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Terraboost Media Reviews 

405
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and responsive account representatives who guide them smoothly through the entire design and setup process. Consumers appreciate the exceptional customer service, noting that team members are approachable and quick to deliver attractive, professional artwork for their kiosk advertisements. Some reviewers were not happy with the lack of communication and claimed that their marketing ads were missing or never displayed in stores. A few people also felt dissatisfied with the overall service after experiencing unfulfilled promises, automated errors, and unhelpful responses from support teams.

What people talk about most

Staff

Clients share profound satisfaction regarding the staff, frequently highlighting their helpfulness, clear... See more

Customer service

Consumers find customer service to be exceptionally helpful, with reviewers frequently praising the prompt... See more

Service

Customers had positive experiences with service, frequently highlighting efficient communication and... See more

Response time

Reviewers express strong satisfaction regarding response time, frequently praising the team for being very... See more

Marketing

Reviewers highlight positive aspects of marketing, often praising the easy artwork and design process where... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I didn't have crazy high expectations as this was my first time working with this team, but their work exceeded anything I could have possibly thought of. Excellent communication, beautiful artwork (I... See more

Company replied

Rated 5 out of 5 stars

The Representatives are very informative. During the process I have had a few of the account reps reach out and direct me through the process. Its very simple and super easy to understand. Now that th... See more

Rated 5 out of 5 stars

Exceptional customer service! I've aways said that you do business with the people not a company. This company was on top of my every need and reached out to me before I was finished being set up... See more

Company replied

Rated 5 out of 5 stars

Everyone was great from the initial conversation to talk to me about the kiosk to each follow up call or email to get it perfect. Each person was kind, thorough and extremely helpful. Working with... See more

Company replied


Company details

  1. Advertising agency
  2. also in
  3. Marketing consultant
  4. Media and Marketing Agency
  5. Media company
  6. Media Consultant
  7. Social media agency

Written by the company

Terraboost Media: Nationwide Advertising Network Engaging Millions at the Point of Purchase! Reach millions of consumers daily with Terraboost's expansive omnichannel place-based Out-of-Home (OOH) advertising network, featuring over 120,000+ prominent wellness billboards and digital displays. Strategically located in 49,000+ trusted venues nationwide, including top supermarket & drug store chains, health clubs, shopping malls, and airports, Terraboost captures attention in high-visibility, high-dwell time locations, driving up to 280 million impressions per day. Our unique approach delivers 80% engagement on our can't-miss 5’5”-tall wellness kiosks. Retailer-approved and building consumer trust, Terraboost drives positive brand awareness and a significant lift in purchase intent with a cost-effective, low CPM solution. Benefit from location-based precision targeting, 100% exclusivity for a competitive edge, and our all-inclusive turnkey service (production, installation, wipes, maintenance). Maximize your marketing ROI and achieve top-of-mind recall by connecting with engaged consumers at the crucial point of purchase. No hype. Just results.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

405 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.3

All reviews

(405)

178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

TerraBoost Media made our Safeway ads…

TerraBoost Media made our Safeway ads painless from start to finish. Clear guidance on creative, fast setup in store, and great communication the whole way. The placements look sharp and hit the right local shoppers. Friendly team and zero hassle. Would gladly work with them again.

14 August 2025
Terraboost Media logo

Reply from Terraboost Media

That really means a lot. Thanks for taking the time to leave such a thoughtful review!

Rated 5 out of 5 stars

Jess made it so easy to create our ad

Jess made it so easy to create our ad. I gave her the information I had and within hours an ad was produced. Communication was amazing!

19 August 2025
Terraboost Media logo

Reply from Terraboost Media

That really means a lot. Thanks for taking the time to leave such a thoughtful review!

Rated 1 out of 5 stars

Last year they took $1500 more than the…

Last year they took $1500 more than the agreed to contract. I had to PROVE they took it. Their accounting cannot simply review what they received. This year they took an additional $2250 out of my account. I have emailed several times and called. NO RESPONSE!

31 July 2025
Unprompted review
Rated 5 out of 5 stars

THIS HAS BEEN THE MOST WONDERFUL…

THIS HAS BEEN THE MOST WONDERFUL EXPERIENCE, TERRABOOST IS AN HONORABLE COMPANY. I FIRST WORKED WITH RANDI, SHE SOLD ME ON THE IDEA AND HELPED ME UNDERSTAND HOW THE PROGRAM WORKS. SHE WAS VERY KNOWLEDGEABLE AND HELPFUL. NEXT I WORKED WITH MICHAEL WHO ISSUED A REFUND RIGHT AWAY WHEN I REALIZED A CHARGE THAT WAS A MISTAKE. MOST OF ALL I WORKED WITH JESSICA, SHE WAS FANTASTIC! WHAT A NICE PERSON SHE IS, HELPING ME DESIGN AND ALLOWING ME TO MAKE CHANGES AS I SAW FIT. TOGETHER WE DESIGNED THE PERFECT KIOSK AND I AM OPTIMISTIC THAT WITH THE HELP OF TERRABOOST MY CUSTOMER NUMBERS WILL INCREASE...THANKS!

13 August 2025
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Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

Awesome Customer Service

Update...
Terraboost contact me right away and rectified the situation! With everything being done online nowadays it was a great to see how prompt they were.
They have a 5 Star Customer Service Team!!!

10 August 2025
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

We really appreciate you taking the time to share this. It means a lot to our team!

Rated 5 out of 5 stars

Their professional response to all…

Their professional response to all inquiries and attention to the details of our advertisement.

6 August 2025
Terraboost Media logo

Reply from Terraboost Media

We’re happy to hear this—it’s always great to know our work is making a difference. Thanks for sharing!

Rated 5 out of 5 stars

Fast and Easy!

Fast, easy, and professional. A pleasure to work with.

29 July 2025
Terraboost Media logo

Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

They are awesome

They are awesome. I really love what they do. Just start the ad with them. Hopefully it will help.

31 July 2025
Terraboost Media logo

Reply from Terraboost Media

Thank you for your kind words! We’re glad to hear you had a positive experience.

Rated 5 out of 5 stars

Great Experience

It was very easy working the the team from Terraboost to create an advertisement we can be proud of. They listened to our suggestions and put together a great product.

27 July 2025
Terraboost Media logo

Reply from Terraboost Media

We are thrilled our kiosks have made a positive impression! It’s our goal to bring value and wellness to every store experience.

Rated 5 out of 5 stars

Sofia Brown was a pleasure to work…

Sofia Brown was a pleasure to work with. It did not matter how many questions I had. She was great to partner with during the process.

23 July 2025
Terraboost Media logo

Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

A fantastic platform

Terraboost was a fantastic platform to advertise our festival. We received amazing feedback.

14 July 2025
Terraboost Media logo

Reply from Terraboost Media

We’re thrilled the kiosks are making a difference. That’s exactly what we aim for!

Rated 5 out of 5 stars

Everything was great

Setting up a campaign was easy. The locations available were outstanding. The art department was attentive and easy to work with. She even accepted our mocked-up version to make relaying our ideas so much easier than having to write up descriptions (which can be hard to communicate the vision). She paid attention to detail and corrected the typo in the design. Can't say enough good things!

15 July 2025
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Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

The software used to upload all…

The software used to upload all necessary items for creative is user-friendly and the communication from Terraboost has been wonderful.

16 July 2025
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

Thank you for your kind words! We’re glad to hear you had a positive experience.

Rated 5 out of 5 stars

It was easy!

It was an easy, straightforward process!

22 July 2025
Terraboost Media logo

Reply from Terraboost Media

Thanks so much for your kind words! We’re glad you had a great experience.

Rated 5 out of 5 stars

The communication to the mock…

The communication to the mock advertisement has been wonderful!! great experience and super easy!

17 July 2025
Terraboost Media logo

Reply from Terraboost Media

It’s great to know you’re satisfied. We truly value your feedback!

Rated 5 out of 5 stars

Everyone was a professional

Dan was a good salesman, and the Jessica was great at coordinating between me and the design team. I am happy with the final product as well.

1 July 2025
Terraboost Media logo

Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

The representatives at Terraboost were…Amazing!

The representatives at Terraboost were extremely helpful with the design process every step of the way. They understood the vision I had and were able to bring it to life. The examples that were given in the beginning were great for me to see what type of design would be best for my company.

7 July 2025
Terraboost Media logo

Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

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