Textmagic Reviews 282

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I only joined this service an hour ago if that, i dont normally right reviews this quick, AT ALL, but i am not a hater. The service is amazing, got 50p credit upfront, sounds small but 14 free texts f... See more

Company replied

Rated 5 out of 5 stars

Text Magic is super simple and easy to use. I haven't needed to consult any help docs, not once. It works well, and creating SMS campaigns are a breeze! Favourite feature is being able to reply... See more

Company replied

Rated 5 out of 5 stars

SMS's arrive quickly enough (5secs) in Switzerland. Payment works well, prices are good, web interface is user-friendly, documentation looks very exhaustive, there are API's available... Really not m... See more

Rated 4 out of 5 stars

Overall great experience. I have had a couple issues with uploading a file where sometimes the file is under 10MB but still won't upload. I have always gotten it figured out with customer support thou... See more

Company details

  1. Mobile network operator

About Textmagic

Written by the company

Textmagic is a business messaging platform used by over 30,000 companies worldwide to reach customers through SMS, email, live chat, WhatsApp, Facebook, and Instagram. We help small and medium-sized businesses optimize communication, improve engagement, and build trust across every channel that matters.

Textmagic is built for busy teams who need to get messages delivered, not manage complexity. We prioritize ease of use, fast setup, and features that work without needing a marketing department.

TRY TEXTMAGIC FOR FREE

www.textmagic.com

Written by the company

Reach customers instantly. SMS, Email, or both
Our fast, reliable, and compliant SMS and email service makes it easy to send personalized messages to thousands of contacts in seconds.

Money back guarantee

Money back guarantee
If you decide to cancel your account after your first purchase we will send you a refund for your unused SMS credits.

Contact info

Deliver your message at the right time

Automate and send reminders and notifications by SMS and email.

4.5

Excellent

TrustScore 4.5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very Happy with TextMagic

Very happy with TextMagic. Today it is a must to be able to communicate with clients via text. TextMagic fills this need without having clients get your personal cell and the exchange can easily be documented. I also love that I can use by internet or my e-mail.

21 February 2020
Unprompted review
Rated 4 out of 5 stars

It is an easy way to schedule reminders…

It is an easy way to schedule reminders for the whole school term so I don't have to remember twice a week to send out a message to parents who need to supervise before school activities. It is easy to upload contacts in bulk and then setup the messages and see the calendar afterwards to make sure you put them on the correct date.

3 February 2020
Unprompted review
Rated 5 out of 5 stars

Great service, integral to our business

Allows us to send texts from the computer, much easier then a phone. We schedule texts to send at specific times. We use TextMagic a lot to remind staff of scheduled events, scheduled calls, etc so nothing gets missed. It has definitely improved our business.

27 January 2020
Unprompted review
Rated 4 out of 5 stars

Another way of sending SMS

Although I am not a "power user", I use TextMagic mainly to communicate with people who have the capability to receive SMS on their "classical" phone, but don't possess a smartphone.

This allows me to prepare my messages on my computer, and than by simply copy/pasting the content on the website, push the message to my recipients.

This is not a "real" havy marketing campaign approach, but it fits exactly what I need to my total satisfaction.

22 January 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Can't fault the service provided by TextMagic. Once set up its the easiest system to use. No annoying advertising, and only 4p per text. A monthly statement keeps me up to date with my balance, and how much I've used it. Highly recommended!

3 January 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant for texting students

Use at college to text students who are absent. I can text individually or groups. If you call sometimes they won't answer or don't recognise the number. Text messages always get through and all students read them. Is an amazing tool to use in College and would be lost without it.

18 December 2019
Unprompted review
Rated 5 out of 5 stars

Inexpensive way to send texts to…

Inexpensive way to send texts to clients, especially for businesses who still have landlines. Nice to be able to set templates. An increasing number of our clients prefer to be contacted via Text to let them know their order is ready. The templates we have set let them know who it's from, their item(s) are ready, contact phone number and our hours. We also have a reminder and one with holiday hours/closure templates set. App works on our Tablets, seems to update without problems. We receive monthly usage reports. Would recommend it without reservation to other businesses looking for another way to reach out to their customers/clients.

22 November 2019
Unprompted review
Rated 5 out of 5 stars

We are a very new customer of yours but…

We are a very new customer of yours but we are already super happy & excited! We chose your service for many reasons but what initially stood out was the personal touches you added to your website such as the introduction to your team. Your tutorial videos and the simplicity of your application are just the cherry on top!

12 November 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look