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The Bead Shop Manchester Reviews 

5,231
•
TrustScore 5 out of 5

4.9

Hobby shop
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Review summary

Created with AI, based on recent reviews

Evaluating 250 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the beads and the impressively wide selection of crafting supplies available on the website. People also greatly appreciate the swift delivery service, noting that packages always arrive promptly and are securely packaged. Shoppers find the online store very easy to navigate when placing their orders. Though some customers experienced minor inconveniences with their purchases, such as receiving incorrect items, missing pieces, or delayed packages, the overall feedback remains overwhelmingly positive. Consumers emphasize that support staff are remarkably helpful when dealing with these occasional order discrepancies.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and great variety... See more

Delivery service

Clients share positive opinions on delivery_service, consistently praising the fast dispatch and swift... See more

Quality

Consumers find quality to be consistently excellent, praising the fantastic range of materials, beads, and... See more

Service

Customers had positive experiences with service, noting it was quick, helpful, and efficient from start to... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Navigating the website is very easy, making the shopping experience nice & relaxing. The products I ordered are exactly as pictured & described. I ordered Clear Elastic for bracelet making & it’s of... See more

Rated 5 out of 5 stars

Found this shop by accident and absolutely will be using them again and again. Bought an array of pony beads for my daughter who enjoys making kandi rotators and quality is great. Prices are good and... See more

Company replied

Rated 5 out of 5 stars

Lovely and kind organisation. Got back after order with reassuring details regarding delivery which went swimmingly. Product is strong, durable, pretty and beautifully packaged. Delighted. Thank you... See more

Company replied

Rated 5 out of 5 stars

Came much sooner than expected. Just what I needed in black to string a lapis bracelet. Very difficult to find on the market but makes all the difference in this particular case. Thanks for supplyi... See more

Company details

  1. #28 of 184 best companies in Hobby shop
  2. #23 of 287 best companies in Jewellery shop

Written by the company

The Bead Shop has been based in the heart of Manchester for over 20 years, proudly supplying the UK and beyond with high quality beads and beading supplies. We pride ourselves on our unique and stylish beads from all around the world, stocking everything from beads, findings and stringing materials, from some of the biggest names in crafts and jewellery making including Swarovski, Vintaj, Miyuki and Beadalon. As bead lovers, we are always finding amazing new products and adding them to our website for you to enjoy. We also specialise in wholesale orders of all your favourite pieces. With thousands of products on offer, you can expect to find exactly what you need, paired with exceptional customer service and speedy delivery.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(5,231)

238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent

Excellent online offering with really reasonable delivery costs. The email marketing is actually interesting and not too regular which is a breath of fresh air. Keep it up please.

3 February 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. The bead thread I ordered took 10 days to arrive by post, which was concerning, but The Bead Shop would have happily resent the thread if it had not arrived. Thanks.

3 March 2026

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