Great customer service, super friendly and helpful. Sometimes a short wait but welcomed with a smile. Installed a screen protector on two devices. Although as an observation I'm not sure why the scre... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great customer service, super friendly and helpful. Sometimes a short wait but welcomed with a smile. Installed a screen protector on two devices. Although as an observation I'm not sure why the scre... See more
Company replied
The shopping process was easy, the delivery was fast. Caring packing and the product as descrand shown on pics. The only thing is that there was no tracking code, neither sms or e-mail the day before... See more
I recently bought a reconditioned S21 Ultra 5G from Tek4Life. I was sceptical at first, as I've never heard of this company before I bought the phone. It was cheaper than any other website I've gone t... See more
Company replied
The service was very fast in delivering of what I orderered from them. as for cost and price, it is also better in compariosn to many other similar services. Phone screen, laptop screen were all repla... See more
Company replied
Tek4life – Tecnologia ao Seu Alcance! Na Tek4life, a inovação anda de mãos dadas com a qualidade! Somos especialistas em eletrónica de consumo, smartphones, tablets, smartwatch, recondicionados, telecomunicações, informática, imagem, som e acessórios, trazendo-lhe as melhores marcas do mercado aos preços mais competitivos. Mas não somos apenas uma loja – oferecemos aconselhamento personalizado, reparação técnica especializada e ainda venda por grosso e revenda para profissionais do setor. Com várias distinções e prémios, destacamo-nos pelo compromisso com a excelência e diferenciação. Visite as nossas lojas físicas em Braga, Porto e Trofa ou compre online com total comodidade. 📲 Descubra o futuro da tecnologia com a Tek4life! 🚀
Written by the company
Fácil, rápido e sem complicações!
Parque Industrial das Sete Fontes, Rua da Cedofeita, Nº 44, 4710-553, Braga, Portugal

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 49% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery/Product as expected. I'm using Tek4life now for 3 years and very satisfied.
exactly bas ordered..only issue was with DHL who said they tried to deliver to my house but never and took it straight to a a pick up point...why lie DHL??
Great customer service, super friendly and helpful. Sometimes a short wait but welcomed with a smile. Installed a screen protector on two devices. Although as an observation I'm not sure why the screen protector on the tablet itself doesn't cover the whole screen - there's like a 4mm gap around the edges. Other than that everything perfect.

Reply from Tek4life
Worst Customer Service EVER. I made 200km to deliver an item at their physical store in Porto. Even though the item was under the guarantee period they just simply refused to accept it because it was shopped online, so I must came back home and send it via carrier. And unexpectedly in the Portuguese law there is nothing forcing them to accept an item bought online on a physical store, even if it is THE SAME STORE.
All they can do is precisely find grey spaces in the law and took it as a shield for their lack of values, their arrogance, and their contempt.
If you care about your psychological well being, don’t ever buy from this scam store
O pior atendimento ao cliente de todos os tempos. Percorri 200 km para entregar um item na loja física deles no Porto. Mesmo estando dentro do período de garantia, eles simplesmente se recusaram a aceitá-lo porque foi comprado online, então tive que voltar para casa e enviá-lo pela transportadora. E, inesperadamente, na lei portuguesa não há nada que os obrigue a aceitar um item comprado online em uma loja física, mesmo que seja NA MESMA LOJA. Tudo o que eles sabem fazer é encontrar lacunas na lei e usá-la como escudo para sua falta de valores, sua arrogância e seu desprezo. Se você se preocupa com seu bem-estar psicológico, nunca compre nesta loja fraudulenta.
We ordered a LG OLED for approx €1750 through Mediamarkt marketplace at Tek4life..
We unpacked the tv and it was not working. The tv light was blinking 4 times in a row, which indicates a hardwareproblem (LG website). This was due to a broken screen on the left bottom. We reported it broken to Tek4life and they responded that we should sent it back. So we did. After 10 days Tek4life sent a email that it was our fault that the tv was broken because "we did´t properly pack the tv for the return". Ofcourse this cannot be true since the tv was already broken when it arrived at our house, that´s why we sent it back! Also we packed the tv in the original box with the original packaging materials. Tek4life does not respond on emails and also don´t pick up the phone. We tried to contact the commercial director Tiago Costa, but got no response on emails from him and he is not answering the phone.
This is a typical scam that happens more with internet shops; a product is broken when it arrives at the customer, they ask you to sent it back and then they blame the customer. They have your money and tv and don´t repond.
You would not expect this from a company connected to Mediamarkt.
We have to take legal steps to even get heard by Tek4life and to get our money back. We will update here if there is any legal progress on this part
Great customer service and good availability of products

Reply from Tek4life
Good item, great price, fast delivery,but needed a follow up as process seemed to have stalled. Otherwise it would have been a 5 star experience.
Scammers using gray patterns in their online shop webdesign to lure customers into the shop and charge them extra by claiming online prices cheaper than in store however this is shown in very small letters. Don’t accept visa or Mastercard as online payment methods.

Reply from Tek4life

Reply from Tek4life
Very happy with the fast delivery and the quality — trustworthy and professional.

Reply from Tek4life
Good price, fast order processing, delivery without any issues. What can be improved - I needed to guess myself how to track the package, there was no link for tracking - only number, and it was not clear how to use it for tracking.

Reply from Tek4life
Honestly? Because it was the first things I ordered to build a pc to arrive at my house. I didn't need to deal with no nonsense, no delays, no (apparent) problems. Nothing. It was great!

Reply from Tek4life

Reply from Tek4life
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.