My daughter had her 11th birthday party at Tenpin ParrsWood on Sunday 30th August. Your members of staff Charlie and Katie were absolutely amazing. They engaged the children with games and dancing but... See more
Company replied

Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG Manchester, GB
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My daughter had her 11th birthday party at Tenpin ParrsWood on Sunday 30th August. Your members of staff Charlie and Katie were absolutely amazing. They engaged the children with games and dancing but... See more
Company replied
We had such a good time at Tenpin Bowling at Parrs Wood! 🎳 Definitely worth the money and a great way to spend a couple of hours, especially if you’ve got wild children who need to burn off some ener... See more
Company replied
The bowling and pizza were great, all vet efficient. The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an a... See more
Company replied
Make sure you speak loudly over the music so the staff hear your request right because they wont fix their mistakes. We asked for 2 games of bowling as a group of 4 we and we showed them what tri... See more
Company replied
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG, Manchester, United Kingdom
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When booking the lane, it wasn’t clear to us that it would reset at one hour exactly.
Whilst putting in bowler information, we had to was for it to be reset as some rig went wrong which took a few minutes and after the hour, even though 3 of out party still had to take a last turn, the lane reset and the games were missed.
As we did this in age order, it was the children who missed the last turn and they got quite upset. It was not made clear that we had one hour exactly to complete.

Reply from Tenpin - Manchester - Parrs Wood
Had a great time. Loved being able to take a group photo, and individual photos of each player.

Reply from Tenpin - Manchester - Parrs Wood
Great Value for Monday for the 6 weeks holidays. Clean and friendly. Really good keep it up

Reply from Tenpin - Manchester - Parrs Wood
Our experience was a little bit different as the booking process was miss communicated but the young people enjoyed their bowling.

Reply from Tenpin - Manchester - Parrs Wood
Amazing way to spend time with family, the experience was memorable. The staff were friendly and polite and offered us an earlier time slot as there was some availability.

Reply from Tenpin - Manchester - Parrs Wood
The bowling and pizza were great, all vet efficient.
The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an absolute ripoff and joke - just let them try and win proper 10p’s or whatever back - I felt scammed and will always avoid in future.
It may actually put me off returning for the bowling, even though I have no complaints at all about that section.

Reply from Tenpin - Manchester - Parrs Wood
Good experience
Only downside was the lane we were on had technical issues 3 times which interrupted the flow of our game.

Reply from Tenpin - Manchester - Parrs Wood
It’s a great bowling alley - only issue was having to wait 24 minutes after the time I had booked at. Other than that, it was all good.

Reply from Tenpin - Manchester - Parrs Wood
All change inside. Clean staff was brilliant would definitely go back there

Reply from Tenpin - Manchester - Parrs Wood
Poor customer service, long queues and only one attendant, multiple errors and no one to attend and lots of waiting, food didn’t arrive till the end of the games. Food quality was poor. Hygiene was severely lacking.

Reply from Tenpin - Manchester - Parrs Wood
The booking was for an hour but we were told after our game which wasnt an hour that it was fnished. This was not clear when I booked the bowling

Reply from Tenpin - Manchester - Parrs Wood

Reply from Tenpin - Manchester - Parrs Wood

Reply from Tenpin - Manchester - Parrs Wood
The grandkids enjoyed the session. The main dissapointing issue was parking as disabled person, there were blue badge spaces but a long walk from the entrance. At the entrance there were steep steps down to the door. Sadly won't return to this venue again 😞

Reply from Tenpin - Manchester - Parrs Wood
There were two staff members working on a very busy Tuesday. They worked so hard to make ours and everybody else's experience very enjoyable. They were fantastic.

Reply from Tenpin - Manchester - Parrs Wood
Good discount on week days, we enjoyed a lot. But the bowling area is bit crowded and small places between the bowling area numbers. I think staff showed something like a favoriteism(Racism) between us and English people. They didn't respond when we went to enquiry and pay for the Bowling.

Reply from Tenpin - Manchester - Parrs Wood
Had to move lanes 3 times as the system either didn’t add the scores up correctly, pins were not replaced for each person’s turn and new lanes started on different points of the game. Staff were busy but also very unhelpful.

Reply from Tenpin - Manchester - Parrs Wood
Booked for my daughter’s 8th birthday and although a little chaotic at times she and her friends had a great time. A little more information regarding the cake presentation would of been useful as that was not very clear.

Reply from Tenpin - Manchester - Parrs Wood
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