Tek4life Reviews 

14,496
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Great customer service, super friendly and helpful. Sometimes a short wait but welcomed with a smile. Installed a screen protector on two devices. Although as an observation I'm not sure why the scre... See more

Company replied

Rated 4 out of 5 stars

The shopping process was easy, the delivery was fast. Caring packing and the product as descrand shown on pics. The only thing is that there was no tracking code, neither sms or e-mail the day before... See more

Rated 4 out of 5 stars

I recently bought a reconditioned S21 Ultra 5G from Tek4Life. I was sceptical at first, as I've never heard of this company before I bought the phone. It was cheaper than any other website I've gone t... See more

Company replied

Rated 5 out of 5 stars

The service was very fast in delivering of what I orderered from them. as for cost and price, it is also better in compariosn to many other similar services. Phone screen, laptop screen were all repla... See more

Company replied

Company details

  1. Electronics store
  2. Mobile Phone Accessory Shop
  3. Mobile Phone Shop
  4. Electronics wholesaler
  5. Phone repair service
  6. TV shop

Written by the company

Tek4life – Tecnologia ao Seu Alcance! Na Tek4life, a inovação anda de mãos dadas com a qualidade! Somos especialistas em eletrónica de consumo, smartphones, tablets, smartwatch, recondicionados, telecomunicações, informática, imagem, som e acessórios, trazendo-lhe as melhores marcas do mercado aos preços mais competitivos. Mas não somos apenas uma loja – oferecemos aconselhamento personalizado, reparação técnica especializada e ainda venda por grosso e revenda para profissionais do setor. Com várias distinções e prémios, destacamo-nos pelo compromisso com a excelência e diferenciação. Visite as nossas lojas físicas em Braga, Porto e Trofa ou compre online com total comodidade. 📲 Descubra o futuro da tecnologia com a Tek4life! 🚀

+10 mil avaliações ⭐

Written by the company

Compre com confiança!
A nossa missão é proporcionar um serviço rápido, seguro e com garantia de satisfação. ✅

Levantamento gratuíto 📦

Fácil, rápido e sem complicações!

📍 Levante a sua encomenda numa das nossas lojas em Braga, Porto ou Trofa sem custos adicionais.

Contact info

Promotion box for Tek4life

Ofertas Todos os Dias

Apple, Xiaomi, Samsung e muito mais com promoções imperdíveis.

4.4

Excellent

TrustScore 4.5 out of 5

14k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 49% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(14,496)

3,240 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service, super friendly and helpful. Sometimes a short wait but welcomed with a smile. Installed a screen protector on two devices. Although as an observation I'm not sure why the screen protector on the tablet itself doesn't cover the whole screen - there's like a 4mm gap around the edges. Other than that everything perfect.

14 October 2025
Tek4life logo

Reply from Tek4life

Olá!

Obrigado pelo seu comentário!

Ficamos muito felizes em saber que a sua experiência connosco foi rápida, eficiente e de qualidade. Na TEK, esforçamo-nos sempre para oferecer o melhor atendimento e serviço aos nossos clientes, por isso é muito gratificante saber que conseguimos atender às suas expectativas.
Esperamos poder continuar a atendê-lo de maneira excecional em todas as suas futuras interações connosco.
Mais uma vez, obrigado pelo seu feedback!

Melhores cumprimentos,
Tek4life

Rated 1 out of 5 stars

Worst Customer Service EVER

Worst Customer Service EVER. I made 200km to deliver an item at their physical store in Porto. Even though the item was under the guarantee period they just simply refused to accept it because it was shopped online, so I must came back home and send it via carrier. And unexpectedly in the Portuguese law there is nothing forcing them to accept an item bought online on a physical store, even if it is THE SAME STORE.
All they can do is precisely find grey spaces in the law and took it as a shield for their lack of values, their arrogance, and their contempt.
If you care about your psychological well being, don’t ever buy from this scam store

O pior atendimento ao cliente de todos os tempos. Percorri 200 km para entregar um item na loja física deles no Porto. Mesmo estando dentro do período de garantia, eles simplesmente se recusaram a aceitá-lo porque foi comprado online, então tive que voltar para casa e enviá-lo pela transportadora. E, inesperadamente, na lei portuguesa não há nada que os obrigue a aceitar um item comprado online em uma loja física, mesmo que seja NA MESMA LOJA. Tudo o que eles sabem fazer é encontrar lacunas na lei e usá-la como escudo para sua falta de valores, sua arrogância e seu desprezo. Se você se preocupa com seu bem-estar psicológico, nunca compre nesta loja fraudulenta.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

Tek4life scam! Be aware!

We ordered a LG OLED for approx €1750 through Mediamarkt marketplace at Tek4life..

We unpacked the tv and it was not working. The tv light was blinking 4 times in a row, which indicates a hardwareproblem (LG website). This was due to a broken screen on the left bottom. We reported it broken to Tek4life and they responded that we should sent it back. So we did. After 10 days Tek4life sent a email that it was our fault that the tv was broken because "we did´t properly pack the tv for the return". Ofcourse this cannot be true since the tv was already broken when it arrived at our house, that´s why we sent it back! Also we packed the tv in the original box with the original packaging materials. Tek4life does not respond on emails and also don´t pick up the phone. We tried to contact the commercial director Tiago Costa, but got no response on emails from him and he is not answering the phone.

This is a typical scam that happens more with internet shops; a product is broken when it arrives at the customer, they ask you to sent it back and then they blame the customer. They have your money and tv and don´t repond.

You would not expect this from a company connected to Mediamarkt.

We have to take legal steps to even get heard by Tek4life and to get our money back. We will update here if there is any legal progress on this part

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and good products

Great customer service and good availability of products

11 July 2025
Tek4life logo

Reply from Tek4life

Olá!

Obrigado pelo seu comentário!

Ficamos muito felizes em saber que a sua experiência connosco foi rápida, eficiente e de qualidade. Na TEK, esforçamo-nos sempre para oferecer o melhor atendimento e serviço aos nossos clientes, por isso é muito gratificante saber que conseguimos atender às suas expectativas.
Esperamos poder continuar a atendê-lo de maneira excecional em todas as suas futuras interações connosco.
Mais uma vez, obrigado pelo seu feedback!

Melhores cumprimentos,
Tek4life

Rated 4 out of 5 stars

Good purchase

Good item, great price, fast delivery,but needed a follow up as process seemed to have stalled. Otherwise it would have been a 5 star experience.

12 August 2025
Rated 1 out of 5 stars

Scammers using gray patterns in their…

Scammers using gray patterns in their online shop webdesign to lure customers into the shop and charge them extra by claiming online prices cheaper than in store however this is shown in very small letters. Don’t accept visa or Mastercard as online payment methods.

30 June 2025
Tek4life logo

Reply from Tek4life

Hello,

We regret that you did not review the terms and conditions available in both our physical and online stores. It is the customer’s responsibility to check this information before making a purchase.
All necessary instructions are provided to help customers make informed decisions.
Accepted payment methods are clearly stated on our website.

Rated 5 out of 5 stars

Good product with good price

Easy to process the order and pick-up. Trustable products.

21 June 2025
Tek4life logo

Reply from Tek4life

Olá!

Obrigado pelo seu comentário!

Ficamos muito felizes em saber que a sua experiência connosco foi rápida, eficiente e de qualidade. Na TEK, esforçamo-nos sempre para oferecer o melhor atendimento e serviço aos nossos clientes, por isso é muito gratificante saber que conseguimos atender às suas expectativas.
Esperamos poder continuar a atendê-lo de maneira excecional em todas as suas futuras interações connosco.
Mais uma vez, obrigado pelo seu feedback!

Melhores cumprimentos,
Tek4life

Rated 5 out of 5 stars

Very happy with the fast delivery and…

Very happy with the fast delivery and the quality — trustworthy and professional.

5 June 2025
Tek4life logo

Reply from Tek4life

Hello!

Thank you so much for your comment!

We are glad to know that you had a great experience with our service. Here at Tek4life, we put great effort into making sure our clients are well taken care of.

We hope to assist you with any future endeavors.

Best regards,
Tek4life

Rated 5 out of 5 stars

Good price

Good price, fast order processing, delivery without any issues. What can be improved - I needed to guess myself how to track the package, there was no link for tracking - only number, and it was not clear how to use it for tracking.

12 June 2025
Tek4life logo

Reply from Tek4life

Hello!

Thank you so much for your comment!

We are glad to know that you had a great experience with our service. Here at Tek4life, we put great effort into making sure our clients are well taken care of.

We hope to assist you with any future endeavors.

Best regards,
Tek4life

Rated 5 out of 5 stars

Incrivel

Super rápido

5 May 2025
Tek4life logo

Reply from Tek4life

Olá!

Obrigado pelo seu comentário!

Ficamos muito felizes em saber que a sua experiência connosco foi rápida, eficiente e de qualidade. Na TEK, esforçamo-nos sempre para oferecer o melhor atendimento e serviço aos nossos clientes, por isso é muito gratificante saber que conseguimos atender às suas expectativas.
Esperamos poder continuar a atendê-lo de maneira excecional em todas as suas futuras interações connosco.
Mais uma vez, obrigado pelo seu feedback!

Melhores cumprimentos,
Tek4life

Rated 5 out of 5 stars

Eficiente

Resposta a e-mail rápida.
Despacho rápido.

30 April 2025
Tek4life logo

Reply from Tek4life

Olá!

Obrigado pelo seu comentário!

Ficamos muito felizes em saber que a sua experiência connosco foi rápida, eficiente e de qualidade. Na TEK, esforçamo-nos sempre para oferecer o melhor atendimento e serviço aos nossos clientes, por isso é muito gratificante saber que conseguimos atender às suas expectativas.
Esperamos poder continuar a atendê-lo de maneira excecional em todas as suas futuras interações connosco.
Mais uma vez, obrigado pelo seu feedback!

Melhores cumprimentos,
Tek4life

Rated 5 out of 5 stars

Very Solid Experience

Honestly? Because it was the first things I ordered to build a pc to arrive at my house. I didn't need to deal with no nonsense, no delays, no (apparent) problems. Nothing. It was great!

9 April 2025
Tek4life logo

Reply from Tek4life

Hello!
Thank you so much for your comment!
We are glad to know that you had a great experience with our service. Here at Tek4life, we put great effort into making sure our clients are well taken care of.
We hope to assist you with any future endeavors.
Best regards,
Tek4life

Rated 5 out of 5 stars

Fast, good quality

Fast, good quality, perfect price! No complains so far

25 March 2025
Tek4life logo

Reply from Tek4life

Olá!

Obrigado pelo seu comentário!

Ficamos muito felizes em saber que a sua experiência connosco foi rápida, eficiente e de qualidade. Na TEK, esforçamo-nos sempre para oferecer o melhor atendimento e serviço aos nossos clientes, por isso é muito gratificante saber que conseguimos atender às suas expectativas.
Esperamos poder continuar a atendê-lo de maneira excecional em todas as suas futuras interações connosco.
Mais uma vez, obrigado pelo seu feedback!

Melhores cumprimentos,
Tek4life

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