The kids had a great time, great to see a deal on for Saturday too as it’s so expensive otherwise. It’s a shame festival park looks so run down on the outside, bring back laser quest next door. It... See more
Company replied

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The kids had a great time, great to see a deal on for Saturday too as it’s so expensive otherwise. It’s a shame festival park looks so run down on the outside, bring back laser quest next door. It... See more
Company replied
Bowling itself was great. However, we ordered food, pepperoni pizza and a portion of gluten free chips. We got a maguiritta pizza and raw in the middle chips. I returned the chips and explained. Was o... See more
Company replied
One player, a child, playing with 2 adults wanted the barriers up when it was their turn but unfortunately only 1 side came up. We reported it and a member of staff came quite quickly to try and recti... See more
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Really enjoyed the experience. Like the separation on the lanes, pizza that was ordered was delicious and arrived promptly, drinks offers were like a throwback to the good old days, 2 coca colas and a... See more
Company replied
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Festival Park, Stoke on Trent, ST1 5SP, Stoke, United Kingdom
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Bowlers on Lanes well spaced out so you didn’t feel cramped. Clean and friendly atmosphere. Thoroughly enjoyed it and will be back again soon :)

Reply from Tenpin - Stoke
Just a fun not too expensive few hours out it was clean and staff were friendly, made the kids really happy to bowl a few rounds.

Reply from Tenpin - Stoke
The kids had a great time, great to see a deal on for Saturday too as it’s so expensive otherwise.
It’s a shame festival park looks so run down on the outside, bring back laser quest next door. It’s a central location especially with the Odeon Cinema next door and Waterworld just up the road. A lick of paint would make all the difference to this leisure area.

Reply from Tenpin - Stoke
We love Tenpin. None in Cornwall where we live so always a nice treat.
Easy to book, good prices.
Nice atmosphere.
Love the arcade bit with the pool tables.

Reply from Tenpin - Stoke
Called for attention more than once a d didn't get seen to. Was.unhappy ad we had balls stuck in the lane

Reply from Tenpin - Stoke
Great place to meet with family and friends for a great game of bowling

Reply from Tenpin - Stoke
the place was way too hot , maybe air con needs fitting
and the food was the worst ive ever tasted

Reply from Tenpin - Stoke

Reply from Tenpin - Stoke
Bowling itself was great. However, we ordered food, pepperoni pizza and a portion of gluten free chips. We got a maguiritta pizza and raw in the middle chips. I returned the chips and explained. Was offered replacements for both and an apology. Accepted new chips but said the child had virtually eaten the pizza as he was hungry ( it was his birthday) so no new pizza needed. Better chips supplied and a full refund given. Shame they got it wrong in the first place, but a good comeback by manager. They brought out our homemade birthday cake, supplied a knife, candles, and lighter. Well done and thank you very much.

Reply from Tenpin - Stoke
I booked my Grandsons 8th birthday party and from start to finish it was fantastic... it was non stop fun and the kids loved it. A special mention to our host Olivia who looked after us. She was so attentive, making sure we had everything we needed and she was amazing with the children. It was everything I was hoping for and would highly recommend. Two games of bowling, food and fun... perfect!!!

Reply from Tenpin - Stoke
Service was great, especially patient and helpful with my children (toddler and 9 year old)

Reply from Tenpin - Stoke
Couldn't of asked for a better time.
Lads had football presentation there as well lovely staff very helpful and friendly

Reply from Tenpin - Stoke
Easy to book. Friendly staff. Great value for money. Gin birthday celebration

Reply from Tenpin - Stoke
Still no gluten free options so had to fetch food in from nearby eateries for my children. Not good

Reply from Tenpin - Stoke
Great price, great fun will be going again! Staff are friendly and quick with drinks too as its warm in there!

Reply from Tenpin - Stoke
We went at a quiet time so didn't have to wait. Got on to the lane really quickly.

Reply from Tenpin - Stoke
My daughter had her 9th birthday party at Tenpin. Staff were very helpful and friendly. Kids loved playing bowling and dancing afterwards and they enjoyed the food! Thankyou ☺️

Reply from Tenpin - Stoke
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