It was ok, nothing exceptional and the balls were in terrible condition with lots and lots of chunks and bits missing. The place was boiling hot and it was only when we were leaving when we noticed th... See more
Company replied
Location
Switch locationGloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ Ipswich, GB
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See what reviewers are saying
Not having been bowling for some years we took our 2 grandchildren. We booked on-line which was very easy and the cost very reasonable.. We had a good time although our bowling was a bit erratic as m... See more
Company replied
A great night which was excellent value for money. From the bowling to the food, to the arcade games and the pool tables… kept the whole family engaged and entertained all evening long
Company replied
Arrived early, plenty of parking, although remember to follow the exit signs around the side to get out afterwards or you might end up in Aldi again. Great entrance, clean and buzzing. Friendly helpf... See more
Company replied
Company details
- #1 of 1 best companies in Bowling Alley
- #11 of 12 best companies in Bar
- #1 of 1 best companies in Escape room centre
- #1 of 1 best companies in Laser Tag Centre
- #2 of 4 best companies in Leisure Centre
- #4 of 4 best companies in Video Arcade
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Gloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ, Ipswich, United Kingdom
- 0333 034 6100
3.9
Great
92 reviews
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Not an enjoyable experience
Lane Equipment not working properly on both lanes we were assigned to. First one they could not get the lights to switch on and stay on and the second lane the pinsetter would not bring down the 6 pin and would never pick up the 7 pin. An experience of complete frustration. Not relaxing in the slightest especially with the Friday night nightclub music blaring and thumping at 10am on a Sunday morning, Why just Why?
15 April 2026
Reply from Tenpin - Ipswich
Hi Andrew, thank you for taking the time to leave a review of Tenpin Ipswich. We're sorry to hear of the technical issues you had with your lanes and that the music was too loud. Your feedback is important to us and we will ensure this is passed on for future improvement. If you do wish to discuss this further, please email us at customer.feedback@tenpin.co.uk, with the subject as 'Review -Ipswich'. We hope to welcome you back again for a much better experience.
Take care,
Kirsty
Food is awful
Bowling was fun,but the food is a massive let down,cheap quality ingredients and a very small amount so wouldn't recommend eating there.
15 April 2026
Reply from Tenpin - Ipswich
Hello Louise,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We appreciate your feedback and are glad you enjoyed bowling. We're sorry the food's quality and portions didn't meet your expectations. We'll review our food service. We hope that your next visit is a 5 star experience. All the best ~ Laura
The balls kept getting stuck and…
The balls kept getting stuck and wouldn’t gone back needed resetting numerous times was very frustrating as we had to change lanes toward the end
15 April 2026
Reply from Tenpin - Ipswich
Hello Catherine,
Thank you for taking the time to rate Tenpin Ipswich 2 stars. We appreciate you sharing your experience. We're sorry the ball return issues disrupted your bowling and required a lane change. We'll investigate this to improve our guest experience. We hope that your next experience is a 5 star one. All the best ~ Laura
Helpful staff
8 April 2026
Reply from Tenpin - Ipswich
Hello Pauline, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a wonderful time at our Tenpin in Ipswich and found our team helpful. We do hope to see you again very soon. Many Thanks - Kimberley
The bowling was great with the…
The bowling was great with the grandchildren.but it was disappointing with hungry children having to wait 45mins for the food to arrive,
2 April 2026
Reply from Tenpin - Ipswich
Hi Teresa, thank you for the 4* rating of Tenpin Ipswich. We're glad you enjoyed bowling with your grandchildren, despite food taking longer than usual to arrive. We will pass your feedback on to the correct teams for future improvements. We are sorry for any inconvenience this may have caused.
Take care,
Kirsty
Arrived and checked in with no problem
Arrived and checked in with no problem. Lane wasn't working properly as grandson bowled on ball and came up with 3 strikes. Spoke to assistant who sorted it straight away.
8 April 2026
Reply from Tenpin - Ipswich
Hi Maria
We're glad you had a smooth check-in and that our assistant quickly resolved the lane issue. Thank you for your positive feedback; we appreciate you taking the time to share your experience! Best wishes - Clare
Great staff, friendly atmosphere.children had a wonderful time.
Friendly staff. Always helpful and polite. Children had a great time .
8 April 2026
Reply from Tenpin - Ipswich
Hi Linda, what a brilliant 5* review of Tenpin Ipswich! We are delighted you had a great time with your family and found our lovely team really friendly and we can't wait to welcome you back soon for another fun day out! Best wishes - Mel
Reply from Tenpin - Ipswich
Hi Adam, thank you for the fab 5* rating for Tenpin Ipswich! We're delighted to hear that you enjoyed the service from our team, and we hope to welcome you back again soon! Best wishes - Adelaide
Lots of fun great staff
1 April 2026
Reply from Tenpin - Ipswich
Hi Tracey, thank you for leaving Tenpin Ipswich an excellent 5* rating. We are so pleased to hear you enjoyed all we have to offer and that our staff had a positive impact on your visit. We hope to welcome you back again soon! Best wishes - Kaylee
Lane was ready and despite a problem…
Lane was ready and despite a problem with a lane breakdown, Martin added some time on to our hour to make up for that. Wouldn’t recommend adding pizza as it was not nice but we only had it as part of the deal.
31 March 2026
Reply from Tenpin - Ipswich
Hello Nicola, Thank you for taking your time to leave us a wonderful 4* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Ipswich. We will pass your comments onto our team regarding the pizza, so that we can aim for that final star. We do hope to see you again very soon. Many Thanks - Kimberley
Very very disappointed
Very very disappointed, I know it was 2 games for price of 1. However with constant problems on the lane while we were bowling it totally spoilt the experience for myself and my grandchildren. The shutters on the lane that come down after you have knocked skittles down was coming down while ball was travelling down lane. We complained 4 times 4 different people came and still it was happening. Didn’t understand why we were not put onto a different lane. The venue was no where near full.
1 April 2026
Reply from Tenpin - Ipswich
Hi Cheryl, thank you for taking the time to leave a review of Tenpin Ipswich. We're very sorry to hear about the issues you experienced with the lane malfunctions during your visit with your grandchildren. We appreciate you bringing this to our attention and we will ensure your comments are passed on to the correct team. We do hope to welcome you back again for a much better experience.
Take care,
Kirsty
Reply from Tenpin - Ipswich
Hello Fay,
Thank you for taking the time to rate Tenpin Ipswich 5 stars. We are thrilled that the staff were friendly and that you felt the atmosphere was relaxed. We look forward to welcoming you back again soon.
All the best ~ Laura
Excellent choice
Great location. Ample parking. Friendly staff and bowling alleys are clean and well kept.
25 March 2026
Reply from Tenpin - Ipswich
Hi, thank you for taking the time to leave an amazing 5* rating of Tenpin Ipswich. It's great to hear that you enjoyed your recent visit and that the team provided great service. We hope to welcome you back again for another fun time.
Take care,
Kirsty
great evening out
The 🎱 got trapped which caused a small delay but otherwise a lovely experience.
24 March 2026
Reply from Tenpin - Ipswich
Hi there, thank you for leaving Tenpin Ipswich a fabulous 4* rating and review! We're glad to hear that you enjoyed your experience, and we appreciate your feedback. We're sorry about the delay with the ball and we'll ensure this is shared with the correct teams for the future. We look forward to seeing you again soon! Best wishes - Rosie
The lanes kept having faults so we…
The lanes kept having faults so we moved several times. However the staff were extremely helpful and did everything to make my daughter’s birthday enjoyable.
22 March 2026
Reply from Tenpin - Ipswich
Hi Louise
We appreciate your feedback and are sorry about the lane issues. We're glad our team could still make your daughter's birthday enjoyable! Best wishes - Clare
There’s definitely a few things that…
There’s definitely a few things that need addressing before my family & I return, firstly Separate your reception and move it as far from the bar as possible, no one wants alcohol/drunken folk by your kids whilst checking in, luckily there wasn’t much of a queue.
Secondly, find staff that genuinely care. Asking for an extra sugar for my coffee was like I’d asked him for a kidney, he gave off an aura of “ I don’t want to be here” which oozed throughout reception/bar dampening the first half of visit however my family & I moved on and had a great time bowling leaving the establishment with smiles.
The negative put aside, we are grateful of Tenpin bowling for making Sunday family bowling an affordable outing with their fantastic deals.
22 March 2026
Reply from Tenpin - Ipswich
Hi Pip
We appreciate you taking the time to share your experience. We'll address your concerns about the reception area's proximity to the bar and the staff's demeanor. We're glad you enjoyed the bowling and found our deals affordable. We value your feedback as we work to improve. Best wishes - Clare
Had a brilliant time
Took the grandchildren we had 2 games of bowling, played pool and other games they had a brilliant time staff were really helpful and good with the kids.
3 March 2026
Reply from Tenpin - Ipswich
Hi Kerry, it is great to see you had a 5* experience when visiting with your grandchildren and you were able to play pool as well as bowling! We do hope you will consider visiting us again in the future and we very much look forward to welcoming you back! Best wishes - Mel
To much waiting.
Booking in and bar queue all in same place not enough space or staff.
Any issues with your pins, you have to queue again before you can report it to gets fixed. Then have to wait again for staff to be free.
Bumpers will only go up if all players have them so for children it’s not good as they end up down the gutters or the adults end up playing with bumpers
28 February 2026
Reply from Tenpin - Ipswich
Hello, thank you for writing a review for Tenpin Ipswich! We're sorry to hear that there had been technical issues during your games and that the wait time had been longer than expected. We really appreciate all of your feedback and will ensure this is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Ipswich'. Best wishes - Adelaide
Always a simple booking process and…
Always a simple booking process and best value around
20 February 2026
Reply from Tenpin - Ipswich
Hi,
We appreciate you taking the time to leave us a 5-star review! We are so glad that you find our booking process simple and the best value. Best wishes - Clare
Ain't no turkey here!
Arrived early, plenty of parking, although remember to follow the exit signs around the side to get out afterwards or you might end up in Aldi again. Great entrance, clean and buzzing. Friendly helpful staff and you can pop upstairs for a quick 30 minutes of table tennis for £4 (2 tables). Lanes are good, issues fixed quickly, sign in easy and good selection of balls and grip sizes. Or just bring your own ball like the people next to us! Great atmosphere, all the ser ices you need and seating for all important snack breaks.
21 February 2026
Reply from Tenpin - Ipswich
Hi there,
Thank you for your fantastic 5* review at Tenpin Ipswich! It's great to see you've had such a lovely time whilst on your recent visit to us. We are delighted you found the staff so friendly and approachable. We hope to welcome you back to the venue again very soon! Best wishes- Steph
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