Banner for Tenpin - Stafford

Tenpin - Stafford Reviews 

106
TrustScore 4 out of 5

4.2

Greyfriars Place, Stafford, ST16 2SD Stafford, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

We came whilst waiting for Halfords to do a fitting to the car. The soft play is expensive at almost £8, and the arcade is rather small, but it did for a couple of hours. We have previously done bowli... See more

Company replied

Rated 4 out of 5 stars

Lots of activities on offer at the centre. Can combine bowling with escape rooms for example. Competitive prices on refreshments. Only criticism I had was the two lanes we were given had a screen... See more

Company replied

Rated 4 out of 5 stars

Staff went above and beyond, they were incredible. Location had lots to offer and was clean. Food quality not great and some things were expensive- although the deals did support

Company replied

Rated 5 out of 5 stars

Took 4 grandchildren on 2 separate occasions during the Easter School holidays and they all thoroughly enjoyed it. They each had 2 games of tenpin bowling and had delicious meals. They also tried ma... See more

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #10 of 11 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Greyfriars Place, Stafford, ST16 2SD, Stafford, United Kingdom

  • 0333 034 6100

4.2

Great

TrustScore 4 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(106)

9,305 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hello, thank you for the wonderful 5-star rating of Tenpin Stafford! We are so pleased to hear that everyone in your family had a fantastic time and we look forward to welcoming you all back again soon for more fun! Best wishes - Mel

Rated 4 out of 5 stars

Lovely vibrant place

Lovely vibrant place. Decent value for money and lots of offers available

29 July 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi Katie, thank you for your 4-star review of Tenpin Stafford! We're so pleased to hear you enjoyed the vibrant atmosphere and found our offers to be good value for money and we really hope to see you again soon! Best wishes - Mel

Rated 4 out of 5 stars

Soft play

We came whilst waiting for Halfords to do a fitting to the car. The soft play is expensive at almost £8, and the arcade is rather small, but it did for a couple of hours. We have previously done bowling here many times over the years and have enjoyed it.

29 July 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi Jonathan, thank you for the 4* review for Tenpin Stafford! We're glad to hear that you have enjoyed visiting for bowling, and we really appreciate your feedback regarding the pricing and arcades which we will ensure is passed on. We hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Great!

Well organised, clean, modern. Would def use again!

26 July 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi Emma, thank you for your 5* review of Tenpin Stafford! It's wonderful to hear how organised and modern you found our venue and we can't wait to welcome you back again shorty. Best wishes-Leila

Rated 5 out of 5 stars

Clean and very fun with your friends…

Clean and very fun with your friends and family and great staff as well and it’s easy to book as well

13 May 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi Coco, thank you for the excellent 5* review for Tenpin Stafford! We're delighted to hear that you had a fun visit with your friends and family and that you found it easy to book. We can't wait to see you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Great service and friendly staff.

Great service and friendly staff.

22 July 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi Heather, thank you for the lovely 5* rating and review of Tenpin Stafford. We are so pleased to hear that you enjoyed your visit and found our team to be friendly. We hope to welcome you back again very soon!
Take care,
Kirsty

Rated 5 out of 5 stars

We came to play 2 games of bowling and…

We came to play 2 games of bowling and we had a fantastic time.

22 July 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi Helen, thank you for the 5* rating of Tenpin Stafford. It's lovely to hear you had an enjoyable experience and we hope to see you again soon.
Take care,
Kirsty

Rated 5 out of 5 stars

Such a fun place

Such a fun place. Lots to do in one venue .. friendly staff decent prices and local to me

12 July 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi there, thank you for your 5* review of Tenpin Stafford! We're so glad to hear how much your enjoyed your visit and that you found everything you were looking for. See you again soon! Best wishes-Leila

Rated 4 out of 5 stars

Staff went above and beyond

Staff went above and beyond, they were incredible. Location had lots to offer and was clean. Food quality not great and some things were expensive- although the deals did support

7 July 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi Bryony, thank you for leaving Tenpin Stafford a lovely 4* rating. We are so pleased to hear our staff had a positive impact on your visit and that the venue had lots to entertain you with! We are sorry to hear we fell short on the food and we appreciate the feedback regarding this. We hope to welcome you back again soon! Best wishes - Kaylee

Rated 5 out of 5 stars

The staff and the quality of the place.

The staff and the quality of the place.

3 July 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi there, thank you for your 5* review of Tenpin Stafford! We are so glad to hear that the staff and the quality of our venue met your expectations. See you again soon! Best wishes-Leila

Rated 5 out of 5 stars

The stuff are all lovely and welcoming…

The stuff are all lovely and welcoming my children loves the soft play and arcades

7 July 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi Kendra, thank you so much for the 5* rating of Tenpin Stafford. It's lovely to hear that you and your children had a great experience and that the team provided lovely service. Hope to see you again soon!
Take care,
Kirsty

Rated 5 out of 5 stars
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hello Ed,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We are delighted that our staff made such an impression. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Rated 2 out of 5 stars

Birthday Party but place overbooked

Whilst the staff and manager was helpful, it just seemed that the site was overbooked which had a real impact on my daughters birthday. We had to keep chasing everything, we didn’t get any party host over until it was almost over, food was 5 minutes before end and party songs and cake was 20 minutes later with some kids already left. It was a shame, as if given the time I believe the party would have been great but it was a lot of money to be forgotten about or having to keep chasing everything.

28 June 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi Matthew
Thank you for taking the time to leave a review. We are truly sorry to hear that your daughter's birthday party was impacted by the issues you experienced. We understand your frustration with having to chase everything and the delays with the host, food, and cake. We will pass your feedback on to the team for review. If you would like to speak to someone about your experience, please email the details to customer.feedback@tenpin.co.uk and we can reach out to you directly. Best wishes - Clare

Rated 5 out of 5 stars

Fantastic afternoon for my sons lazer…

Fantastic afternoon for my sons lazer tag birthday party, the staff couldnt do enough for us, even when they were so busy on the weekend. Thank you.

1 July 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi Mark, thank you so much for the excellent 5* review of Tenpin Stafford! We are really pleased to hear you had a great visit for your son's Laser Tag birthday party and we can't wait to see you all again soon for another 5* experience! Best wishes, Jade

Rated 3 out of 5 stars

Had a great night it’s just an…

Had a great night it’s just an expensive night these days even with offers

1 July 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi Ben, thank you for rating Tenpin Stafford 3*! We appreciate your feedback regarding our pricing and will be sure to pass your comments on. We're pleased that despite this, you had a great night! Best wishes, Jade

Rated 5 out of 5 stars

My daughter had her friends for a…

My daughter had her friends for a bowling party! The staff, service and experience was brilliant.

24 June 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi Sarah
We're so happy to hear your daughter's bowling party was brilliant! We appreciate your kind words about our staff and service. Best wishes - Clare

Rated 5 out of 5 stars

The staff were excellent big shout to…

The staff were excellent big shout to Tyler who was a gent. Booking was a smooth breeze to get straight onto the bowling lane so would highly recommend coming.

17 June 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi Ryan, thank you for leaving a 5* review of Tenpin Stafford! We are so pleased you enjoyed your visit and thank you for these lovely comments on our staff member. We really hope you will visit us again soon and we look forward to welcoming you back! Best wishes, Jade

Rated 4 out of 5 stars

Much improved facility

Lots of activities on offer at the centre. Can combine bowling with escape rooms for example. Competitive prices on refreshments.
Only criticism I had was the two lanes we were given had a screen in between, there were other alternatives available without a screen. Also, individuals could not pick whether to have the bumpers or not.

17 June 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi Mills, thank you for leaving Tenpin Stafford a lovely 4* rating and review! We appreciate your feedback and are glad you enjoyed our activities and refreshment prices. We have noted your comments regarding the bowling lane screen and the bumper settings and will ensure that this feedback is shared with the relevant teams for future improvements to me made. We hope to see you again in the future! Best wishes - Rosie

Rated 4 out of 5 stars

Great atmosphere

Great atmosphere, 10 kids ranging from 2-16 all has fun. Only downfall was having to change my baby girl on the floor in ladies room as no one could find the key for the disabled toilets which is where baby changing is.

7 June 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi Emma
We're glad to hear everyone had fun! We sincerely apologize for the inconvenience with the baby changing facilities. We are addressing this key issue immediately to prevent future occurrences. Best wishes - Clare

Rated 5 out of 5 stars

We had a good visit bowling and used…

We had a good visit bowling and used the children play area too
Always have a snack and that's nice
So a relaxing afternoon

10 June 2026
Tenpin - Stafford logo

Reply from Tenpin - Stafford

Hi Susan
We're so happy you enjoyed your visit, including the bowling, children's play area, and snacks. We hope to see you again soon! Best wishes - Clare

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look