Tender Sleep Furniture Reviews 

3,524
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,337 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that many items arrive the very same day they are ordered. Reviewers also genuinely appreciate the helpful delivery drivers who keep communication open and carefully bring the items directly inside. Consumers consistently find the beds to be very comfortable, sturdily constructed, and offered at a surprisingly reasonable price. However, some customers also noted frustrating issues with severely delayed deliveries arriving late at night. A few other people also felt that installation instructions were unclear, or that essential assembly parts were missing from their packages.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting prompt and often same-day or next-day... See more

Product

Customers had positive experiences with product, noting that items are comfortable, well made, and offer... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the beds are well-made,... See more

Service

Reviewers mention positive feedback about service, highlighting efficient delivery and polite staff.... See more

Order

Clients share positive opinions on order experiences, highlighting that placing items online is simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class service from Muhammad What a credit to the company. Helped throughout the whole process. Brilliant advice and service. Will definitely order with him again. Thank you as... See more

Rated 5 out of 5 stars

We placed an order after 17.00 on a Sunday and it was delivered on bank Holiday Monday. Customer services were helpful The delivery guys were really good Well impressed with the service.... See more

Rated 5 out of 5 stars

Overall the experience went well from ordering to being delivered. The contact from the company was very good and clear. They kept in contact about the date and time of delivery. The delivery driver w... See more

Rated 5 out of 5 stars

Once ordered had a quick response and kept in contact when order was dispatched. The guys who delivered was brilliant and kept me updated on the time of arrival. The bed is comfy sturdy and spacious f... See more


Company details

  1. #19 of 22 best companies in Furniture maker
  2. #82 of 115 best companies in Bed shop
  3. #164 of 228 best companies in Bedroom furniture shop
  4. #62 of 77 best companies in Furniture Manufacturer
  5. #72 of 92 best companies in Sofa store

About Tender Sleep Furniture

Written by the company

Tender Sleep Furniture Tender Sleep Beds Tender Sleep Sofas Tender Sleep Wardrobes Tender Sleep Mattresses Tender Sleep Clearance Sale

Tender Sleep has been furnishing your life since 2008. We are well known for high-quality furniture products, which range from opulent beds, luxurious sofas, comfortable mattresses and exquisite wardrobes. Our products blend into, complement and enhance your home and office décor.

Since we started, our mission has always been to provide our customers with the highest quality products. Top-notch customer service, while maintaining a completely competitive price. Our dedicated team works closely with manufacturers and industry professionals to ensure high-quality furniture products you can rely upon.

We have two warehouses, one is located in Wakefield and the other is in London. Furthermore, we provide same and next day delivery and sometimes customers get their order before the scheduled date.

Team Dedication

We approach each client with a total dedication to excellence, which is reflected by each member of our team. Our experts carefully evaluate every potential client through a method developed and tested over the years. We have never compromised on the quality and variety of our products. We keep a variety of designs and furniture in stock so that you can design your home the way you like.

Customer Satisfaction

Our TrustPilot score clearly reflects what we have to offer. We have learned that customer satisfaction can be summed up in three words: consistency, consistency and consistency. Our dedicated customer support team responds to each query for our customers 24/7. We would like to take this opportunity to thank all the customers. You truly are remarkable. We hope to bring affordable and value for money home decor.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(3,524)

1,298 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Delivery was very good.

Delivery was very good.
Drivers were very helpful.
Very friendly and polite.
Beds very comfortable.
Would recommend to friend's.
Book online not with agent.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Great comms throughout the ordering process through WhatsApp. Top quality products and easy to assemble. Would highly recommend.

12 August 2026
Unprompted review
Rated 1 out of 5 stars

PLEASE BEWARE!!!!

PLEASE BE AWARE!!!!
Disgusting behaviour to whoever it was I spoke to over the phone. He ended the phone call and would not listen to me whilst I asked him to cancel the order as they planned to send a completely different bed to what I had ordered.
Sounds like a scam of a company.
Please be aware and don’t fall for scams like this company.

21 August 2026
Unprompted review
Rated 1 out of 5 stars

Order #2530563

Order #2530563 - Failed delivery last night. Company has now ghosted all calls and messages and their complaints line is disconnected. Avoid.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Ordering was easy and delivery was…

Ordering was easy and delivery was quick and I was kept updated on time and even a phone call to let me know they were nearby. The delivery gentlemen were very polite and on time .I have assembled the bed its same as described there and is of very good quality i am more than happy with mattress quality. If i have to shop anything else will definitely come here again.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a single divan bed on Sat 15…

I ordered a single divan bed on Sat 15 Aug. It was delivered on Monday 17 Aug by a very pleasant young man who brought it into my house for me. On the day of delivery I received a call with delivery time slot, and later a call from the driver when he was close by. Excellent service. Very pleased with the bed. Superb mattress. The best nights sleep I've had in a long time

17 August 2026
Unprompted review
Rated 1 out of 5 stars

Drawers don't fit.

I bought a wardrobe from this outfit. When I'd almost completed, I found twelve screws to be missing, meaning I had to go out and buy some. That wasn't the big problem though: two of the drawers do not line up so they won't close properly. This appears to be a design fault. I've raised it with their customer service who asked for a video and photos, which I duly sent. Now they are asking for the part numbers and a photo of the box (?). The saga continues.

11 August 2026
Unprompted review
Rated 1 out of 5 stars

Would not purchase from this company again!

Three times I've been advised my bed will be replaced due to a fault, I've received phone calls to advise of delivery time slot, you've let me down on all three occasions with no contact from you. If this matter is not rectified then I will take the matter further.

25 July 2026
Rated 5 out of 5 stars

Lovely company quick delivery

Lovely company quick delivery, driver was polite and helped bring it into my house, bunk bed Is good quality and come with 2 mattresses brand new and in wrappers. I will defo use this company again! 5*

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service, bed as described and great price.the delivery was on time and very polite delivery guys. Highly recommend

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Shocking service and still an…

Shocking service and still an outstanding item after being forgotten in the initial delivery. Now no one speaks or responds to messages. Initial delivery if a bed!!! Called at 3 in the afternoon, that i needed to upgrade to 2 draws if I wanted the contacted delivery date. Tread with care.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Single Bed

Quick free delivery and the driver was polite and courteous love my new bed and at a bargain price. 😍. Would highly recommend this company. Thankyou.

15 August 2026
Unprompted review

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