The bus was on time, with a very good cost to benefit ratio. The only problem I had was to find the bus stop at the Malpensa airport, due to a recent change of the starting point
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Company details
- #26 of 37 best companies in Transportation service
- #15 of 19 best companies in Airport shuttle service
About Terravision
Written by the company
We provide over 40 transfer services across Europe connecting airports with city centres or tourist destinations of significant interest. Since 2002 Terravision has transported more than 60,000,000 passengers.
Our Loyalty Reward program:
We offer all our users the opportunity to earn points which will result in discounts. Our convenient loyalty program allows you to earn 1 point for every euro spent (€1 = 1 point). By registering on our site you will automatically access our reward system.
| N° of points | Your Reward |
|---|---|
| 25 points | 5% discount |
| 50 points | 10% discount |
| 80 points | 15% discount |
| 100 points | 25% discount |
Once you have collected enough points just log-in to your personal area and redeem the collected points in the form of a promo code.
FAQs - Frequently Asked Questions:
➤ Is the ticket valid for the booked ride only? click here
➤ Can I modify the date/time of travel? click here
➤ The name on the ticket is different from the one of the passenger, is this a problem? click here
➤ Have you booked the wrong route but you still want to use your ticket? click here
Find all the FAQs here
Terravision Airport transfers: frequent, efficient, convenient
Contact info
United Kingdom
- customerservices@terravision.eu
- www.terravision.eu
Asks customers to review
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Replied to 24% of negative reviews
Typically replies within 1 week
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Best way to get into Rome
On time, both leaving and arriving, easy to purchase tickets, v friendly boarding staff, cannot knock the service. Will definitely use again
Service efficace et ponctuel .
Cheap and amazing :)
I liked because all Everything was…
I liked because all Everything was perfect, the ease of taking the bus
It was really good
It was really good. The only thing to be improved is the arrival time scheduled. I mean, It would be better to me if they say there is a time range of 15 minutes, since I had to run to take my flight
Was charged EUR 12 for Milano to…
Was charged EUR 12 for Milano to Bergamo Airport even though nowhere online does it talk about an extra EUR 2 charge for buying the ticket in-person rather than online.
on time and easy to get to the airport…
on time and easy to get to the airport without stress
Terravision provide a very good…
Terravision provide a very good service, much better than what public transport can offer and far cheaper than catching an uber or taxi to the airport. To catch trains to the airport in Rome would have meant catching very crowded trains and changing stations while trying to manage our luggage. Terravision provided a bus service from close to our accommodation directly to the airport in a comfortable bus for a fraction of the cost of other services.
Driver never arrived
Driver never arrived. Went to end of street and found a Terravision bus and tried gesturing we had tickets. Driver told us no. Support was no help on the phone. We had to get a taxi and arrived to the airport an hour late.
Everything good
Everything good. I bought tickets online on 2PM, our flight was a little bit ealier, there was no problem to step in earlier bus.
The specific location of the stop for…
The specific location of the stop for the bus was misleading on the website and had we not approached a driver at the location it stated on the website who re-directed us to another location (opposite side of the Milano Centrale Stazionne) we would not have made it to our bus on time.
Nice smooth journey
Nice smooth journey. Clean and on time
Very easy to book and only €7 from Rome termini to airport
Excellent way to travel to Rome airport…
Excellent way to travel to Rome airport from Termini station. Great alternative to taking the train. I would use the service again.
Everything with our transfers was fine
Everything with our transfers was fine; on time and well organized.
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