Tenpin - Manchester - Parrs Wood Reviews 

Arrived on the off chance. In arrival there was a few bowling lanes available so no waiting. Then proceeded to the bar for drinks, was told he wasn’t serving for around ten minutes, he needed to do some cleaning, but I can order through the app which I did 20 plus minutes had passed no drinks so I had a look and noticed about 6 people at the bar getting served, I looked again 5 minutes later and noticed some drinks at the end of the bar I proceeded to the bar and noticed some of the drinks was mine I asked the guy if I could take them witch he agreed he did look at my receipt. The I ordered more from the app and again I had to go the bar and ask for them.so no point in ordering from the lane via the app. Other than that it was ok

To start with the experience wasn’t great, the pins on our lane were not resetting them selves which was frustrating. There were a couple of staff who ignored us when asking for a reset. However, after speaking to someone they helped resolve the issue and moved us to a different lane, they got the manager to come and speak to us who also added an extra game for free. Following this we had a great time and no further issues

Was great nice friendly staff good atmosphere

The staff were friendly and helpful.

Absolutely fantastic communication great party host. Kids was very entertained throughout the party

The time given was very short considering we signed up for 2 rounds and it was 4 of us, it. Was so short we didn’t even get to complete the second round and was on the 9th shot of the first round when the time finish.

We had a great time at Bowling with a family

Very friendly and helpful staff, half price bowling and drinks Tuesday,
Like the fact the lanes are now screened off, felt my belongings were more secure
Just had a great fun evening, played 2 games

Everything made simple, just turned up, gave us our lane and off we went. Bowled 3 games and left no fuss, all went beautifully.

Very good and really good kids

Great service the good came out straight away, great value for money and the kids love the arcade 😊

Absolutely appalling service from start to finish. Had to chase staff for the laser tag session, then We had to repeatedly chase staff just to get food and desserts served. This was supposed to be a children’s birthday party, yet kids were left waiting over 20 minutes for ice cream after finishing their meals. As a result, some of my guests had no choice but to leave early.
Vanilla ice cream was clearly requested both over the phone at the time of booking and again on arrival, yet only one portion was available. The rest were chocolate, which several children did not want. To make matters worse, your staff’s response was completely unacceptable: “This is what we have—if you don’t like it, I’ll take it back.” That level of attitude is shocking and unprofessional.
The entire experience was disorganised, poorly managed, and frankly embarrassing. For a paid event, this fell far below any reasonable standard of service.
I will not be returning under any circumstances, and I will be making sure to share this experience widely with friends, family, neighbours, and anyone considering booking here so they know exactly what to expect. what a pure Joke of a service.

Very quick check in, lane ready .Drinks available very quickly. A great speedy experience.

A long (15 minute) check-in as the same counters seems to be used for everything except drinks - information, redeeming vouchers from the arcade. Then a long wait at the bar, with a 10 to 12 metre queue and one person serving. This doubled to two people later and eased the situation.
This isn't a staff shortage - there were plenty of people milling around not serving customers. Yes there are other jobs, but serve the customers first. There were never more than two people on check in nor two people serving on the bar but I counted seven people behind the counter at one point. Admittedly this is better than the 11 people behind the bar with one person serving that I saw at a previous visit but it isn't good enough.

There is a lot of noise all the times from the music and all game machines nearby. It's annoying

Had a good afternoon at the Parrs Wood centre, I was happy that the half price Tuesday offer was on although, I was a little unsure as some schools were still on half term and some were not. The bowling alley was calmer than usual and we played our two games without any issues.
After bowling we played some pool and used the arcade.
Overall good activity on an unpredictable weather day.
Half price should be the regular price, the place would be full all the time.

Food was cold sent back fresh chips but burger cold waited 15 minutes for lane to be turned on queued 4 times to ask for help no one did place was very unclean tables and bowling area

We had a wonderful afternoon on a Saturday recently bowling and playing with all the arcade games. One of the key positives were the staff behind the bar and info point who were all incredibly helpful and friendly. The only downside was the food we had which was cold and very sad looking (nachos and hot dogs). Highly recommend for a fun few hours out with the family or alone.

Really enjoy me visiting doing bowling and golf. Notice a few new things since last visited. Will be returning soon

Booked Laser Tag for a party for my 8 year old son. Had no comms from Ten Pin prior apart from a confirmation text. We got there and the party really enjoyed Laser Tag. Afterwards, we had to keep chasing the staff for any idea of when food was coming or when they'd do the cake. They seemed really busy. When they came they were helpful, but it felt like they'd just forgot we were coming, the whole thing was a bit disorganised. We complained at the time and got a free bowling voucher, but I'd say if you're booking this, you probably need to be more active in following up with them, because I just assumed everything would be sorted when we got there. Overall the party itself was good, but the service needs to be better hence 3 stars