I’ve ordered from Temptations a few times now and absolutely love Wrendale gifts, diaries and soft toys I’ve recently ordered the plush Robin and he/she arrived very quickly,beautifully wrapped... See more
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Company details
- #233 of 375 best companies in Gift shop
Written by the company
Temptation Gifts Ltd has been in business since Mothers' Day 1983 and we've been trading online since July 2000. We now have six large high street stores and two busy websites. We are FIVE times winners of the title UK Online Gift Retailer of the Year.
Contact info
Unit 2E, Woodlands Farm , The Vale, HP5 3NJ, Chesham, United Kingdom
- 01494790424
- customerservice@temptationgifts.com
- www.temptationgifts.com
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Always so well packaging and super fast…
Always so well packaging and super fast delivery. I’ve ordered many times and will continue to do so for Temptation Gifts wonderful service. Thank you very much for another lovely order xxx
Absolutely incredible customer service
Absolutely incredible customer service. Went above and beyond what I would have expected. They really do believe in making a customer number one priority. Can’t thank them enough for their help. Would definitely recommend and will be using again!
Very efficient and reliable business
Very efficient reliable business, my order was safely and securely packaged, and delivered very quickly, would have no hesitation in purchasing from this business again
All Ways Excellent
All ways excellent. Great products so many to chose from. Very pleased with my purchases and delivery experience.
Easy to order
Easy to order, no problems, item as expected, timely delivery.
Wonderful Website
I Love Temptations Gifts I have been able to purchase some beautiful Wrendale Design mugs and gifts from Australia on their website and send to my family in UK .Items always arrive on time and safely packaged . Very Happy 😊
Hear warming gifts
Hear warming, artful and cute gifts for friends, family and, well, myself 😀
I treated my friends and myself with four mugs delivered in perfect condition in record time of 8 days from UK to Australia.
We love the mugs 😍
Jellycats
Great prices on Jellycats compared to other sites. Delivered when expected. Happy with products!
Have ordered from Temptation gifts a…
Have ordered from Temptation gifts a good few times now and have always received the best experience and products, had 1 issue with a very recent order with some items I received being damaged, I put the fault on Dpd as it has happened before with them. I spoke to customer service through temptation gifts and not even 12 hours later they’ve sent replacements on express delivery! Absolutely incredible, quick customer service from these guys I couldn’t ever fault them, a company who truly put their customers first! Will be ordering from them again 😊
Excellent and really helpful customer…
Excellent and really helpful customer service.
Have Purchased from them many times always
efficient and great quality products.
Highly recommend.
Very quick delivery
Very quick delivery. Package well wrapped. Will order from this company again
Absolute scam
Absolute scam, i ordered led hexagon panels and it showed 3 panels in each pack, i ordered 3 packs and got three of everything but only 1 led panel.
Bad customer handling experience
I received mugs - VERY different in colour from the pictures. Furthermore mugs of same type are VERY different in colour when compared side by side. Quality assurance must have lacked. Complaint was rejected as 'natural variations'. Extremely poor experience and customer handling.

Reply from Temptation Gifts
Great Customer Service
I had a problem with an item I bought and contacted Customer Service. They responded really quickly and in addition to resolving my issue they also pointed me in the right direction for ongoing product care.
Altogether a rather pleasant customer service experience - Thank you!
Excellent customer service
Excellent customer service. I bought four Dunoon mugs and despite being well packaged one of them somehow arrived broken. I dropped them an email and an hour later a replacement was being processed as a replacement. No quibble.
Great prices and gift selection!
I recently ordered some gifts off of the website. They came quickly and were exactly what I ordered. The sale prices of the products were a bonus too! Would definitely recommend this company.
Birthday cards
I have purchased cards from this web sight and the service is just brilliant. And the product too. Thank you so much for being so reliable.
Love this online shop
Love this online shop. Perfect for gift's or to treat yourself. Quality item's being sold at descent price's. Recommended to everyone.
Good
Found some cute stuffs and it was delivered quick and well packed. Likely to reorder in the future.
First time buying, super service…
I recently purchased Orla Kiely products and was happy with the speed of delivery considering the current situation, everything was well packaged, and I also contacted customer services and my experience was brilliant, they were super helpful, polite and professional. I cannot fault them and would definitely buy again from them. I did come to the reviews first for the site and read a few of the negative experiences, however I decided to go ahead and order my products and I was not disappointed at all, I think everyone has different experiences and I would recommend just going ahead and purchase what you want and make your own mind up, after all you wouldn't be reading the reviews if you were not considering buying. I would highly recommend taking the risk and bearing in mind we are all in a current lockdown situation so limitations are inevitable, with covid it has impacted a lot of businesses and even the postal service is affected, I myself took standard delivery and got my parcels in 4 days. Just be mindful some things are out of our control at the moment.
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