TechStyle Fashion Group Reviews 

5
TrustScore 2.5 out of 5

2.5

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Company details

  1. Shoe shop
  2. Clothing Shop
  3. Ladies' clothes shop

Information provided by various external sources

TechStyle Fashion Group, formerly JustFab Inc., is an online subscription fashion retailer that carries selections of shoes, handbags, jewelry, and denim.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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1-star

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2.5

All reviews

(5)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Locked out of £224.82 in credits – Broken website and impossible to cancel!

I am a VIP member with JustFab and currently have 6 credits (£210) plus £14.82 store credit sitting in my account. For weeks, I have been unable to use any of this because their website consistently shows an "error" message every time I try to browse or checkout.
I have emailed multiple times with screenshots of the errors, but I only receive generic, automated replies. It feels like a deliberate "subscription trap" to stop me from spending the money I’ve already paid. To make matters worse, it is nearly impossible to cancel the monthly payments. They use a Continuous Payment Authority (CPA) that doesn’t show up in standard "active subscription" lists on banking apps, making it extremely difficult for customers to stop the £35 monthly charge.
I have now issued a formal Letter Before Action and reported the company to Citizens Advice (Ref: CCA-7215455). I am demanding a full refund of my £224.82 balance as the service is unusable. Avoid this company at all costs—they make it easy to take your money but impossible to use the service or stop the billing!

10 May 2026
Unprompted review
Rated 1 out of 5 stars

Bad bad company and very bad business…

Bad bad company and very bad business practice. Why doesn’t someone get back to me about my refund? It’s been a month damn near and I’ve yet to receive my refund. All I get is emails stating to call just to get run around again. GIVE ME MY MONEY BACK!!! Stop stealing your customers money! If you cancelled my order because the merchandise I wanted was “sold out due to high demands” then release my money through your PayPal merchant account!!

Do not buy from Techstyle aka JustFab, Shoedazzle, Fabletics, KidsFab, Savage X Fenty or any other company under Techstyle. It’s an umbrella with MICRO companies that give you the straight run around. I’ve even posted a review here and they removed it. This company is tasteless and classless. Read the BBB to better understand.

17 November 2020
Unprompted review
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