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Tenpin - Cheshire Oaks Reviews 

105
TrustScore 4 out of 5

4.0

Coliseum Leisure Park, Coliseum Way, Cheshire Oaks, Cheshire, CH65 9HD Cheshire Oaks, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff/team were excellent in every respect and this enhances the whole experience. The bowl itself and the arcade are well kept and managed. We took 4 of our grand kids and they loved it.

Company replied

Rated 4 out of 5 stars

The little fella and myself both really enjoyed the bowling and him the arcade however the machines frequently break and the toilet was flooded.the owners should spend some money instead of giving sta... See more

Company replied

Rated 3 out of 5 stars

Cheshire oaks tenpin is great, the sole reason for the 3/5 stars is how poorly maintained the pool tables are, the felt is ruined the balls get trapped and you have to ask for help every 3 minutes and... See more

Company replied

Rated 4 out of 5 stars

Good staff speedy service great idea for half price Tuesday only down side the main central toilet has been closed for nearly two weeks.

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #11 of 12 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin Cheshire Oaks is right inside the Cheshire Oaks Designer Outlet — easy reach from Ellesmere Port, Chester, Wirral and across Cheshire. The perfect excuse to make a full day of it. With modern bowling lanes, laser tag in our 4D arena, karaoke rooms and a full arcade, there’s more than enough to keep everyone entertained after the shopping bags are packed. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling at Cheshire Oaks, sorted.


Contact info

  • Coliseum Leisure Park, Coliseum Way, Cheshire Oaks, Cheshire, CH65 9HD, Cheshire Oaks, United Kingdom

  • 0333 034 6100

4.0

Great

TrustScore 4 out of 5

105 reviews

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4.0

All reviews

(105)

10,350 reviews in the last 12 months

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Rated 3 out of 5 stars

Cheshire oaks tenpin is great

Cheshire oaks tenpin is great, the sole reason for the 3/5 stars is how poorly maintained the pool tables are, the felt is ruined the balls get trapped and you have to ask for help every 3 minutes and there isn’t a single pool cue in decent condition. And they charge £2 per game?! Insane.

12 August 2026
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Reply from Tenpin - Cheshire Oaks

Hi Haydo,
Thank you for taking the time to leave Tenpin Cheshire Oaks a 3* rating and review! We appreciate you taking the time to share your feedback regarding our pool tables. We are sorry to hear about the issues you encountered, and we'll ensure that this is passed onto the correct teams for future improvements to be made. We hope to welcome you back again in the future! Best wishes - Rosie

Rated 3 out of 5 stars

Bowling was ok how ever food was not…

Bowling was ok how ever food was not great and only just edible would not order food again

12 August 2026
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Reply from Tenpin - Cheshire Oaks

Hi Andrew, thank you for the 3* review for Tenpin Cheshire Oaks! We're sorry to hear that you didn't enjoy the food and we will ensure your feedback is passed on for future improvements. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Cheshire Oaks'. We hope to see you again soon! Best wishes - Adelaide

Rated 3 out of 5 stars

The place itself was great

The place itself was great, but far, far too expensive. 90 quid for 5 people to bowl twice is lunacy. I could have booked 2 games for less beforehand but thought 1 would do......to be charged full price again is a joke

12 August 2026
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Reply from Tenpin - Cheshire Oaks

Hello Chris, Thank you for taking your time to leave us a review from your recent visit to us. We are pleased to hear that you were happy with your visit. We will pass your feedback onto our team regarding the prices. We do hope to see you again in the near future. Best Wishes - Kimberley

Rated 5 out of 5 stars

Bowling

Frendly staff ,

12 August 2026
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Reply from Tenpin - Cheshire Oaks

Hello Marsha,
Thank you for taking the time to rate Tenpin Cheshire Oaks 5 stars. We are delighted to hear that the staff were friendly. We look forward to welcoming you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

Great experience for my and my kids and…

Great experience for my and my kids and very reasonably priced especially on tenpin Tuesday

12 August 2026
Tenpin - Cheshire Oaks logo

Reply from Tenpin - Cheshire Oaks

Hello Richard,
Thank you for taking the time to rate Tenpin Cheshire Oaks 5 stars. We are so pleased to hear that you and your kids had a great experience and enjoyed our reasonable prices, especially on Tenpin Tuesday. We hope to see you again very soon! All the best ~ Laura

Rated 5 out of 5 stars

The staff/team were excellent in every…

The staff/team were excellent in every respect and this enhances the whole experience.
The bowl itself and the arcade are well kept and managed. We took 4 of our grand kids and they loved it.

6 August 2026
Tenpin - Cheshire Oaks logo

Reply from Tenpin - Cheshire Oaks

Hi Brian, thank you for the lovely 5* review for Tenpin Cheshire Oaks! We're so pleased to hear that you enjoyed the bowling and arcade, and that our team had made this an even better experience. We will be sure to pass on your kind feedback, and we hope to welcome you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Well organised

Well organised, friendly staff, accommodating and easy to arrange

6 August 2026
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Reply from Tenpin - Cheshire Oaks

Hello Kate, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin at Cheshire Oaks. We are so pleased to hear that you found the sessions easy to arrange and our team friendly. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 3 out of 5 stars

One of the microphones weren’t working…

One of the microphones weren’t working and there was basically none of the songs we wanted to sing, the sound quality and room quality is really good though and the drink service is really fast. It’s very very affordable if you bring a group aswell

6 August 2026
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Reply from Tenpin - Cheshire Oaks

Hello Abi, Thank you for taking your time to leave us a 4* rating. We are sorry to hear the issues you faced during your recent visit to us. We will pass your comments onto our team so that these issues can be looked into. We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Booking experience

4 August 2026
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Reply from Tenpin - Cheshire Oaks

Hi Janice, thank you for your 5* review of Tenpin Cheshire Oaks. See you again soon! Best wishes-Leila

Rated 1 out of 5 stars

Toilets were awful and so dirty

Toilets were awful and so dirty, did inform staff and they did nothing.

6 August 2026
Tenpin - Cheshire Oaks logo

Reply from Tenpin - Cheshire Oaks

Hi
We are very sorry to hear about the cleanliness of our facilities and the lack of action from our team. Your feedback is important to us, and we will address this internally to ensure improvements are made. We hope you'll consider giving us another chance in the future. Best wishes - Clare

Rated 3 out of 5 stars

Very expensive for 2 hours bowling

Very expensive

6 August 2026
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Reply from Tenpin - Cheshire Oaks

Hi Nathan
Thanks for taking the time to leave a review. We are sorry to hear that you found the prices expensive. We have lots of deal available that may suit you. Have a look at our website and see if there is anything that is cheaper. Hope to se you soon - Best wishes - Clare

Rated 5 out of 5 stars

Family day

Great atsmophere
Staff very friendly
Value for money

29 July 2026
Tenpin - Cheshire Oaks logo

Reply from Tenpin - Cheshire Oaks

Hello, thank you for your fantastic 5-star review of Tenpin Cheshire Oaks! We're so pleased to hear that you enjoyed the atmosphere, found our staff friendly, and felt it was great value. We hope to see you again soon! Best wishes - Mel

Rated 1 out of 5 stars

Some off the staff very rude ( Kira)

Some off the staff very rude ( Kira) , asking the id to a 39 years old perso in a very aggressive manner 🙄and threatening to keepan eye on us ho is drinking. Not able now days to have 3 children and enjoy a drink 👎 .
Poor training from the company probably

29 July 2026
Tenpin - Cheshire Oaks logo

Reply from Tenpin - Cheshire Oaks

Hi Emil
We're truly sorry to hear about your recent experience and the issues you encountered with a member of our team. We understand your frustration and appreciate you bringing this to our attention. If you would like our team to reach out to discuss this with you, please email customer.feedback@tenpin.co.uk with the details of your experience and use the subject "Review - Cheshire Oaks". Best wishes - Clare

Rated 4 out of 5 stars

Good staff speedy service great idea…

Good staff speedy service great idea for half price Tuesday only down side the main central toilet has been closed for nearly two weeks.

22 July 2026
Tenpin - Cheshire Oaks logo

Reply from Tenpin - Cheshire Oaks

Hi Shaun, thank you for the 4* review for Tenpin Cheshire Oaks! We're so pleased to hear that you enjoyed the service and our Tenpin Tuesday deal. We really appreciate your feedback and will ensure this is passed to the correct team. We hope to welcome you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Lovely place

Bowling experience

14 July 2026
Tenpin - Cheshire Oaks logo

Reply from Tenpin - Cheshire Oaks

Hi Gemma, thank you so much for the brilliant 5* review of Tenpin Cheshire Oaks! We are so pleased you had a great experience and we can't wait to see you again soon! Best wishes - Mel

Rated 5 out of 5 stars

Great place to go.

Played 2 games with our grandchildren and it was great fun. The staff were friendly & helpful & it was good value for money.

22 July 2026
Tenpin - Cheshire Oaks logo

Reply from Tenpin - Cheshire Oaks

Hello Cate,
Thank you for your fantastic 5-star review! We're so happy to hear that you and your grandchildren had such a great time and found our staff friendly and helpful. We're also delighted that you felt it was good value for money. We hope to see you all again soon! All the best ~ Laura

Rated 4 out of 5 stars

Good way to pass an hour

Good way to pass an hour. Plenty to do.

22 July 2026
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Reply from Tenpin - Cheshire Oaks

Hi Craig, thank you for rating Tenpin Cheshire Oaks 4*! We really appreciate your comments regarding our facilities! We hope to welcome you again soon for hopefully a 5* experience next time. Best wishes, Jade

Rated 5 out of 5 stars

£2.60 pints

£2.60 pints. What's not to love.

22 July 2026
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Reply from Tenpin - Cheshire Oaks

Hi Chris, thank you for leaving a fab 5* review! We are so pleased you had a great time and found us good value for money and we can't wait to see you again soon! Best wishes - Mel

Rated 4 out of 5 stars

Great service

Very quick service when ordering drinks, very quick to get us to our lane with arriving slightly early to the booking. Was a bit hot with no air con so that could have been improved.

22 July 2026
Tenpin - Cheshire Oaks logo

Reply from Tenpin - Cheshire Oaks

Hello Troy, thank you so much for taking the time to leave a review of Tenpin Cheshire Oaks! We are so pleased you had a fun time and found the service quick! However, we are sorry to hear you found the venue too hot. Please be assured all of your feedback will be shared with the appropriate team and we hope to welcome you back again soon! Best wishes - Mel

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