Terrys Reviews 

24,357
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 5,681 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of fabrics, curtains, and bedding, noting that items arrive well-packaged, match online descriptions perfectly, and provide great value for money. Consumers also highlight the smooth and straightforward ordering process, alongside very fast delivery times, helpful measuring guides, and highly competitive pricing across their entire product selection. Some reviewers were not happy with delivery services, mentioning frustrating issues with couriers like Evri, delayed packages, or slow shipping times. A few people also noted receiving incorrect items or experiencing slow communication when trying to reach customer support for assistance.

What people talk about most

Product

Consumers find product quality and value to be very positive overall. Reviewers frequently highlight the wide... See more

Quality

Reviewers mention positive feedback about quality, highlighting well-made curtains, blinds, and duvet sets... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting smooth, on-time arrivals... See more

Price

Clients share positive opinions on price, consistently highlighting great value and reasonable costs for high... See more

Order

Customers report positive experiences with order processes, noting that everything is straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything! Terrys are a great company. I have purchased blinds, curtains and fabric from them. Their website is accessible, informative and wide ranging. Their fabrics are good quality and deliver... See more

Company replied

Rated 5 out of 5 stars

Easy to order ready made curtains. I found the measuring guides helpful and enabled me to purchase the correct size for my needs. Delivery was smooth and quick. Great quality curtains and value for mo... See more

Company replied

Rated 5 out of 5 stars

The curtains are lovely, very well made and a great price, good selection too. The customer service is fabulous - a small issue with one of the sets of curtains (eyelet instead of tape top delivered)... See more

Company replied

Rated 5 out of 5 stars

Excellent advice buying Roman blinds (all new to me). Beautiful choice of fabrics which I was able to see as samples. Blinds are great and half the price of local company. Arrived much sooner than exp... See more

Company replied



Company details

  1. #22 of 47 best companies in Fabric Shop
  2. #15 of 87 best companies in Bedding Shop
  3. #12 of 51 best companies in Blinds shop
  4. #3 of 24 best companies in Curtain Maker and Retailer
  5. #75 of 397 best companies in Home Furniture Shop
  6. #57 of 244 best companies in Homewares Shop

About Terrys

Written by the company

Established as a business in 1970, Terrys has successfully grown to be a significant retailer in the home furnishings space, online and in-store.

Terrys continues to be a family owned operation with the principles of great service, expert advice and high quality products at its core.

We have a strong bias for sourcing local with the vast majority of our suppliers based in the UK. In addition, we have key international partners to help ensure that overall we provide the highest quality at the best prices.

Terrys is one of the biggest fabric stores in the UK, with over 4000 fabrics available as we speak.

All of these fabric by the metre products can be ordered as finished custom made blinds and curtains through our bespoke making-up service.

And if that was not impressive enough we have thousands of dedicated made to measure blind products in Roman, Roller, Vertical, Venetian, Vertical, Day/ Night and Wooden Blind formats, plus Curtains in various headings, made to your exact requirements.

We also have a huge range of stocked Ready Made Curtains, Bedding, Cushions and Homewares, available now through our speedy and efficient delivery service.

Without our valued customers, Terrys would not be where it is today. Sincerely thank you for all your support and we welcome your important feedback whether that be about a great experience or if you are telling us how we can improve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

24k reviews

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4.8

All reviews

(24,357)

5,658 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great retailer

Arrived on time. Good quality and good communication. Would recommend.

6 August 2026
Terrys logo

Reply from Terrys

We're so pleased to hear that your order arrived on time and that you experienced good quality and communication. We truly appreciate your recommendation!
Kind regards, Terrys

Rated 5 out of 5 stars

Web picture good colour match

Curtains arrived very quickly, good quality for price (was in sale). Good colour match was important and website picture proved accurate.

6 August 2026
Terrys logo

Reply from Terrys

We're so pleased to hear your curtains arrived quickly and that you're happy with the quality for the price! We're especially glad the website picture accurately matched the colour.
Kind regards, Terrys

Rated 5 out of 5 stars

Ive used Terry's before.Always good…

Ive used Terry's before.Always good quality, easy to order and arrives promptly

6 August 2026
Terrys logo

Reply from Terrys

We are so happy to hear that our quality, ordering process, and prompt delivery continue to meet your expectations! Thank you for your kind words.
Kind regards, Terrys

Rated 5 out of 5 stars

Easy to access online and excellent …

Easy to access online and excellent value and quality for the products I bought . Thank you

5 August 2026
Terrys logo

Reply from Terrys

We're so glad to hear you found our online access easy and that you're pleased with the value and quality of your products. Thank you for your kind words!
Kind regards, Terrys

Rated 5 out of 5 stars

Lovely material

Lovely material. Efficient despatch

6 August 2026
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Reply from Terrys

We are so happy to hear you love the material and our efficient dispatch! Thank you for your wonderful feedback.
Kind regards,
Terrys Fabrics

Rated 4 out of 5 stars

Address label

The fabric was perfect just what I ordered. Delivery was more of an issue as the fabric didn't arrive on the day specified. The problem was the address label. The label was cut short at the right hand side and so the whole of my address wasn't visible to the delivery company. More care from dispatch at Terry's needed on this occasion.

10 August 2026
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Reply from Terrys

We appreciate you sharing your feedback. We are truly sorry to hear about the issue with your delivery address label and the resulting delay. We understand how frustrating this must have been. We are reviewing our dispatch process to prevent similar occurrences. We are glad the fabric itself met your expectations.

Kind regards, Terrys

Rated 5 out of 5 stars

Great quality item

Have made a few purchases and always found the products good quality and fast delivery

5 August 2026
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Reply from Terrys

We're so pleased to hear that you've consistently found our products to be of good quality and that you've experienced fast delivery with your purchases! Thank you for your positive feedback.
Kind regards, Terrys

Rated 5 out of 5 stars

Lovely curtains

Lovely curtains, speedy delivery.

14 July 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback! We are so happy to hear that you are pleased with the lovely curtains and the speedy delivery. Thank you!
Kind regards, Terrys

Rated 5 out of 5 stars

Our experience of dealing with Terrys…

Our experience of dealing with Terrys fabrics to have some curtains made was overall excellent from start to receiving the finished product. Price was very competative!
The information provided on the web site was user friendly and easy to follow; thus ensuring we got the measurements right.
A sample of the material was sent to double check it was what we wanted.
Communication with the team was effective and friendly.
Curtains arrived quickly and early, surpassing expected timescales.The manufacture is very high quality and to say we are so pleased with the service and delivery, that we have received, is an understatement! Would recommend them to all.

13 August 2026
Unprompted review
Terrys logo

Reply from Terrys

We are so pleased to hear about your excellent experience with us, from the initial browsing to the final delivery of your curtains. We truly appreciate your kind words regarding our competitive pricing, the user-friendly website, and the helpful sample service. It's wonderful to know that our team's communication was effective and friendly, and that your curtains arrived quickly and exceeded your expectations in terms of quality. We are delighted that you are so happy with our service and product. Thank you for recommending us.
Kind regards, Terrys

Rated 5 out of 5 stars

Excellent curtains

I ordered curtains that were blackout and had the added bonus of being thermal too, but as yet unproven!
Colour exactly as stated, they were nice and light, so easy to hang and so much nicer than the last heavy blackouts I had hung with the other pairs of curtains (two as it is a large bay window) that I was replacing. They are perfect, they look good and were very easy to iron and the creases from packaging soon dropped out.
I really recommend them.
Excellent service in ordering and next day delivery at no extra cost.
Also very good value I bought two pairs for£101 in the sale.
I will use this company again.

5 August 2026
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Reply from Terrys

We are so pleased to hear how much you love your new blackout thermal curtains! It's wonderful to know that the colour was exactly as expected and that their lightweight nature made them easy to hang, especially compared to your previous ones. We are also delighted that the creases from the packaging smoothed out easily and that they look perfect in your large bay window. Your recommendation means a lot to us, and we are thrilled that you found excellent service with our ordering process and appreciated the next-day delivery at no extra cost. We are also glad you found them to be very good value, and we look forward to serving you again.
Kind regards, Terrys

Rated 5 out of 5 stars

Speedy delivery and nice rug.

Speedy delivery and nice rug.. thanks:-)

5 August 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on the speedy delivery and your lovely new rug. We are so pleased you are happy with your purchase!
Kind regards, Terrys

Rated 2 out of 5 stars

I have been a customer for some years…

I have been a customer for some years and love their products and pricing. I’m very disappointed that they use Evri for deliveries because I have wasted hours of my own time trying to locate missing or misdelivered parcels. Terrys need to use a reliable courier service or I shall not order more goods from them again. Rachael at Terrys customer services was very helpful but their dispatch department or management need to take note.

11 August 2026
Unprompted review
Terrys logo

Reply from Terrys

We truly value your long-standing loyalty and appreciate you bringing this delivery issue to our attention. We understand your frustration regarding the challenges you've faced with parcel deliveries and the time you've spent resolving them. We are actively reviewing our courier services to ensure a more reliable experience for all our customers. Your feedback is important to us as we work to improve.
Kind regards, Terrys

Rated 5 out of 5 stars

Quick delivery and product as wanted

Quick delivery and product as wanted. Great

5 August 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on our prompt delivery and that the item met your expectations. We are delighted you had a great experience with us.
Kind regards, Terrys

Rated 5 out of 5 stars

Great products

Great products, good prices and speedy delivery. My first place to look when I am shopping for bedding. Always getwhat I am looking for

5 August 2026
Terrys logo

Reply from Terrys

We're so pleased to hear you appreciate our products, good prices, and speedy delivery! It's wonderful to know we're your first choice for bedding and that you always find what you're looking for.
Kind regards, Terrys

Rated 5 out of 5 stars

Great fabric and price in your sale

Great fabric and price in your sale. Swift delivery and secure packaging.

5 August 2026
Terrys logo

Reply from Terrys

We're so pleased you found the fabric and price great in our sale, and that you experienced swift delivery and secure packaging! Thank you for your wonderful feedback.
Kind regards, Terrys

Rated 5 out of 5 stars

The finishing touch!

I received my lovely pairs of curtains,and was delighted!
The service was very quick.Delivered when stated.Well packaged,and the quality of the curtains,were good value for the money.They look excellent in my living room!

31 July 2026
Terrys logo

Reply from Terrys

We're delighted to hear you're so pleased with your curtains! It's wonderful that our service was quick, delivery was on time, and the packaging was good. We're especially happy that you find the quality good value and that they look excellent in your living room.
Kind regards, Terrys

Rated 5 out of 5 stars

Great quality ,value and customer…

Great quality ,value and customer service .

5 August 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on the great quality, value, and customer service you received. We are so pleased you had a great experience with us!
Kind regards, Terrys

Rated 5 out of 5 stars

Excellent service

Excellent service, the roman blind kit was just what I needed. Seeing the making up guide on the website persuaded me to buy it, the package arrived promptly and I'm pleased with my homemade blind.

31 July 2026
Terrys logo

Reply from Terrys

We're delighted to hear that our roman blind kit was exactly what you needed and that the making-up guide on our website was helpful. We're also pleased that your package arrived promptly and that you're happy with your homemade blind!
Kind regards, Terrys

Rated 5 out of 5 stars

Easy to use web site

Easy to use web site. Reliable company. Items delivered quickly

5 August 2026
Terrys logo

Reply from Terrys

We're so happy to hear you found our website easy to use and that your items were delivered quickly! Thank you for your kind words about our reliability.
Kind regards, Terrys

Rated 5 out of 5 stars

Upholstery Fabric by the metre

Great service, quick delivery and excellent prices.

31 July 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on our excellent service, quick delivery, and great prices. We are so happy you are pleased with your experience.
Kind regards, Terrys

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