Good website easy to use. Lovely photos and good product descriptions. T-shirt is beautiful. I already have a number of them and this one is usual great fit, pretty flower print and good quality. I o... See more
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Ted Baker began its journey in 1987 as a specialist shirt brand in Glasgow, quickly gaining a reputation for quality craftsmanship and attention to detail. Over the years, the brand has expanded into a full lifestyle collection, offering Menswear, Womenswear, Accessories, Footwear, Fragrance, Eyewear, and more. Now under the ownership of United Legwear &; Apparel Co. Ted Baker continues to embody its signature blend of contemporary style and heritage-inspired design. Ted Baker remains dedicated to delivering timeless fashion with a modern twist—directly to customers through its online platform.
Gowers Walk, E1 8PY, London, United Kingdom
Replied to 49% of negative reviews
Typically replies within 2 weeks
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My order was processed and arrived at my location promptly and timely!

Reply from Ted Baker
Reliable service and quality garments, as always.

Reply from Ted Baker
Maria in customer services was so helpful, sorting out a delivery issue of my own making. highly recommended and would not hesitate to shop here again.

Reply from Ted Baker
Very efficient service actually arrived sooner than expected.

Reply from Ted Baker
Fabulous arrived on time parcel was wrapped securely sunglasses are so comfortable and fits really well

Reply from Ted Baker
I reached out about an issue and potential exchange twice. Both time I haven’t heard back. I would appreciate if someone could follow up and assist. TY

Reply from Ted Baker
Dire - sent the wrong item and after 18 emails still not fixed. very disappointing - spoils the experience

Reply from Ted Baker
Very pleased with clothes and delivery. Got 30% off so even better! Fits well and beautiful fabric.

Reply from Ted Baker
Beautiful purse it’s for a retirement gift and I know recipient will love it

Reply from Ted Baker
The coat itself is excellent quality and just what I was expecting it to be. However, it was sent in one of the most unprofessional ways. It was literally shoved in a torn plastic bag with no filling paper or gift tissues. The plastic bag was so small that it made such an elegant coat all wrinkly and not worth what it is for. It’s a gift for my sister, and I am still thinking how to pack it for her.

Reply from Ted Baker
Item arrived perfectly, great quality. 1 of the 2 items I ordered in the end was out of stock and got a refund under 1 week, received an email from the customer service explaining i would get a refund + a 10% discount on the next purchase for the inconvenience caused. Great service. Only thing to improve is to keep the website updated on the stock because the item still shows available in stock even if I know there is no more pink Nikaria bags for the brushes

Reply from Ted Baker
I ordered a full suit; however, 4 days later, I received an email saying the suit jacket I ordered was out of stock. They sent the trousers, which I returned. It was not a good experience. I believe they should have contacted me to discuss the alternatives and I would be happy to choose a different suit with the same price as there were many other suits that I also liked.

Reply from Ted Baker
I bought two back from your company one was delivered one is not delivered and I was asking them when am I going to get it they cannot even tell me they're telling me I should be looking into my email every minute to see if there will deliver it or not my reference number is 5 8 4 5 0 1 I'm not happy and I send my money back to me please if they cannot get me the black bag

Reply from Ted Baker

Reply from Ted Baker
I found Ted Baker sale through the NY Times and was thrilled with the dresses. This was a sale ( final). The clothes were magnificent. I know the label. I bought a dark knit long dress. It fit me perfectly. There was an interior knit piece to smooth the line underneath the dress itself. Everything was so well made. The price was amazing. Very happy customer!

Reply from Ted Baker
Fast delivery and good quality products that perfectly fit my style.

Reply from Ted Baker
Beautifully made, quality clothes. Great website, easy to order and a speedy delivery.

Reply from Ted Baker
The transaction and service was excellent. The zip up top fits really well and looks great.

Reply from Ted Baker
Thank you. I receive the right size of shoes. There was of delay of delivery (from Evri). The customer service sort it out.

Reply from Ted Baker
Very very disappointed!
I ordered from your amazing shop for my partner for all her recent achievements and to have before she went away, I work away a lot and wanted her to have them when we where together for a surprise, I am happy you gave me a refund for not upholding your next day delivery, but to have them turn up 8 days later. She is away and I won’t see her for a month! I would have never have ordered from you if I knew it would have taken this long to receive the items!
I understand you had troubles but 7days is beyond a joke!
I will not be shopping online with you again

Reply from Ted Baker
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