tekshop247.com Reviews 

2,550
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I bought a Fairphone from Tekshop247 in March 2024. It is faulty. Have spent the last 10 months corresponding with Fairphone to get it fixed. No joy. Emailed Tekshop 27/12/24 requesting refund. N... See more

Rated 5 out of 5 stars

Great quality product. The pole supplied with the monitor and desk clamps are very strong and of high quality which can easily hold heavy monitors. The pole is also longer than most supplied by ot... See more

Rated 5 out of 5 stars

I bought this 4070-SUPER a week ago and so far and have no complaints. We ordered it on Tuesday morning and it was delivered Wednesday midday. The product is brand spanking new (it had all the protect... See more

Rated 5 out of 5 stars

Recently bought a Apple Watch Ultra. The watch is brand new with sealed pack and the service is awesome, I had few doubts on the shipment. The gentleman on the phone helped very well. I would definite... See more

Company details

  1. Electronics store
  2. Printer store
  3. TV shop

Information provided by various external sources

TekShop247.com is one of the cheapest Internet re-sellers of brand name computer technology and consumer electronics products


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.4

All reviews

(2,550)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was skeptical using a company I was…

I was skeptical using a company I was unfamiliar with, but their price was good, and online reviews indicated they were trustworthy. Many companies turn their nose up, unnecessarily, at shipping to the Isle of Wight. TekShop247 shipped within hours, delivered within 2 days exceeding their own target by 2 days, and then provided prompt and efficient customer service when discussing and resolving a component the manufacturer left out the box. The goods otherwise were exactly as expected, and TekShop247 are certainly a company I would trust and use again.

21 February 2024
Rated 1 out of 5 stars

Absolutely useless customer service

Absolutely useless customer service. Order from Amazon instead. I’m still waiting for my item and there is no way I can contact the company and find out where it is.

20 February 2024
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Reply from tekshop247.com

I am sure if you have left the review for the correct company. You ordered a coffee maker from us on 20/02/24 and it was delivered on 21/02/24 signed by Darla . please check and let u know

Rated 5 out of 5 stars

Ordered a new gaming mouse (Roccatt…

Ordered a new gaming mouse (Roccatt burst pro air) Most other retailers had this around £80-90 and managed to find it at Tekshop247 for £53.99. Obviously skeptical but took the plunge, got my order confirmation and within 3-4 days i had the mouse. Great service throughout with updates regarding tracking, delivery times etc. I know there have been some people complaining they didnt receive anything, i would assume the issues lie with them and not tekshop as i had no issues whatsoever. Highly recommend and will be back to make future purchases

16 February 2024
Rated 5 out of 5 stars

I ordered headphones for my son for his…

I ordered headphones for my son for his birthday, they were suppose to be delivered thr next day but did not arrive. I emailed Tekshop247.com and they were quick to inform me that the shipping company they used had a backlog and could not deliver for a couple of days. The head phones arrived a couple of days later a d my son is very happy with them. Thank You

7 February 2024
Rated 5 out of 5 stars

Fast delivery

Fast delivery, got everything as expected
Product works great - I ordered a computer monitor (extra wide) so was nervous about it being damaged, but it was in great condition
I paid for express delivery and it showed up within the time that I had paid for.

5 February 2024
Rated 4 out of 5 stars

Great store, fast shipping.

I was skeptical at first as I've never heard of the store outside of Trustpilot so I tried my luck. There was a specific monitor model here that I urgently needed that wasn't in stock anywhere else (Wex, SCAN, etc.)

The order was placed Saturday with Economy Shipping. They shipped over the weekend and delivered on Wednesday via Parcelforce. Very fast! Items were received in perfect condition as advertised.

Only feedback I have is I did not get the tracking number from TEKshop directly in their shipping e-mail. I only received it through Parcelforce SMS but didn't know what it was for, so they missed my delivery originally scheduled on Tuesday, otherwise I would've stayed at home and instruct the courier to contact me.

Overall great experience! :)

7 February 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

Ordered phone, paid for next day delivery, it arrived the next morning. Service delivered perfectly. Add to this that their price was the best I could find on the day and they have one happy customer in me.

30 January 2024
Rated 5 out of 5 stars

Great Price and a Swift Delivery.

I was looking for a new coffee maker and decided on the Moccamaster. After Googling I found a great price on the Tekshop website. I placed my order and chose to pay extra for quick delivery. The difference was not a large amount. Before the end of the working day I received an email informing me the item had shipped. The coffee maker arrived the following morning, delivered by DHL, a very reputable carrier.
The item was well packaged and had not been previously opened. The Moccamaster is a great coffee maker; I highly recommend it.

30 January 2024
Rated 1 out of 5 stars

I didn't get my item and they not got…

I didn't get my item and they not got back to after I made a complaint and not given me a refund- do not use con!!!!! They did delivery to so some who was not me at the main door but there separated door for each flat. Didn't have my name on the signed bit or any one who lived there so it never got to me! still no refund and i request a call which i never got!!!in a block of flats of 7.

Don't waste your money use amzon never had a problem which them if some never turn up.

I read what they said and it rubbish they say they investigated and after it being clear I didn't sign for this and I never got a phone call didn't give a refund.

26 January 2024
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Reply from tekshop247.com

Thank you for your review; we appreciate your feedback. The tracking information has been promptly forwarded to you. Parcelforce's tracking system displays an image of an individual accepting the parcel at your specified GPS location. We understand your concern, as indicated in your emails, where you mentioned that the person in the photo is not you. Rest assured, we are actively investigating this matter, as outlined in our recent email communication. Parcelforce is fully engaged in the investigation process.

We understand your frustration, especially when providing conclusive evidence of the product being sent and delivered, including the delivery tracking information. We encourage you to include any relevant context if you choose to provide a review. We are committed to resolving this issue and appreciate your patience and understanding during this investigation.

Rated 1 out of 5 stars

Asked for a refund but no response…

Asked for a refund but no response whatsoever so stuck with useless product.

Edit: They claim they've sent me a reply: but it's not possible to see any reply without an account linked to the order.

Edit; can you please re send the email?
Perhaps this may have been an issue with my email as it has been full and I've had to clear it.

If you forward me your response to my email address as I haven't seen it yet I'd be happy to remove this review once My issue is dealt with. Until then j will keep my negative review.

Edit:
Turns out you can't get a refund even if the product works fine. And if it does work fine they charge you 29.99, Send it back to you and you have to pay for the shipping to them in the first place. What a joke?!

23 January 2024
tekshop247.com logo

Reply from tekshop247.com

Many thanks for leaving the review.

I am not sure why you have given us 1 star review .

we emailed you 2 days ago with the RMA number and return address to send the item back to .

We cannot refund you unless you return the item back to us.

You have yet to respond to that email.

Instead you have decided to leave the review.

We Cannot refund if you dont return the item to us.

I am not sure what you mean by account linked to an order. We emailed you directly , you dont need to have an account to see the email in your inbox.

Can you please reply to us on email not via trust pilot . And we also dont believe this review should stay on Trustpilot as it is not a accurate representation of our service .

We have sent the email

24 minutes ago (Fri, 2 Feb 2024 at 3:54 PM). You need to check your junk mail folder. As mentioned i see no reason to communicate in a open forum as the fault does not lay with us..

Edit:

i really dont understand the need for you to send us a email and a message on Trustpilot at the same.

copying snippets from the email and posting it on Trustpilot without context is not doing anybody any justice. please keep the communication on email as we will no longer respond on Trustpilot

Rated 5 out of 5 stars

Timely customer service

That was the first time I bought a thing from this online shop. The price of the item was attractive. After I paid and placed the order I did not receive an email as I expected. I left a message to the team via the website and they called me back immediately to explain that it was a IT problem between their server and my email service provider. They confirmed my item would be on my hand on Monday and they did it.

I will buy from this shop again. Keep up the good work.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Order to my door in less than 24 hours 5*

I had never heard of Tekshop247.com before placing my order for an LG TV. All I can say is first class service, great communication telling me it had been dispatched and I was given a delivery slot from DPD. So from placing the order to receiving the TV was less than 24 hours. Brilliant service and I will have no hesitation in using TEKshop247 again

22 January 2024

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