tectake GmbH Reviews 9,429

TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

The service, delivery and packaging of the product was good. It was easy to assemble and the base is good enough quality. The cushions however look and feel cheap. They are light, so the back ones f... See more

Rated 5 out of 5 stars

Everything was perfect. Every part was there, shipping was fast, price was excellent and Quality is amazing good! Thank you!

Rated 5 out of 5 stars

Very fast delivery, and good quality of the product. The parts could have a sticker to identify them, as they are quite similar (some only differs on the holes position)

Rated 5 out of 5 stars

Have ordered from this company twice now. Tried first as the price fit my budget, and was very happy with the terrace sets we ordered. The 2nd order was for a matching 2er bench for sitting in the gar... See more

Company details

  1. General Store

Written by the company

Praktisches für die Haushaltsführung, Dekoratives für den Wohnraum, Ausstattung für das Baby und Nützliches für die Küche: Dies und mehr macht die Vielfalt des Sortiments bei tectake aus. Ihr bekommt alles aus einer Hand - ob Autopflege, Campingausrüstung, Mobiliar, Ausstattung für den Garten, Grillbedarf oder Zubehör für Haustiere. Hier stattet Ihr euch mit all den Dingen aus, die den Alltag verschönern und Arbeiten erleichtern. Langes Suchen bei verschiedenen Anbietern entfällt somit. tectake steht für Zuverlässigkeit, Kundenzufriedenheit und ein exzellentes Preis-Leistungs-Verhältnis. Die Zufriedenheit unserer Kunden steht für uns an erster Stelle. Wir arbeiten stetig daran, unseren Service und die Qualität unserer Produkte zu optimieren. Das bescheinigen uns Qualitäts- und Gütesiegel wie das „Trusted Shops“-Siegel oder das EHI-Zertifikat. Da wir unsere Produkte selbst herstellen, können wir unseren Kunden den besten Preis anbieten und innerhalb Deutschlands kostenlos liefern. International ist tectake mit unternehmenseigenen Online-Shops vertreten und beliefert Kunden in vielen europäischen Ländern.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9k reviews

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Rated 5 out of 5 stars

Excellent purchase

English
Wonderful! Beautiful box with a nice shape and so much space. I really like the light weight and adjustable zipper for more space.
I recommend happily

Deutsch
Wunderbar! Schöne Box mit einer schönen Form und so viel Platz. Ich mag das leichte Gewicht und den verstellbaren Reißverschluss für mehr Platz.
Ich empfehle gerne

3 June 2019
Unprompted review
Rated 5 out of 5 stars

Top Company ;)

Just purchased a Cat Activity Tree and although it is huge is was free p&p and the delivery was super quick. They kept me upto date with the tracking of the delivery which was great. On unpacking the item I noticed a part was damaged and I notified them reference the item and dispatched a replacement which arrived promptly. This was the first time I had used TecTake but it certainly won't be the last as they are a professional company and their customer care is excellent.

5 December 2018
Unprompted review
Rated 1 out of 5 stars

Defective outdoor rattan set

I purchased a outdoor rattan set in May 2016.
In September one of the elements, a table, began decomposing. I claimed and it was promptly replaced.
In December 2017, before storing them for the winter time, the same table and other 4 elements began breaking apart so I claimed again.
This time they will not assume it is their fault despite the photographic evidence and taking into account that fibers are decomposing in zones with no contact with human body eg, table fibers are under a templated glass and the other elements are the upper parts of the back of the seats.
It is not acceptable for an outdoor set last for less than a couple of summer seasons. I really hope to get a solution. A replacement for faulty parts will be the minimum.
BR Óscar

10 May 2018
Unprompted review
Rated 4 out of 5 stars

Fast and convenient service

I bought 6 white chairs "Esszimmerstuhl Thomas weiss" on 18th December and they arrived in Italy on 23th. Very fast shipping. The chairs were very cheap but nice, elegant and comfortable. There were only little rust spots, but not so visible so I decided to keep them and they look so good in my living room. Don't hesitate!

29 December 2016
Unprompted review
Rated 2 out of 5 stars

Not Impressed With Quality Or Service

I purchased an A-Frame display board from TecTake via Amazon. The item was damaged on receipt and the overall quality was poor. Yes, the item was cheap, but as the backing boards were just thin mounting board and as the item was so large (A1), the board is extremely flimsy.

They refused to give me a refund and would only send replacement parts for the damaged sections. The new parts were in a worse condition than the original item (they were bent out of shape.)

I'm stuck with an item that is slowly falling apart as it's not strong enough to be used outside.

1 November 2014
Unprompted review
tectake GmbH logo

Reply from tectake GmbH

Dear costumer,
we need an order number as a reference. Unfortunately, we were not able to contact you and could not offer you a solution.
Best wishes,
TecTake

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