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The Bead Shop Manchester Reviews 

5,231
•
TrustScore 5 out of 5

4.9

Hobby shop
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Review summary

Created with AI, based on recent reviews

Considering 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally quick delivery times and the durable, high-quality products they consistently receive. Shoppers also note that the online store is extremely user-friendly, making it simple to navigate, find crafting supplies, and place orders effortlessly. Many people appreciate the helpful support and secure packaging that ensures items arrive in pristine condition. Some reviewers were not happy with occasional fulfillment mistakes, mentioning specific issues like receiving fewer items than advertised, missing components in their orders, or getting incorrect products. A few people also encountered minor website ordering difficulties or noted that their delivery took a bit longer than expected.

What people talk about most

Product

Customers had positive experiences with product, expressing general satisfaction regarding the high quality... See more

Delivery service

Consumers find delivery service to be consistently fast, prompt, and reasonably priced. Reviewers frequently... See more

Quality

Customers consistently note positive experiences with quality, highlighting fantastic goods and superb... See more

Service

Users describe positive interactions with service, praising the quick and efficient experience from start to... See more

Order

Clients share positive opinions on order experiences, noting that items generally arrive on time and are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Navigating the website is very easy, making the shopping experience nice & relaxing. The products I ordered are exactly as pictured & described. I ordered Clear Elastic for bracelet making & it’s of... See more

Rated 5 out of 5 stars

Found this shop by accident and absolutely will be using them again and again. Bought an array of pony beads for my daughter who enjoys making kandi rotators and quality is great. Prices are good and... See more

Company replied

Rated 5 out of 5 stars

Lovely and kind organisation. Got back after order with reassuring details regarding delivery which went swimmingly. Product is strong, durable, pretty and beautifully packaged. Delighted. Thank you... See more

Company replied

Rated 5 out of 5 stars

First package was lost by Royal Mail but customer service was excellent. Second package arrived safely and items were perfect. Thanks for looking after me

Company details

  1. #27 of 184 best companies in Hobby shop
  2. #26 of 291 best companies in Jewellery shop

Written by the company

The Bead Shop has been based in the heart of Manchester for over 20 years, proudly supplying the UK and beyond with high quality beads and beading supplies. We pride ourselves on our unique and stylish beads from all around the world, stocking everything from beads, findings and stringing materials, from some of the biggest names in crafts and jewellery making including Swarovski, Vintaj, Miyuki and Beadalon. As bead lovers, we are always finding amazing new products and adding them to our website for you to enjoy. We also specialise in wholesale orders of all your favourite pieces. With thousands of products on offer, you can expect to find exactly what you need, paired with exceptional customer service and speedy delivery.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(5,231)

238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Wonderful.

The bead shop is always quick at dispatching their items, friendly and affordable. Highly recommended!

3 November 2025
The Bead Shop Manchester logo

Reply from The Bead Shop Manchester

Thank you for your 5* review!

Rated 5 out of 5 stars

the bead shop is wonderful...got lots…

the bead shop is wonderful...got lots to choose from....been a god send for my findings....the choice of products is amazing...quick postage...very happy.....

6 November 2025
The Bead Shop Manchester logo

Reply from The Bead Shop Manchester

Thank you for your lovely review!!

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