thansen.se Reviews 3,050

TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

I purchased a motorcycle visor! The product came in a gray plastic shipping bag without any protection. In addition, the visor has some serious scratches on it.

Company replied

Rated 5 out of 5 stars

This was my first purchase which I collected at my local butik. The order process, delivery, attitude and professionalism was without parallell. This is a good company to do business with. Thank y... See more

Rated 5 out of 5 stars

The store is the only carparts retailer close by , with good prices rather than others who i will not name....guess. fast reliable with good service allround.

Rated 5 out of 5 stars

Fast and smiling service and spare parts for an old Mercedes van that nobody else seemed to have on short notice.

Company details

  1. Car accessories shop
  2. Auto parts shop
  3. Bicycle Shop
  4. Bike accessories store
  5. Mobile Home Supply Shop
  6. Motorcycle shop

About thansen.se

Written by the company

Rikstäckande butikskedja och en av Sveriges största webbutiker.

  • Snabb och effektiv leverans
  • 365 dagars returrätt
  • Byte i våra butiker över hela landet
  • Click&Collect - hämtning efter 30 min.

Hos thansen sätter vi en ära i att erbjuda våra kunder en fantastisk upplevelse – varje gång.

Written by the company

Snabb och effektiv leverans
Vi levererar dina varor snabbt och effektivt, så att du kan ha dem inom några dagar efter beställningen.
Click & Collect
Beställ online och hämta dina varor i butiken redan inom 30 minuter med Click & Collect i en av våra många butiker.
365 dagars returrätt
Hos thansen har du hela 365 dagars returrätt, så att du kan känna dig trygg och ha gott om tid att bestämma dig. Skulle du behöva byta en vara kan du enkelt göra det i en av våra många butiker runt om i Sverige.
Historien om thansen
thansen grundades i Danmark 1991. Sedan dess har det gått snabbt och idag har vi butiker över hela landet och en nätbutik med mer än 250 000 produkter i lager. Den första thansen-butiken i Sverige öppnade 2022, och även här har vi växt oss starka, med butiker över landet och en lika stor nätbutik.

Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Rated 2 out of 5 stars

I purchased a motorcycle visor

I purchased a motorcycle visor! The product came in a gray plastic shipping bag without any protection. In addition, the visor has some serious scratches on it.

16 April 2026
thansen.se logo

Reply from thansen.se

Hello Mihail,

Thank you for your feedback.

We are sorry to hear that the motorcycle visor arrived in that condition.

Please contact your nearest store so we can find a solution for you.

Mvh Peter
thansen

Rated 2 out of 5 stars

I called before and asked if there will…

I called before and asked if there will be help, I wasn’t aware that there is a Lego box waiting to be assembled with Lego-style tools. I would have brought proper tools otherwise. The local manager was helpful. Bad experience, spent 90min in the store with bad tooling… very very bad! And I had called and talked to a person…

5 February 2026
thansen.se logo

Reply from thansen.se

Hi Christian,

Thank you for your feedback.

We’re sorry to hear about your experience in the store and the difficulties with the tools. It’s great that the local manager was helpful, but we understand how frustrating it must have been to spend so much time without the proper equipment.

We will take your experience into account to improve guidance and ensure customers have the right tools available in the future.

Kind regards Alexander
thansen

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