Eflorist Ireland Reviews 

33,903
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 225 reviews, most reviewers were unhappy with their experience overall. Consumers frequently complained that the delivered flowers arrived wilted, heavily damaged, or looked completely different from the promotional website pictures. Buyers experienced severe delivery delays, missing order items, unhelpful customer support, and felt the products were extremely overpriced. Many people expressed deep frustration over poor communication and tracking issues that prevented them from resolving problems successfully. The minority of people were satisfied with the service, noting that their floral arrangements arrived promptly and looked fresh. Some reviewers additionally mentioned that the bouquets received were full, very generous, and successfully matched the online advertising images.

What people talk about most

Product

Customers consistently note negative experiences with product quality, reporting that delivered items look... See more

Order

Reviewers highlight negative aspects of order processes, frequently experiencing missing deliveries, severe... See more

Quality

Consumers find quality to be deeply disappointing, reporting that flowers frequently arrive dead, wilted, or... See more

Delivery service

Reviewers mention negative feedback about delivery_service, citing widespread issues with missed delivery... See more

Price

Customers consistently express deep disappointment and frustration with the high prices they paid for subpar... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Avoid at all costs!!! Flowers never arrived which were to be delivered to a friend for Christmas and after reaching out to their customer service I stupidly agreed to a replacement delivery. Now... See more

Rated 1 out of 5 stars

Replacement flowers coming will update how they arrive. ....Until then Do not use!!! Would include pictures if could. just seen flowers order l sent my mum yesterday 20th December , absolute scam... See more

Rated 1 out of 5 stars

I received a bouquet of white roses on Friday, they did not look great when they arrived and now 2 days later they are ready for the bin despite watering and feeding. These were from my children who h... See more

Rated 1 out of 5 stars

Do not use this company:service. Ordered for delivery two days later. still not delivered. Track your parcel not working! Customer service using excuses like bad traffic, road closures etc.. requeste... See more


Company details

  1. Flower market

Written by the company

Having achieved enormous success within the flower retail sector since 1947, Eflorist has long been a highly regarded and successful flower retail business. All our flower bouquets and arrangements are designed and created to the highest professional standards, using only the finest, freshest stems available.


Contact info

1.8

Poor

TrustScore 2 out of 5

34k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(33,903)

221 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely terrible service

Absolutely terrible service. I ordered flowers for delivery to my aunt for her birthday and they were FOUR days late…not only that but i wasn’t advised there was a problem. I will never use this service again. I would recommend people ordering flowers to find a local florist instead.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

The absolute worst

The absolute worst! Please avoid them. We had flowers delivered to a very sick friend and what she received was an absolute disgrace. The flowers were far from fresh, some even blatently bruised and had brown on the petals that ANY florist with respect for their job would have at the very least removed. The bouquet was the absolutly worst presented display I have ever seen, and it was an utter embarrasment that our friend received them from us. Would NEVER use this company again.

11 July 2025
Unprompted review
Rated 1 out of 5 stars

Ordered for next day delivery

Ordered for next day delivery. Needed to make a change on the personal note a few minutes after order. They say it’s impossible to change a piece of paper because it’s already printed. They won’t give me the name of the supplier either because even a hand written piece of blank paper is fine for me. Customer service just copy and paste blocks of text back to you, it’s really frustrating. I suggest going to suppliers directly than using this site or sites like it

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Flowers were delivered on 8th of Nov…

Flowers were delivered on 8th of Nov for my birthday on the 9th.
BIG disappointment.
They were nothing like the picture on the website.
A bunch of flowers from Tesco were better than the ones I received.
If you want to say it with flowers,
Go to Tesco.
order (254849092)

8 November 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

Stay away from this company. Tried to cancel my order 10 minutes after submitting it. I should have read the reviews first, but was so anxious about sending a Sympathy bouquet to a member of my family. They wouldn't allow me cancel and I spent 67 euro on flowers that were like a supermarket bunch but majorly wilted. Pure rip off. No customer service and they give you far from what is advertised. Pure scam and I'm so so cross 😡

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam 100% stay clear.

100% stay clear.
Called to try resolve a issue as they said my Aunt was not home. Was meant to be a nice surprise. Told as Aunt was not at location at time of delivery not their issue. I or my aunt never received a call to give driver a chance to deliver. Spent eur 70 and told no refund or re delivery option. So where did my Aunts flowers , chocs and personal card go?
Scam !
Stay clear !!

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience ever had from a online…

Worst experience ever had from a online flower shop. I ordered to make a day special for someone , this company ruined it. From time of order, knew red flags were ringing out. I would suggested stay away from this company - wanted to make a special day for someone and they ruined it - fault of their own and no offer of refund - shocking service - advise to stay clear.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Ordered flowers for retirement…

Ordered flowers for retirement presentation. To say they were a disgrace is an understatement. If I could give this company minus 5 stars that would be a compliment. Our local petrol station flower's had better quality. An embarrassing excuse for a bunch of flowers. Customer service is non existent. Do not order anything from this company.

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Very poor quality

Very poor quality. The bouquet ordered was €56.99, the bouquet delivered looked like a €15 bunch from Tesco. Obviously there will be variation from the photos on the website, but this was literally a quarter of the size of the picture, and didnt resemble the variety at all which was the reason we chose that particular one. Avoid.

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Bad customer service

I arranged for birthday flowers to be delivered, but by mistake put in the wrong eircode. I alerted Eflorist of my aswell as DPD. Eflorist ammended the address with DPD and then cancelled my order. They told me I'm not entitled to replacement or refund. Do not use Eflorist

18 November 2025
Unprompted review
Rated 1 out of 5 stars

Only sorry there isn't an option to show pics

One star is to much
Ordered flowers for my daughter for her birthday nearly a week in advance for that Saturday / confirmed
I added a balloon and a few other bits thinking I was jazzing it up
A small enough cardboard box arrived Monday evening the 17th
(picked 5 days prior)not long before she'd to leave for the airport and to say the quality was poor compared to how they advertise is an understatement
Id of rathered it didn't show up at all as it was actually embarrassing
This is the first time ever Iv reviewed 1 star to any company, I am not local to my daughter and wanted to say happy birthday through an experience instead I spent the day trying to track the order through a robot that never changed it's status for the delivery that didn't arrive and my daughter must of been thinking all sorts

15 November 2025
Unprompted review
Rated 2 out of 5 stars

Very disappointed at what was delivered versus what was advertised.

Deep dissatisfaction with this service.
I ordered flowers and I was appalled at what was delivered versus what was advertised. There is absolutely no comparison between the 2 bouquets. The bouquet delivered was shabby and cheap looking. I have given 2 stars, as my complaint was dealt with quickly and a replacement bunch was sent the following day. However, this was quickly negated as the replacement bunch was worse than the first one.

4 November 2025
Unprompted review
Rated 1 out of 5 stars

What a rip off

What a rip off. €56 for dead flowers and they were the smallest bunch. Tiniest balloon ever which I added to the order. It was so embarrassing to give this as a present too my sister.

9 November 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a bouquet of flowers a card…

I ordered a bouquet of flowers a card chocolates and a balloon for my daughter’s 18th birthday. (We are not in same location) she thanked me for my flowers and I asked where they nice and what was balloon and chocolate and card like. She said no she only got flowers. Then I contacted this company asking where was the bits and they refunded me €7. Then she sent me a pic of my flowers. I paid €48 in total and she received what I can only call a shoe box with 6 roses in it. Nothing at all like I ordered. I’m absolutely ripping. Would probably cost €4 in Aldi.

8 November 2025
Unprompted review
Rated 1 out of 5 stars

I’m honestly heartbroken by this…

I’m honestly heartbroken by this experience. I ordered flowers for a very special occasion, something that really mattered to me, and what arrived was nothing short of disgraceful. The bouquet looked half-dead, thrown together without care or effort — nothing like the beautiful photos on their website. It completely ruined the sentiment behind the gesture. When I reached out, I was met with silence and indifference. It’s shocking that a company selling “fresh flowers” could deliver something so poor and think that’s acceptable. I’ll never trust Teleflorist again.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Incorrect order going to a hospice

Just ordered flowers for a family friend who is in a hospice. I noted a card was included in the order which I did not order, and was totally inappropriate to send to a hospice.

Wrote to Eflorist within two minutes of placing the order and was advised they couldn’t change the order, ie cancelling the card. I then tried to get the order cancelled and they advised I didn’t do it within the allocated timeframe.

Absolutely disgusted this incorrect order is going to a hospice.

4 November 2025
Unprompted review
Rated 1 out of 5 stars

I paid for the additional card and the…

I paid for the additional card and the person received a piece of paper torn from the bigger piece!
There were supposed to be free chocolates, but they never arrived.
The flowers were delivered in a brown box rather than being handed in a nice way.
Finally, the bunch of flowers did not resemble what I saw at the website.
If I could give not star, I would do. APPALLING!!!!

23 October 2025
Unprompted review

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