Terrys Reviews 

24,342
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 5,681 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of fabrics, curtains, and bedding, noting that items arrive well-packaged, match online descriptions perfectly, and provide great value for money. Consumers also highlight the smooth and straightforward ordering process, alongside very fast delivery times, helpful measuring guides, and highly competitive pricing across their entire product selection. Some reviewers were not happy with delivery services, mentioning frustrating issues with couriers like Evri, delayed packages, or slow shipping times. A few people also noted receiving incorrect items or experiencing slow communication when trying to reach customer support for assistance.

What people talk about most

Product

Consumers find product quality and value to be very positive overall. Reviewers frequently highlight the wide... See more

Quality

Reviewers mention positive feedback about quality, highlighting well-made curtains, blinds, and duvet sets... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting smooth, on-time arrivals... See more

Price

Clients share positive opinions on price, consistently highlighting great value and reasonable costs for high... See more

Order

Customers report positive experiences with order processes, noting that everything is straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything! Terrys are a great company. I have purchased blinds, curtains and fabric from them. Their website is accessible, informative and wide ranging. Their fabrics are good quality and deliver... See more

Company replied

Rated 5 out of 5 stars

Easy to order ready made curtains. I found the measuring guides helpful and enabled me to purchase the correct size for my needs. Delivery was smooth and quick. Great quality curtains and value for mo... See more

Company replied

Rated 5 out of 5 stars

The curtains are lovely, very well made and a great price, good selection too. The customer service is fabulous - a small issue with one of the sets of curtains (eyelet instead of tape top delivered)... See more

Company replied

Rated 5 out of 5 stars

Excellent advice buying Roman blinds (all new to me). Beautiful choice of fabrics which I was able to see as samples. Blinds are great and half the price of local company. Arrived much sooner than exp... See more

Company replied



Company details

  1. #22 of 47 best companies in Fabric Shop
  2. #15 of 87 best companies in Bedding Shop
  3. #12 of 51 best companies in Blinds shop
  4. #3 of 24 best companies in Curtain Maker and Retailer
  5. #76 of 395 best companies in Home Furniture Shop
  6. #57 of 245 best companies in Homewares Shop

About Terrys

Written by the company

Established as a business in 1970, Terrys has successfully grown to be a significant retailer in the home furnishings space, online and in-store.

Terrys continues to be a family owned operation with the principles of great service, expert advice and high quality products at its core.

We have a strong bias for sourcing local with the vast majority of our suppliers based in the UK. In addition, we have key international partners to help ensure that overall we provide the highest quality at the best prices.

Terrys is one of the biggest fabric stores in the UK, with over 4000 fabrics available as we speak.

All of these fabric by the metre products can be ordered as finished custom made blinds and curtains through our bespoke making-up service.

And if that was not impressive enough we have thousands of dedicated made to measure blind products in Roman, Roller, Vertical, Venetian, Vertical, Day/ Night and Wooden Blind formats, plus Curtains in various headings, made to your exact requirements.

We also have a huge range of stocked Ready Made Curtains, Bedding, Cushions and Homewares, available now through our speedy and efficient delivery service.

Without our valued customers, Terrys would not be where it is today. Sincerely thank you for all your support and we welcome your important feedback whether that be about a great experience or if you are telling us how we can improve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

24k reviews

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4.8

All reviews

(24,342)

5,646 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really happy with my curtains

Lots oh choice quick delivery

11 August 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on our wide selection and quick delivery. We are delighted you had a great experience with us.
Kind regards, Terrys

Rated 5 out of 5 stars

Faultless

Excellent advice buying Roman blinds (all new to me). Beautiful choice of fabrics which I was able to see as samples. Blinds are great and half the price of local company. Arrived much sooner than expected too.

22 July 2026
Terrys logo

Reply from Terrys

We're delighted to hear you received excellent advice on Roman blinds and appreciated the beautiful fabric choices! It's wonderful that your blinds are great, offered at a competitive price, and arrived much sooner than expected.
Kind regards, Terrys

Rated 5 out of 5 stars

Great service goods well worth the price

Great service goods well worth the price

11 August 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on our great service and the value of our goods. We are so happy you are pleased with your experience.
Kind regards, Terrys

Rated 5 out of 5 stars

It arrived promptly

It arrived promptly - thank you very much

11 August 2026
Terrys logo

Reply from Terrys

We are so pleased to hear that your order arrived promptly. Thank you very much for taking the time to leave such positive feedback.
Kind regards, Terrys

Rated 5 out of 5 stars

Most impressed with the ease of finding…

Most impressed with the ease of finding the product I was looking for, bonus it was in the sale.
Quality is amazing.
Delivery on time.
Happy Customer with the overall experience.

7 July 2026
Terrys logo

Reply from Terrys

We're so pleased to hear you found it easy to find the product you were looking for and that you were impressed with the amazing quality. We're also happy that delivery was on time, and you had a great overall experience!
Kind regards, Terrys

Rated 1 out of 5 stars

Still not received samples ordered!!!!

Still not received samples ordered!!!!

11 August 2026
Terrys logo

Reply from Terrys

We’re very sorry to hear that your samples did not arrive as expected. We can see that you have been in contact with our Customer Services Team, who have assisted with your concerns and worked to resolve the issue for you.

We sincerely apologise for any inconvenience caused and thank you for bringing this to our attention.

Kind regards, Terrys.

Rated 5 out of 5 stars

Excellent speedy delivery great choice…

Excellent speedy delivery great choice and price of items

10 August 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on our speedy delivery, great choice, and pricing of items. We are so happy you are pleased with your experience.
Kind regards, Terrys

Rated 5 out of 5 stars

Very quick delivery

10 August 2026
Terrys logo

Reply from Terrys

Thank you for your kind review. We are so pleased to hear how happy you were with the deliver speed of your purchase. We hope to see you again soon.
Kind regards, Terrys

Rated 5 out of 5 stars

Good quality

Good quality, swift delivery for my bath mat and towel both greatly reduced. Recommend.

10 August 2026
Terrys logo

Reply from Terrys

We're delighted to hear you're pleased with the quality of your bath mat and towel, and that they arrived quickly. We appreciate you recommending us!
Kind regards, Terrys

Rated 5 out of 5 stars

Classy looking duvet set

Very happy with my Laurence Llewellyn Bowen duvet set. It looks very classy in my bedroom.

10 August 2026
Terrys logo

Reply from Terrys

We're so happy to hear you're very pleased with your new duvet set and that it looks very classy in your bedroom! We appreciate your positive feedback.
Kind regards, Terrys

Rated 1 out of 5 stars

Delivery Issues

The delivery time scale was too long and Evri the delivery company delivered it to a completely different address!! Not good enough.

11 August 2026
Terrys logo

Reply from Terrys

We are very sorry to hear about the delivery issues you experienced, especially with the extended timescale and incorrect delivery address.

We can see that you have been in contact with our Customer Services Team, who was able to check the delivery, which happened to be with your neighbour. We are so pleased to hear that you have received your order.

We really appreciate your order and hope this experience will not deter you from shopping with us again.

Kind regards, Terrys

Rated 5 out of 5 stars

Great selection of curtains

Great selection of curtains, colours and sizes. Brilliant prices and very fast delivery with communication keeping me up to date.
Will be back when I need more curtains or bedding.

11 August 2026
Terrys logo

Reply from Terrys

We're delighted to hear you're pleased with our selection of curtains, colours, and sizes, as well as our brilliant prices and fast, communicative delivery. We look forward to welcoming you back!
Kind regards, Terrys

Rated 5 out of 5 stars

Good service good product

First time using Terry's, delivery on time well wrapped and duvet set very nice. Exactly as shown on the website.

10 August 2026
Terrys logo

Reply from Terrys

We're so pleased to hear that your first experience with us was a positive one! It's wonderful to know that your delivery was on time and that your duvet set met your expectations, looking exactly as shown on our website.
Kind regards, Terrys

Rated 5 out of 5 stars

Quick delivery

Quick delivery, exceptional quality 💯 recommend

6 August 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on the quick delivery and exceptional quality. We are so pleased you are happy and would recommend us.
Kind regards, Terrys

Rated 5 out of 5 stars

Delivered on time and undamaged

Delivered on time and undamaged, very pleased with items 😀

10 August 2026
Terrys logo

Reply from Terrys

We're so pleased to hear that your items arrived on time and undamaged! Thank you for letting us know you are very pleased with them.
Kind regards, Terrys

Rated 4 out of 5 stars

Good selection of brands

Good selection of brands, sizes and products.

6 August 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on our wide selection of brands, sizes, and products! We are delighted you had a great experience.
Kind regards, Terrys

Rated 1 out of 5 stars

the wrong size was sent

the wrong size was sent! i wanted the longest drop but was sent 54” drop! can you help me?

6 August 2026
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Reply from Terrys

Thank you for taking the time to leave your review. We’re very sorry to hear about what has happened and apologise for the frustration this has caused.

We have been unable to locate any previous contact from you by telephone or through our website, so we would really like the opportunity to look into this and put things right. You can always contact us using the QR code provided within our delivery or through our website chatbot.

Don’t worry though, one of our Customer Services team will be in touch with you directly to discuss this and help resolve the matter.

Update

Our Customer Services Manager has since been in touch with you to look into this. Having checked the order, we have confirmed that the item supplied does match the size selected on the original order. Our Customer Services Manager has also explained our returns policy and the options available should you wish to return the item.

We’re pleased our team has been able to speak with you directly and hope we have been able to clarify the situation and assist further.

Kind regards,
Terry’s Fabrics



Kind regards,
Terry’s Fabrics

Rated 5 out of 5 stars

Service was good and the product…

Service was good and the product excellent for the price have used Terry's before and never had a problem .

10 August 2026
Terrys logo

Reply from Terrys

We're so pleased to hear you found our service good and the product excellent for the price. We appreciate you being a returning customer and never having a problem!
Kind regards, Terrys

Rated 5 out of 5 stars

Excellent

Excellent. Very nice quality and look really good. Very fast delivery

11 August 2026
Terrys logo

Reply from Terrys

We're so pleased to hear you found the quality excellent and that your items look so good! We also appreciate your kind words about our very fast delivery.
Kind regards, Terrys

Rated 5 out of 5 stars

Terry service

Used Terrys before very. Pleased with service and quality

5 August 2026
Terrys logo

Reply from Terrys

We're so pleased to hear that you've been very satisfied with our service and quality. Thank you for your continued support and positive feedback!
Kind regards, Terrys

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