TechHouse Reviews 

879
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I’ve been in a couple of times now, once for a charging port issue and today for a battery change. On both occasions the staff were genuinely nice (like actual human being nice, not weird fake plas... See more

Rated 5 out of 5 stars

Highly recommended : Knowledgeable Friendly Fast ! Took my corrupted Samsung S7 phone into their Bromley (The Glades) shop today without much hope of a fix. The phone was infected with malware and st... See more

Rated 4 out of 5 stars

As a non-techie senior citizen I was very pleased with their assistant's swift diagnosis of my mobile phone's lock screen problem. New screen was found and ordered (despite being an older model, lik... See more

Rated 5 out of 5 stars

Today I visited the Leamington Spa branch of Tech house as my phone wasn't receiving emails. I must say they were very helpful. A nice young man called Jacob sorted the problem out within 5 mins. My f... See more

Company details

  1. Mobile Phone Accessory Shop
  2. Mobile phone repair shop

Written by the company

TechHouse Accessories is the go to place for mobile phone repairs and tech accessories. We have an award winning service specialising in iPhone, iPads and Samsung phone and tablet repairs. We also offer a huge range of phone accessories, gadgets and used mobile phones.'


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

879 reviews

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No recent history of asking for reviews

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4.4

All reviews

(879)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful offered to put screen…

Very helpful offered to put screen protector on even tho we knew he was up selling a screen protector and case it made sense especially as he offered a deal to buy them all today. Friendly guys will go back and good price for good condition second hand phone

1 March 2020
Unprompted review
Rated 4 out of 5 stars

Customer service good

Customer service good. Was ready when they said it would be. Not sure because haven’t had a chance to see the phone work properly now it had a new battery fitted. Hope it is better than it was before.

29 February 2020
Unprompted review
Rated 5 out of 5 stars

Went in to have my IPhone screen…

Went in to have my IPhone screen replaced but on inspection by the staff they pointed out that it was the glass screensaver cover damaged they could so easily have charged for a new screen but they did not Great service

20 February 2020
Unprompted review
Rated 1 out of 5 stars

Went in a for broken screen/got a faulty phone back!

Went in with a broken screen and came out with faulty phone screen for 2 consecutive days. 3rd day I return to store (again) and get told that they will put a’platinum screen ‘ but.
... there’s always a but...

The colour levels are much weaker. In other words my iPhone 8plus now looks like someone has turned low it’s screen contrast.

For 2 days non stop I’ve tried calling the Headoffice number ‭020 7384 3633‬ and it rings endlessly without an answer.

Conclusion:
I wasted my money for the repair because I’ve been sold a defective product.

My time spent going back/forth to their store In lakeside.

My phone is ruined and without a display what good is a smart phone ?

I regret ever stepping foot into techhouse lakeside. I should have gone to ‘iSmash Repair’s instead !!!

20 February 2020
Unprompted review
TechHouse logo

Reply from TechHouse

Dear Customer. Thank you for your feedback. We would like to discuss your complaint with you in more detail and help where we can. Could you please contact our customer service team on 0333 006 8113 - Option 1? We are available Mon-Fri 9am - 6pm.

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