Everything! Terrys are a great company. I have purchased blinds, curtains and fabric from them. Their website is accessible, informative and wide ranging. Their fabrics are good quality and deliver... See more
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Established as a business in 1970, Terrys has successfully grown to be a significant retailer in the home furnishings space, online and in-store.
Terrys continues to be a family owned operation with the principles of great service, expert advice and high quality products at its core.
We have a strong bias for sourcing local with the vast majority of our suppliers based in the UK. In addition, we have key international partners to help ensure that overall we provide the highest quality at the best prices.
Terrys is one of the biggest fabric stores in the UK, with over 4000 fabrics available as we speak.
All of these fabric by the metre products can be ordered as finished custom made blinds and curtains through our bespoke making-up service.
And if that was not impressive enough we have thousands of dedicated made to measure blind products in Roman, Roller, Vertical, Venetian, Vertical, Day/ Night and Wooden Blind formats, plus Curtains in various headings, made to your exact requirements.
We also have a huge range of stocked Ready Made Curtains, Bedding, Cushions and Homewares, available now through our speedy and efficient delivery service.
Without our valued customers, Terrys would not be where it is today. Sincerely thank you for all your support and we welcome your important feedback whether that be about a great experience or if you are telling us how we can improve.
Unit 6-8 Winpenny Road, Parkhouse Ind. Est., ST5 7RJ, Newcastle-under-Lyme, United Kingdom
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Came within the time given but although fabric was nice and soft it was extremly thin and of a rag like quality. The duvet is badly made with a big surplus gap between width of top layer and back layer making bottom layer gaping open at the buttons .
I would not recommend this item and will not purchase items from Terry's again
Update Responding to questions from Terry's fabrics
The number you ask for is T1914424
My email that I have given you is correct and on your file otherwise I would not be receiving your special offers or trust pilots notification that you had replied to my review
Update in response to Terry's offer of a return . Unfortunately I had guests arriving and needed the extra bed linen the next day and so I had little choice but to pick the badly made part where the buttons are and tidy it off as best I could. It was very distressing I have used Terry's fabrics a few times and been very pleased with them and it accept that this is not the norm for the firm
Regards Mary

Reply from Terrys

Reply from Terrys
Good advice and help please keep ypur customer support team!!

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Easy to order, easy to return. I’d like items delivered quicker is my only gripe

Reply from Terrys
Good price fast delivery good communication. These curtains were perfect would definitely use this company again .

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Reply from Terrys
I had wonderful customer service when I called with a query

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Ordered cushions, really happy with them
Gave 4 stars because delivery was slow, and package of cushions was poor, they had been squashed into a box with no individual package, inner cushion poor
But cushion covers good quality

Reply from Terrys
Lovely cushions. Very good quality at very reasonable price. Arrived very quickly. Would definitely order from Terrys in the future for household linen.

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I have found Terry's to be excellent to deal with . I started off with a throw so pleased I ordered curtains and duvet set to match. They arrived I 2 days very impressed

Reply from Terrys
Service was good, most of the material ordered arrived in a timely manner. However, one part of order was delayed and notification of when that would be delivered would have been useful.

Reply from Terrys
Highly recommend Terry's Fabrics, their communication and customer service is excellent. Ordered some made-to-measure curtains, they were carefully packaged in a box and in perfect condition ready to hang when they arrived. Beautifully made with weighted hems and they fit perfectly. Would definitely use this company again.

Reply from Terrys
Good quality and good prices quick delivery and communication x

Reply from Terrys
Excellent service - quality pole and price was the cheapest I found online - will buy from this company again without hesitation- Thankyou

Reply from Terrys
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