Temple Spa Reviews 

197
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Amazing Products, Amazing Customer Service. Purchased a number a goods via my rep Janet Hawksworth, Janet has an Amazing knowledge of their products, she helped me pick the right ones for my s... See more

Company replied

Rated 1 out of 5 stars

Placed order on 26th February, by 16th March it still hasn’t arrived. Yodel appear to be unable to find our address (despite receiving other packages this week from them), Temple Spa customer service... See more

Company replied

Rated 5 out of 5 stars

Fabulous range of top-quality products that smell lovely whilst treating your skin. I've had friends and beauty therapists comment on my skin and I thank my Temple Spa regime! Many new products I've t... See more

Company replied

Rated 5 out of 5 stars

I’ve just turned 60 and have been using Templespa skincare for the past 15 years. My skin has never been better and I often get comments - and it’s definitely the fabulous anti ageing products I use... See more

Company replied

Company details

  1. Health and beauty shop
  2. Beauty product supplier
  3. Cosmetics shop

Written by the company

Welcome to TEMPLESPA. We’re a British luxury skincare brand founded in 2000 with wellness at our heart. We create exceptional skincare products and experiences that are the perfect blend of derma-science and Mediterranean botanicals that make a real difference to your skin and soul health. All of our products are cruelty free (and always have been) and 76% are suitable for vegans. Sustainability and planet friendly products are key to our business, and we’re constantly making changes to reduce waste and reduce our carbon footprint and 90% of all products sold are 100% recyclable and we’re working hard on the rest.


Contact info

3.3

Average

TrustScore 3.5 out of 5

197 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 48 hours

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3.3

All reviews

(197)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

The absolute best! I love Temple Spa!

The products are luxury and make your skin feel amazing! I have so many favourites that I could not pick just one. I cannot rave about Temple Spa products enough!
The classes are a great way to try before you buy and are a lot of fun, especially with the skin care consultant Julie Lamswood - she's the best! She is always so helpful and definitely knows her stuff. Book a class, you won't regret it!
I have never had an issue with an order and delivery has always been great.

13 April 2023
Unprompted review
Temple Spa logo

Reply from Temple Spa

Hi Donna,

We're delighted to hear that you enjoyed your TEMPLESPA class experience and would recommend it!
Thank you so much for your feedback!

TEMPLESPA x

Rated 5 out of 5 stars

I wouldn’t use anything else

I love all the products I’ve tried, never been one for spending money on fancy products but whilst some products might seem expensive, they really do last for ages making it great value for money!! They also come in lush packaging and smell amazing!! I always buy through Jo McTighe she is great at understanding what you need and getting the right product to fit you need x

13 April 2023
Unprompted review
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Reply from Temple Spa

Hi Sam,

We're so pleased to hear how much you love our product range!
Thanks so much for leaving your feedback!

TEMPLESPA x

Rated 5 out of 5 stars

Skincare that supports your mental health!

Love temple spa products, Julie Lamswood is very knowledgable and her spa classes are so much fun, why wouldn’t you want to try the products and have a free facial! Beautiful products that smell like your on holiday, my go to on a bad day as well which is great for my mental health too, couldn’t be without the products also great for my sensitive skin, as suffer with rosecea but this calms and soothe i can use most of the products.

1 April 2023
Unprompted review
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Reply from Temple Spa

Hi Julie,

Thanks so much for taking the time to leave your feedback!
We're so pleased to hear you've found a range that suits your skin and that you have received such wonderful service.

Take care,

TEMPLESPA x

Rated 5 out of 5 stars

Great products- Julie Lamswood

I have had a great experience using Templespa products over the last two years; in particular their moisturisers, which I happily reorder when I run out. The night time one is so hydrating and provides a wonderful scent on my skin for calmness when trying to fall asleep. Julie Lamswood has been a fabulous consultant too, always on hand for any questions and amazing at keeping me up to date with new products and offers.

1 April 2023
Unprompted review
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Reply from Temple Spa

Hi Rachel,

Thanks so much for taking the time to leave a review!
We're so happy to hear about your experience, both with our products and with one of our SPA TO GO consultants.

Many thanks,

TEMPLESPA x

Rated 5 out of 5 stars

Excellent products and service

I have been using temple spa products for 3 years now I was a complete beginner when it came to any facial products.
I was first introduced to Julie Lamswood via a zoom session as it was during lockdown but her knowledge and passion for the products is second to none she is so approachable and always willing to advise on any of the products.
My favourites are the truffle ones and repose but to be fair they are all lovely

12 April 2023
Unprompted review
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Reply from Temple Spa

Hi Karen,

We're so pleased to hear that you love TEMPLESPA and receive such lovely service from Julie.
Thanks so much for take the time to leave your feedback,

TEMPLESPA x

Rated 5 out of 5 stars

Templespa luxury beauty products

The Templespa products are my goto products. They are beautifully packaged and top quality products. Jo McTighe is tge best consultant and a great ambassador of the company.

12 April 2023
Unprompted review
Temple Spa logo

Reply from Temple Spa

Hi Maggie!

Thanks so much for taking the time to leave feedback.
We're delighted to hear that TEMPLESPA is your go-to product range and that you receive such lovely service from Jo!

Take care,

TEMPLESPA x

Rated 5 out of 5 stars

I love dealing with Joanna Mctighe she…

I love dealing with Joanna Mctighe she is so helpful and nothing is too much trouble. Temple Spa products are quite amazing especially the Truffle ranges.

12 April 2023
Unprompted review
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Reply from Temple Spa

Hi Sally,

We're delighted to hear your feedback and so pleased to hear that you receive such a wonderful service from our SPA TO GO Consultant Jo!

Much love,

TEMPLESPA x

Rated 5 out of 5 stars

Love these products

Love these products, so glad I got invited to an evening with friends to sample the products. I’m especially hooked on the Exalt neck firming cream. Julie Lambswool is an amazing lady with so much knowledge and always happy to help with anything regarding the products.

10 December 2022
Unprompted review
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Reply from Temple Spa

Hi Michelle!

We're so pleased to hear your lovely feedback and to hear how much you love EXALT!

Thanks so much!

TEMPLESPA x

Rated 5 out of 5 stars

Julie Lamswood my temple spa Angel

What can I say Julie Lamswood is just amazing !
She is helpful, knowledgeable and works with you to give you the best experience and products to suit your requirements.
Nothing is ever too much trouble
Would never go anywhere else for my skin care products.
Thank you Julie you are my Temple Spa Angel !

11 April 2023
Unprompted review
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Reply from Temple Spa

Hi Lianne,

Thanks so much for taking the time to leave your review.
We're thrilled to hear that you receive such wonderful personal service from Julie, one of our SPA TO GO Consultants.

Many thanks,

TEMPLESPA x

Rated 5 out of 5 stars

I always use temple spa products they…

I always use temple spa products they are luxurious and smell gorgeous and make my skin feel great and they have some good deals on sometimes. They are at the more expensive range of skin care products but are worth it as they last so long too.

12 April 2023
Unprompted review
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Reply from Temple Spa

Hi Helen,

We're delighted to hear your feedback!
We pride ourselves on the textures, performance and experience of our products including those gorgeous fragrances!

With love,

TEMPLESPA x

Rated 5 out of 5 stars

Literally a spa in a jar!

I’ve been using Temple Spa products for years and wouldn’t use anything else, it’s like a luxury facial everyday! Jo Mctighe is an amazing consultant and keeps me up to date with the latest products and offers and is always on hand for advice.

12 April 2023
Unprompted review
Temple Spa logo

Reply from Temple Spa

Hi Nadia,

Thank you so much for taking the time to leave feedback.
We're thrilled to hear you're such a super fan and it's great to hear you have such good service from Jo!

Many thanks,

TEMPLESPA x

Rated 5 out of 5 stars

Absolutely Amazing Products 💛

Absolutely love Temple Spa products, they do as they say!
My favourite products the Truffle range to reduce fine lines and crinkles.
I always use Life Defence factor 30 following my morning routine to protect against UVA & UVB rays and I'm so happy Life Defence will now be available in factor 50 💛
One happy client ☺️

12 April 2023
Unprompted review
Temple Spa logo

Reply from Temple Spa

Hi Karen,

We're delighted to hear how much you love our SPF range!
Thanks so much for taking the time to leave a review!

TEMPLESPA x

Rated 5 out of 5 stars

The Best product for your skin I started using temple spa products…

I started using temple spa products about 9years ago and have not looked back. The product (my favourites Truffle) are fantastic. Your skin rejuvenates the lush density the feel the nourishment it leaves and the confidence it gives you to step out your door - it’s a no brained for me love love love Rebecca Howlett

12 April 2023
Unprompted review
Temple Spa logo

Reply from Temple Spa

Hi Rebecca,

Thanks so much for taking time to leave your feedback!
We're so pleased to hear how much you love our Truffle range!

Much love,

TEMPLESPA x

Rated 5 out of 5 stars

I love the products

I love the products. I have always suffered with oily skin and break outs. My complexion is much better now. I have been using the products for over a year now and will be sticking with them. Jo my rep is helpful and keeps me updated on the regular offers.

12 April 2023
Unprompted review
Temple Spa logo

Reply from Temple Spa

Hi Gez,

Thanks so much for your feedback, we're so pleased to hear that with the help of Jo, you've found a skincare routine that really suits you!

Many thanks,

TEMPLESPA x

Rated 5 out of 5 stars

Love Temple Spa

Love Temple Spa products a really treat and a bit of luxury at home! Jo McTighe is an amazing consultant, very knowledgeable and helpful. The products last for ages and are worth every penny!!!

7 October 2022
Unprompted review
Temple Spa logo

Reply from Temple Spa

Hi Angie,

We're delighted to hear you love TEMPLESPA!
Thanks so much for taking the time to leave your feedback!

TEMPLESPA x

Rated 5 out of 5 stars

Love Temple Spa products!

I have been using temple spa products for around 9 years now and absolutely love them. My consultant, Jo McTighe, is absolutely amazing. She always looks to get me the best deals and every product she has recommended or let me try, I have loved. If you are looking for a pamper party or a bit of advice she is the person to ask!

12 April 2023
Unprompted review
Temple Spa logo

Reply from Temple Spa

Hi there!

Thanks so much for taking the time to leave feedback, we're so thrilled to hear you've been using TEMPLESPA for 9 years!

We'll be sure to pass on your lovely comments to Jo too!

TEMPLESPA x

Rated 5 out of 5 stars

Temple spa Joanne mctighe

Temple spa products are amazing! They smell lovely and now my hubby is using some of my products 😍 Joanna Mctighe is great at explaining the products to me and keeps Me upto date with the great offers 😊 I love easy on the eye makeup remover and Duvet body cream (so does the hubby) Will definitely be buying more soon 😊

12 April 2023
Unprompted review
Temple Spa logo

Reply from Temple Spa

Hi Nicky,

Thanks so much for taking the time to leave feedback, we loved hearing that your hubby is also in love with TEMPLESPA!

We'll be sure to pass on your comments to your consultant Jo too!

TEMPLESPA x

Rated 5 out of 5 stars

Absolutely love the new Be Quiet Toner

Absolutely love the new Be Quiet Toner, soft, silky and has really positive effect on my skin which is extremely stressed at the moment. I would recommend it to anyone with tired and stressed skin.

8 April 2023
Unprompted review
Temple Spa logo

Reply from Temple Spa

Hi Kathleen,

Thank you so much for taking the time to leave a review. We're so please you love our new BE QUIET toner!

Thanks so much,

TEMPLESPA x

Rated 1 out of 5 stars

Terrible Delivery!

Placed order on 26th February, by 16th March it still hasn’t arrived. Yodel appear to be unable to find our address (despite receiving other packages this week from them), Temple Spa customer service didn’t respond to my email, until I called them 3 days later. Very polite in response, but as useful as a chocolate teapot!! Great products, couldn’t recommend them enough…. 1 star as still haven’t revived my order and now look 10 years older!!

16 March 2023
Unprompted review
Temple Spa logo

Reply from Temple Spa

Hi Rachel,

Thank you for taking time to leave your feedback - we value all feedback and we're very sad to hear of the poor experience you've had with the couriers, unfortunately we we forced to change courier service due to strike action - but this is under constant review.

I can see that there is an open conversation with our Customer Service team please do get back in touch as we would love to rectify the situation.

Many thanks,

TEMPLESPA x

Rated 5 out of 5 stars

Ethical, fresh, healing cool Toning Essence

I’ve had very bad skin all over my body since getting Covid in March 2020. No amount of creams and drugs prescribed by my GP and dermatologist would cure it although Lotriderm would provide some respite from the worst areas for a short period of time. By chance, my wife bought me Toning Essence for Christmas 2022 and my face and neck is now clear even though I’ve used other brand toner with no difference to my skin. Toning Essence has completely restored my face and neck to their pre-Covid days. What an incredible difference. I’ll try it next elsewhere.

24 January 2023
Unprompted review
Temple Spa logo

Reply from Temple Spa

Hi Peter,

Thank you so much for taking the time to leave your feedback - we are so pleased to hear that you've had such a positive experience and that you love our Toning Essence as much as we do!

We choose only the best ingredients, work with outstanding suppliers and test and refine all our creations in the pursuit of excellence, so we are delighted to hear this product has had such an impact.

With very best wishes,

TEMPLESPA

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