TFM Networks Reviews 

30
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

BE AWARE if you want your order to arrive use someone else as these clowns are useless. Won't answer communications. Order left Victoria to Gold Coast no problems, Then over next week went from Gold... See more

Rated 1 out of 5 stars

These are the instruction I left with Curtains on the Net not knowing at the time they have no control over their couriers. "As I live in a rural area the post office does not deliver parcels, they... See more

Rated 2 out of 5 stars

Didn’t get the service I was expecting when asking for upgrade advice. Looking elsewhere now.

Rated 1 out of 5 stars

Advisors are impatient, rude and extremely unprofessional, I had an agent use the word "crap" on the phone to me, not particularly offensive however extremely unprofessional. Would not recommend if th... See more

Company details

  1. Tower communication service

Information provided by various external sources

Business to Business telecommunications provider, offering a range of services designed to make communication and collaboration easy, simple, and good value for month.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

30 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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1.6

All reviews

(30)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As longstanding customers of TFM…

As longstanding customers of TFM Networks, I can say with absolute confidence that we have always received fantastic customer support, excellent service and honest advice when required. A special mention is needed for Diane Dolman who has always been just a call or an email away and has helped us to keep things running smoothly for many years.

15 February 2021
Unprompted review
TFM Networks logo

Reply from TFM Networks

Hello,
Thank you for your review, and I will pass on your kind comments to Di.

Kind regards
Mark

Rated 5 out of 5 stars

Definitely Recommended

I would definitely recommend TFM, and I am very satisfied with the overall service received, and especially Diane and Matt. Everything went smoothly, and any issues we may have had along the way were very quickly sorted by Diane.

12 February 2021
Unprompted review
TFM Networks logo

Reply from TFM Networks

Hi Louise,
Thank you for your review and kind words. I will ensure Di and Matt see this. I know that Di takes a lot of pride in her work, and works hard to ensure all issues are swiftly dealt with.

Kind regards
Mark

Rated 5 out of 5 stars

Excellent services provider!

TFM have been an excellent service provider of ours for many years. Always available, no matter the size of the query/issue, makes a for true partnership rather than just another supplier. The team are very professional and knowledgeable of the product/services they provide.
They helped take us out of the dark age of fixed desk phones and onto a PC based IP phone system just prior to being locked down nationally, enabling us to work seemlessly throughout the national issue. Without the TFM team we would have been in a much stickier situation.

10 February 2021
Unprompted review
TFM Networks logo

Reply from TFM Networks

Hello,
Thank you for your review, and great to hear you're making the most of your Voice over IP solution.

Kind regards
Mark

Rated 5 out of 5 stars

TFM Networks are always responsive

TFM Networks are always responsive, efficient and helpful. I have been a customer for many years and find their support and advice of high value. I would highly recommend TFM Networks.

10 February 2021
Unprompted review
TFM Networks logo

Reply from TFM Networks

Hi Tracey,
Thank you for your review - it's great to hear that you would highly recommend us, and I know Della loves working with you.

Kind regards
Mark

Rated 5 out of 5 stars

Excellent Service

Excellent service, 100% efficient always somebody available to give me their undivided attention with any question I may have. I would definitely recommend this company to any business requiring a communication solution.

4 February 2021
Unprompted review
TFM Networks logo

Reply from TFM Networks

Hi Ryan,
Thank you for your review. We really appreciate you taking the time to share your experience with us.

Kind regards
Mark

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