Tele2 Reviews 

it’s not company at all, i will never have something with them anymore. i will tell my friends about

this is a horrible company. I was over charged on my bill. the number they tell me to call is 90-222 does NOT WORK. It is a fake number. Then I had to search google for another number and I finally called it to and it took me 30 minutes on hold to get a person just to be sent to another person which was another 30 minutes on hold just to be sent back to the department I was on hold with the first time. it has now been 24 minutes on hold yet again even though the second guy said I was first in line. They over charge and do not answer their phones. I will be quiting this company and going to another company.

I have so much trouble with tele2 so it's way to much to write down here.... Just read other people's rewiews and see for yourself. It's scam company! It's like a trap, easy to fall into but very hard to get out of...

Charge us 45kr to telling us we have paid and owe them 0kr.
What a scam! They found a way to charge us 45kr when we owe them nothing!
We deposited 1000kr as told by Tele2, and they deduct our monthly payment, to avoid paper notice - we always have a credit. Owe them nothing!
Buuut! They mail us a paper invoice to tell us we owe them nothing. And they charge us 45kr for *that*.
What a joke! You can't escape - we've called to complain for 3 months. They *always* send the paper letter, so you'll always get charged. Do you see the trap?
They don't use Email!
What a mess up, and what a scam!!! AVOID Tele2.

Terrible experience. All services wifi and TV became very unstable after switching to what should have been a better speed over previous provider. Had to rent a TV bridge from them. TV still doesn't work using their equipment. Only works with the addition of a mesh system. No quality guarantees unless it is connected to the jack in the wall.... How many older homes can be retrofitted like that? Wifi in an average sized home should not be a struggle. Time spent with Tech support is useless. Yes, I have unplugged it all and restarted it. Same conversation over and over. No willingness to try to change out router or TV bridge. Want to cancel the contract. So angry with myself for leaving previous provider which worked trouble free but cost more.

I took over the services of a previous owner in order to make everything as smooth as possible - thinking I could then cancel or downgrade to my needs. Don't ever make this mistake! Once you take over a service you will not be counted as a new customer, you will however be stuck with the services for 24 months with no way out. So although you technically are a new customer you will not get the benefit of being one. If I had not taken over the services I would have been able to choose based on my needs. There is no help from customer service. They simply do not care. You are just money to them.

In general I think the customer should have way more rights when it comes to these services. If there was an actual physical product I could understand, but since it is just a matter of turning off the services to Tele2 it makes zero sense. I will not recommend this company and I will end my services after the fixed rate period ends.

Worst network ever. Fictitious bills and unannounced debits. Deserved no star at all because there's just nothing right about this company, from customer service to network delivery. Really doubt how they stay in business

After the recent premature death of my young wife due to Cancer, a simple transfer into my name of the home broadband and full package family phone services was requested. They have subsequently CLOSED all services, given a string of lies through various customer service calls, Customer service agents regularly put the phone donw mid conversation, and blocked me from transferring to a "respectable" company. Huge disruption to myself, and my 2 young children at a very distressing time, but Tele2 said "Not our problem" .."Nobody from any senior position is allowed to talk to customers" Ive been regularly told... Only the local shop assistant has been any good, and he hasnt any authority to do anything !... The company is run by Rats. HIGHLY DO NOT RECOMMEND.

Wish there is a possibility to give a big zero. Never have I experienced such a rude way to take money from customers.

I wish there was no star or a minus star for this company! their customer service shouldn't be working in this branch and their technical support is useless!

I have been on daily contact with their technical support team to get my internet to work for the last 5 days! in a time where we all work from home, they didn't seem to bother to try to fix it regardless of my daily reminders! refused to compensate me for the money I've spent on mobile surf due to their failure in fixing my problem.

worst service , expensive. our family used 2 tele2 sim for mobile phones for 3 months. we have raised the request to change already.

Trying to end a subscription after my late father. After well over an hour in line and being switched and sent on between four different administrators I have still not been able to speak to a person that can help me with this very easy task. This is really really bad!

This is a telephone company and still they can't provide a decent service over the phone.

Bad company. Will change to a different company as soon as I can!

Biggest regret in my life to sign me up for wifi with tele2. Two times they have misplaced my bill in the mail in the mail and it has not arrived. When I call their customer center the girl working there are so unpleasant to talk to and can't help with anything, however they are the ones who have committed the mistake.

The biggest mistake of my life is to buy services from a farm like tele2..

Sold more subscriptions than I needed. When asking why they said it was due to their system and one subscription was in the old comhem system. When trying to cancel you are in line about 1.40 hours in line and do not get connected.

They have horrible service and do not take their client seriously. Horrible experience.

Sent a technician to fix my broadband. The technician fixed the broadband, but disconnected my TV signal in the room next door. I called Tele2 immediately and they promised to fix it, but nothing happened and now they refuse to do anything about it. Has cost me much time and frustration.

They do not deserve even 1 star. They are legally organized thiefs because what they do is stealing their customers money by sending false invoice. Please do not dare to be their customer. They are evils!

Ridiculously substandard company. They provide a so called “Surf guarantee” on their website but they don’t work on weekends, so if your internet goes down, there’s nothing you can do about it. Great way to guarantee something - isn’t it?