TH3D Studio LLC Reviews 

169
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Quick shipping. Product not available anywhere else. Makes My Bambu X1C even better with an acrylic door, less heat transfer, stays hotter between cycles, and stays clean and clear after hours of prin... See more

Rated 5 out of 5 stars

I showed up at Tim's shop about 2 hours ahead of schedule, and was happily greeted by Jordan. Jordan eagerly asked me to bring my Bambu P1S 3D Printer inside Tim's shop I explained the Bluet... See more

Company replied

Rated 5 out of 5 stars

TH3D stands out among most other 3D printing companies. Their products are top of the line, staff is knowledgeable & courteous, and they stand behind their products. Aside from the quality of their pa... See more

Company replied

Rated 1 out of 5 stars

They used to be a fantastic company.....but they've turned too capitalistic, and forgotten what made them a fantastic company. Now it's pay for anything and everything, and as soon as something i... See more

Company replied

Company details

  1. Technical service
  2. also in
  3. Electronics repair shop

Written by the company

We're a small business located in Hobart, IN. Our focus is on quality products that we've personally vetted and top notch customer service. The 3D printing market is full of sellers who don't stand behind their products so if you want a company who cares about what they sell and their customers give us a shot! Don't take our word for it. Check out all our awesome reviews we have from many happy customers. We think you'll like our approach to helping our customers and the quality products we offer. If we don't use it ourselves, we will not sell it.


Contact info

3.7

Average

TrustScore 3.5 out of 5

169 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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3.7

All reviews

(169)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company, great products, great support, doesn't take any BS. Growing within the 3D printing community steadily, and will not sell any products that they don't QA and use themselves.

1 May 2023
TH3D Studio LLC logo

Reply from TH3D Studio LLC

Justin, you're awesome! I know you've been a long time customer and we really appreciate your support. Keep up the awesome custom builds. :)

Rated 5 out of 5 stars

Tim and th3d are extremely…

Tim and th3d are extremely knowledgeable regarding all things 3D printing. I booked a call with Tim for help upgrading my firmware, and he helped me all the way. He also took the time to answer any questions.

If you are looking to buy any upgrades to your printer, these guys back it up with the tech support and knowledge I don't think you'll find many other places.

11 May 2023
Unprompted review
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Reply from TH3D Studio LLC

It was a pleasure working with you Erik! Glad I could help you get your firmware all sorted out! ~Tim

Rated 5 out of 5 stars

These guys are it when it comes to 3d…

These guys are it when it comes to 3d printing!! Helpful, knowledgeable and worked with me step hyvstronto diagnose my printer issues!! Installed two ezboards and in the process of putting in their ezbal leveler!!! Def will do biz again and most importantly made a new friend!!!

15 March 2023
Unprompted review
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Reply from TH3D Studio LLC

Keep up the awesome prints man! I'm glad you got back to printing instead of fighting with your machines.

Rated 5 out of 5 stars

These guys are awesome

These guys are awesome! They'll take the time to walk you through whatever issue that you may have with their products!

No complaints from here, very satisfied and will be my place to go to when I need parts for my 3d printer!

6 March 2023
Unprompted review
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Reply from TH3D Studio LLC

Thanks Don! I hope you're enjoying the LCD kit for you ender 6 and the other goodies you picked up. We really appreciate you leaving a review for us!

Rated 5 out of 5 stars

Oustanding customer service, high quality selection and fast shipping

I recently purchased a power supply for my Sovol SV06 printer. I had a couple of questions about it and used the website chat function. I was pleasantly surprised to be answered instantly by a knowledgeable and friendly technician who answered my questions quickly and provided stellar support. I have since bought other items from this store. Their shipping is fast and their selection is high quality. Highly recommend!

7 February 2023
Unprompted review
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Reply from TH3D Studio LLC

Thank you Steven! I'm really glad to see you're happy with the products and also equally as happy with our service. Thank you for being a customer of ours and taking the time to leave your feedback.

Rated 5 out of 5 stars

Great service and products

Great service and products, TH3D is a top notch company that cares about there customers.

14 July 2022
Unprompted review
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Reply from TH3D Studio LLC

Thanks Joseph! Hope you're enjoying the upgrades.

Rated 5 out of 5 stars

TH3D is incredible!! I wouldn't be printing without them!!

TH3D's unified firmware is a breeze. It makes compiling Marlin so much easier. From a noobie's perspective, stock Marlin is incredibly daunting. I spent two weeks trying to get stock Marlin to work and was ready to give up (issues with chip swapping due to shortages gave me many headaches), but even with my weird clone chip, TH3D's unified firmware worked fully, and completely on the first try. It felt like magic. To get around future headaches, I'm upgrading to TH3D's EZboards since they guarantee genuine STM chips, and have excellent customer support.

17 May 2022
Unprompted review
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Reply from TH3D Studio LLC

Thank you so much Jordan! We appreciate it and are happy to hear you are having a good time with our firmware and products! Thank you for the support.

Rated 5 out of 5 stars

Everyone at TH3D is A-W-E-S-O-M-E!!

I have relied on TH3D for about 3 years now. They just keep getting better and better. Customer Support is the best in the business. Tech Support is just as awesome. The products they make, brand, and sell are top-notch and they FULLY support them. I have not had any other company except Prusa do this.

If you are looking to upgrade your 3D printer, or just your 3d skills, this is where you should start.

4 November 2021
Unprompted review
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Reply from TH3D Studio LLC

Harry this is such an awesome review and we appreciate you taking the time to leave it! If there's anything else you need please let us know!

Rated 5 out of 5 stars

Excellent!

TH3D Studio has always been an excellent resource for 3d printing parts and firmware. I have never had any issues with their products and have been satisfied since I have purchased them. Their products are fairly priced and high quality and I will be sure to return to them when I need something else for my 3d printer.

16 October 2021
Unprompted review
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Reply from TH3D Studio LLC

Thank you Ethan! We're really glad to hear that you're enjoying the products and our firmware. We put a lot of love into what we do here and we appreciate you giving us a chance!

Rated 5 out of 5 stars

Where do I begin?

Where do I begin, I've purchased a few products from TH3D such as belts, the EZPI kit, and the EZABL and their service has been wonderful. Fast shipping and solid notifications. But where they really shine is in their customer service. Mac and Peter have been the best help I've received from a company before. They've been patient with helping me with my printer working with me well over a month now due to time zone constraints and I feel that most companies would've turned a customer away well before this point. Their troubleshooting skills are top notch and their responses are quick and very detailed. Thank you Mac and Peter for all of your help!

2 September 2021
Unprompted review
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Reply from TH3D Studio LLC

We love to hear this! We really apprecaite the review and we're very glad that our team is helping you out. I hope you get your printer up and running so you can print some awesome things. Have a great day Keoni!

Rated 5 out of 5 stars

I bought an auto leveling kit for my…

I bought an auto leveling kit for my printer. Tim and his team guided me through setup despite my mistakes. Their quick responses and quick shipping time are why I wouldn't hesitate to recommend them to everyone.

30 August 2021
Unprompted review
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Reply from TH3D Studio LLC

Thanks Lill! We're glad you like the EZABL! Wishing you many successful prints. :)

Rated 5 out of 5 stars

Great service

Great service, and great products. I made a mistake when entering my order, and the sales people were able to correct it within minutes of receiving my phone call.

Also, all the products I have received from TH3D have been excellent. The EZABL is an enormous help, and the EZPI is great.

30 August 2021
Unprompted review
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Reply from TH3D Studio LLC

Thanks William! If you need anything else do not hesitate to reach out to us!

Rated 5 out of 5 stars

A1 service highly reccomended

great customer service and the products are top notch

27 August 2021
Unprompted review
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Reply from TH3D Studio LLC

Thanks Barry! We're glad we were able to help you sort out your extruder issue. Hope you have a great day.

Rated 5 out of 5 stars

Ender 5 + ez board

Ordered a ez board for my ender 5 plus. Had some coding issues that they were able to help with pretty quick. Great customer service and products. My printer is almost silent compared to before. If you have a 5 plus you know how noisy they get. Th3d has an awesome team! Will definitely buy again.

6 August 2021
Unprompted review
TH3D Studio LLC logo

Reply from TH3D Studio LLC

Thanks for leaving a review! We're glad to hear that your 5 Plus is running great with the new board and upgrades.

Rated 5 out of 5 stars

Honestly one of the best 3D printing supply companies I have used

I have ordered many items for my 3D printers and have been very pleased with the items I have received and their quality. They are very prompt with their follow-up and service. In addition they have gone the extra mile to help with me out with setting some things up where I needed assistance with configurations. They also have an awesome help section with many how-to videos as well that make things much easier.

3 August 2021
Unprompted review
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Reply from TH3D Studio LLC

Thanks Mark! We appreciate the support and are glad to hear that you're happy with our products and service. Hope you are having a good day!

Rated 5 out of 5 stars

Buy with confidence. Eliminate the guesswork.

Have purchased from TH3D multiple times. Every single time the order was absolutely perfect. Received all components as fast as USPS could be bothered to get them to me. TH3D's store makes it very easy to make sure you get the correct parts for your printer. It can be hard to tell one fan from another when just searching the internet in the wild. Knowing that the TH3D staff stands behind everything they sell is reason enough to buy from them.

30 July 2021
Unprompted review
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Reply from TH3D Studio LLC

Thanks James! I'm really happy to know that you're enjoying our knowledgeable staff to help you out when purchasing things. If there is anything else you need please let us know! Have a great day.

Rated 5 out of 5 stars

Great customer support and service

Great customer support and service. They don't try and sell you stuff you don't need. Great videos on just about everything they sell.

23 July 2021
Unprompted review
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Reply from TH3D Studio LLC

We appreciate the feedback Dan! Hope you are enjoying the upgrades and if you need anything just let us know. :)

Rated 5 out of 5 stars

Outstanding Service

Have ordered several items from TH3D and not only has the quality been suburb, but the service and attention to detail is outstanding.

23 July 2021
Unprompted review
TH3D Studio LLC logo

Reply from TH3D Studio LLC

Thanks Dean! If there's any way we can improve our service and/or products please let us know. We appreciate your business and taking the time to leave a review.

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