The bus was on time, with a very good cost to benefit ratio. The only problem I had was to find the bus stop at the Malpensa airport, due to a recent change of the starting point
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Reviews shaping this summary
Pullmans always leave on time and I've never had any setbacks. The drivers are kind. Sometimes the cleaning isn't the best, last time there were crumbs on the seats at the bottom and that's why I didn... See more
Very good service but a little bit difficult finding the correct bus and a little bit late at the airport, but just a few minutes like max 10
Travelled with family of 4 and bought tickets online. Bus was great, on time, aircon very appreciated. We didn’t see an obvious display re connecting to wifi and did miss that so I suggest asking when... See more
Company details
- #26 of 37 best companies in Transportation service
- #15 of 19 best companies in Airport shuttle service
About Terravision
Written by the company
Low-Cost, High-Value Airport ✈ transfers!
Our Loyalty Reward program:
Once you have collected enough points just log-in to your personal area and redeem the collected points in the form of a promo code.
FAQs - Frequently Asked Questions:
➤ Is the ticket valid for the booked ride only? click here
➤ Can I modify the date/time of travel? click here
➤ The name on the ticket is different from the one of the passenger, is this a problem? click here
➤ Have you booked the wrong route but you still want to use your ticket? click here
Find all the FAQs here
Terravision Airport transfers: frequent, efficient, convenient
We provide over 40 transfer services across Europe connecting airports with city centres or tourist destinations of significant interest. Since 2002 Terravision has transported more than 60,000,000 passengers.
Our Loyalty Reward program:
We offer all our users the opportunity to earn points which will result in discounts. Our convenient loyalty program allows you to earn 1 point for every euro spent (€1 = 1 point). By registering on our site you will automatically access our reward system.
| N° of points | Your Reward |
|---|---|
| 25 points | 5% discount |
| 50 points | 10% discount |
| 80 points | 15% discount |
| 100 points | 25% discount |
Once you have collected enough points just log-in to your personal area and redeem the collected points in the form of a promo code.
FAQs - Frequently Asked Questions:
➤ Is the ticket valid for the booked ride only? click here
➤ Can I modify the date/time of travel? click here
➤ The name on the ticket is different from the one of the passenger, is this a problem? click here
➤ Have you booked the wrong route but you still want to use your ticket? click here
Find all the FAQs here
Terravision Airport transfers: frequent, efficient, convenient
Contact info
United Kingdom
- customerservices@terravision.eu
- www.terravision.eu
4.3
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 24% of negative reviews
Typically replies within 1 week
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Best service
23 June 2026
Unprompted review
Never book with them
Never book with them. Your bus reservation is not guaranteed in terms of time…if you dare to make a mistake , there is no refund even within 24 hours from making the reservation…worst experience ever
20 June 2026
Unprompted review
The service is reliable and very cheap
The service is reliable and very cheap. Only 5 Euro from Milan Central Station to Orio Al Serio Airport. The coach was clean and very comfortable.
17 June 2026
Customers with discounted tickets…
Customers with discounted tickets should also be allowed to board earlier coaches, subjest to available seats.
10 June 2026
Unbelievable pickup service
Picked up immediately from getting off the bus by two car drivers. The drivers were immaculately dressed and great conversations. We were picked up in two brand new small electric cars which were also immaculately clean. 10 out of 10 service.
21 June 2026
Unprompted review
Punctual
Punctual, clean interior. Efficient travel; a minor downside was the lack of a working toilet.
10 June 2026
Great value for money service
16 June 2026
Tank you for the travel
16 June 2026
Very good
Very good service but a little bit difficult finding the correct bus and a little bit late at the airport, but just a few minutes like max 10
16 May 2026
Puncuality and cleaness
15 June 2026
Enzo and Alessandro took us to our…
Enzo and Alessandro took us to our destination to Termini. Pick up was on time and service was perfect. Gents helped us wirh all thw stuff.
18 June 2026
Unprompted review
Brilliant service from
Brilliant service from, Enzo. Kept us entertained for the whole ride from our apartment to termini. Arrived early aswell so he was prepared for us to meet him. Overall great experience.
18 June 2026
Unprompted review
Great bus connections but not so much the refund process
The bus connections to the airport are great and reasonable priced. I made a mistake in choosing the airport when booking and asked for a refund but this was not possible. The company only offers you a promo code to use which seems a good offer but you can only use it once and if you spend less in value you loose on the money spent as the promo code is one use only. I didn’t think this is fair as they should allow you to use for the full value spent even if it means splitting in different transactions. I don’t live in Italy and wasn’t sure if I would be back within the year which is how long the voucher is valid for.
22 April 2026
Unprompted review
Reply from Terravision
Dear Abigail,
Thank you for taking the time to share your feedback.
We are pleased to hear that you appreciated our airport connections and found our fares competitive. At the same time, we are sorry to learn that you were disappointed with the options available after your booking error.
When booking, we offer different fare types to meet different travel needs, including both refundable and non-refundable options. The refund conditions applicable to each ticket are clearly indicated during the purchase process and are accepted at the time of booking.
Our promo-code policy is intended to provide an alternative solution in situations where a refund is not available under the selected fare conditions. We nevertheless understand that the voucher validity period and usage limitations may not be ideal for every customer.
We appreciate your comments, as customer feedback helps us continuously review and improve our services.
Thank you again for sharing your experience. We hope to have the opportunity to welcome you on board again in the future.
Kind regards,
Terravision Team
Good assistance by employees and…
Good assistance by employees and respect of time of departure and arrival
14 June 2026
Mario of Terra Fast was superb
Mario of Terra Fast was superb. He took us to our hotel visa photo opportunity at St Peter’s Square. Absolutely brilliant. The booking process was easy.
17 June 2026
Unprompted review
The service are very good
The service are very good, Mario and allessandro are very helpful, two thumbs up!!! Terrapin Fast reliable service number one!
17 June 2026
Unprompted review
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