The Coaching Academy Reviews 

1,728
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the supportive and knowledgeable staff, including excellent trainers who provide warm, engaging, and insightful guidance. Many appreciate the well-structured courses and flexible learning options, making it easy to fit studies around life. The content is often described as rich, transformative, and interactive, offering practical tools and fostering community. Exceptional customer service and phenomenal support are frequently highlighted. However, some customers noted that certain live training sessions or demonstrations felt rushed, making it difficult to keep up or fully grasp concepts, and that practice time during some modules was too short to delve deeper into the material.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting engaging, interactive,... See more

Staff

Consumers find staff to be exceptionally positive, with many reviewers praising the trainers and support... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the overall... See more

Product

People report positive experiences with the product, highlighting its great content and well-structured... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t rate The Coaching Academy highly enough! The content is thorough, informative, well organised and you end up feeling like you have a very solid base and enough first-hand experience to start y... See more

Company replied

Rated 5 out of 5 stars

The Diploma in Life Coaching is a very thorough course with high quality teaching and learning. I learned so much about Coaching and feel well equipped to take my practice forward. The support team we... See more

Company replied

Rated 5 out of 5 stars

I signed up for my life coaching training over 10 years ago...The sessions were live - in person and the trainers amazing...and then life happened... When I thought about restarting my coaching journe... See more

Company replied

Rated 5 out of 5 stars

The best part of being part of the coaching academy is meeting so many liked minded people, who are all on a similar journey. We get to learn from each other, and the incredible teachers and mentors t... See more

Company replied


Company details

  1. #37 of 124 best companies in Educational institution
  2. #30 of 96 best companies in Career and Education Provider
  3. #6 of 11 best companies in Life Coach

Written by the company

Established in 1999, The Coaching Academy is now the largest life coach training organisation of its kind in the world. We’re incredibly proud of the reputation we’ve developed since opening our doors. We started when coaching was a relatively new phenomenon and there weren’t any other UK based training organisations for coaches. Now we find ourselves at the forefront of coach training and chosen by more people who want to professionally train in the practical skills of coaching than any other organisation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,728)

258 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The thing about coaching is I’m on a…

The thing about coaching is I’m on a journey and I’m always learning. It’s inspiring and exciting encouraging and fun.

15 December 2025
The Coaching Academy logo

Reply from The Coaching Academy

Dear Kate, thank you for sharing this wonderful reflection. We are truly delighted to read about your journey. Coaching really is a continual learning journey, and it’s great to hear that you are finding it encouraging, exciting, and enjoyable. We wish you every success as you continue to grow and learn. Best wishes, TCA Team

Rated 5 out of 5 stars

I had reservations, but wow was I wrong!

I was fairly reserved when deciding to take training with the coaching academy. As I was self funding the price felt significant and I really worried I wouldn’t get value back. This couldn’t be farther from the truth. 2 month in and the course has been great. The resources are incredible. The structure is flexible and easy to fit around your life and the live training is phenomenal. I really struggle to figure out how this could be done better. My only take would be that my additional business coaching model does not look as feature packed as the foundation. But this is more on first glance so I could be wrong. Great experience so far, highly recommended

15 December 2025
The Coaching Academy logo

Reply from The Coaching Academy

Dear Ryan, thank you for taking the time to share such thoughtful feedback. We are really pleased to read that the course has exceeded your expectations and that you are finding the resources, flexibility, and live training so valuable. It’s wonderful to have you with us on your coaching journey, and we are delighted you’re finding it such a positive experience so far. Best wishes, TCA Team

Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with The Coaching Academy so far. The programme is exceptionally well organised, with clear structure and guidance at every step. The learning materials are high quality, practical, and easy to follow, and the live sessions add a lot of value—interactive, supportive, and genuinely motivating.

What I appreciate most is the balance: you can progress at your own pace, but you never feel alone thanks to the community. The group energy, shared learning, and encouragement make a big difference. Highly recommended for anyone who wants to train as a coach in a flexible but well-supported way

15 December 2025
The Coaching Academy logo

Reply from The Coaching Academy

Dear Toby, thank you for taking the time to write a review and share feedback. We are delighted to read that you’ve had such a positive experience and found the programme well structured, supportive, and motivating. It’s wonderful to know that the flexibility, community, and live learning have made a real difference for you. We truly appreciate your recommendation and look forward to supporting you as you continue your coaching journey! Best wishes, TCA Team

Rated 5 out of 5 stars

The speaker was amazing

The speaker was amazing

12 December 2025
The Coaching Academy logo

Reply from The Coaching Academy

Hello, thank you for your kind word and review. We look forward to welcoming you again soon. Best wishes, TCA Team

Rated 5 out of 5 stars

Great content, amazing facilitator

Great content, all of it relevant.
Amazing trainer - delivering the topics, and especially facilitating peer discussion and learning.
I recommend the course.

6 December 2025
The Coaching Academy logo

Reply from The Coaching Academy

Dear Ramiro, thank you for sharing your feedback! We are delighted to read that you found the content relevant and the training engaging. We really appreciate your recommendation and look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Great content

Great content, expertly delivered. Really inspiring and informative. My first module and I really enjoyed it.

5 December 2025
The Coaching Academy logo

Reply from The Coaching Academy

Dear Sarah, thank you for your review and feedback! We are happy to read that you found the content inspiring and informative, especially as your first module. It’s wonderful to know you enjoyed the experience, and we look forward to welcoming you again as you continue your learning journey! Best wishes, TCA Team

Rated 5 out of 5 stars

Loved the Group Coaching Mastery

Loved the Group Coaching Mastery day of training. Really useful for helping me to expand my coaching practice and giving me new avenues to progress down. The teaching was top tier as always from TCA.

17 November 2025
The Coaching Academy logo

Reply from The Coaching Academy

Dear Olafemi, thank you for taking the time to share your feedback! We are delighted to read that you enjoyed the Group Coaching Mastery training and found it useful for expanding your coaching practice. We look forward to welcoming you again in the future! Best wishes, TCA Team

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful

24 November 2025
The Coaching Academy logo

Reply from The Coaching Academy

Dear Lindsay, thank you for your review. We look forward to welcoming you again in future! Best wishes, TCA Team

Rated 5 out of 5 stars

I recently attended the Practicalities…

I recently attended the Practicalities of Corporate and Executive Coaching training, and it exceeded all expectations. Katy Manson, our speaker, was exceptional — a high-calibre professional with deep expertise and real-life insight into the coaching industry. She created a dynamic and engaging learning environment, blending her own corporate experience with clear market understanding, practical examples, and interactive activities that kept everyone actively participating, rotating, and contributing.

The Coaching Academy continues to impress me with the quality of their programmes. They consistently bring in top-level speakers who deliver valuable, relevant learning. Their materials are thoughtfully designed and inclusive, with adaptations that support different neurodiversity needs.

An excellent training experience from start to finish. Highly recommended.

21 November 2025
The Coaching Academy logo

Reply from The Coaching Academy

Dear Ines, thank you for taking the time to share your feedback.
We are happy to read that the training exceeded your expectations and that Katy’s expertise, insight, and delivery made such a positive impact. It's wonderful to know that the materials and approach support your learning and that the overall experience was excellent. Thank you for your kind recommendation - it is much appreciated! We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

It gave me practical information and…

It gave me practical information and tools to be able to move forward in regards to practice coaching after the diploma

24 November 2025
The Coaching Academy logo

Reply from The Coaching Academy

Hello, thank you for taking the time to write a review. We are delighted to read that the training provided practical information and tools to support you as you move forward with practice coaching after your diploma. We wish you every success on your continued journey and look forward to welcoming you again soon! Best wishes, TCA Team

Rated 2 out of 5 stars

Least impactful workshop so far

I found the content of this workshop a little too anecdotal and terminology was unclear or arbitrary at times. This was definitely the least impactful of the workshops I’ve attended. Others have been much better and learnings much more useful.

24 November 2025
The Coaching Academy logo

Reply from The Coaching Academy

Dear Cathy, thank you for taking the time to share your feedback. We are sorry to read that this workshop felt less impactful for you compared with others. Student feedback is invaluable in helping us continually improve our training, and we appreciate you sharing your thoughts with us. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

A well structured and prepared CPD

A well structured and prepared CPD.
Manisha was supportive and helpful with useful tools and guidance.
Thank you

17 November 2025
The Coaching Academy logo

Reply from The Coaching Academy

Hello, thank you for your review and feedback! We are pleased to read that you found the training well structured and helpful, and that Manisha’s support added value to your learning. We look forward to welcoming you to another session soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Group Coaching

I was glad I did sign up for this workshop! Very well run, great insights and tips for organizing group coaching! TCA team is amazing.

17 November 2025
The Coaching Academy logo

Reply from The Coaching Academy

Dear Alessandra, thank you for taking the time to share your lovely feedback! We are delighted to read that you enjoyed the training and found the insights useful. Thank you for your kind words about the team - truly appreciated! We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Informative, helpful and genuinely exciting

The training was so good at breaking down the components of group coaching as well as generating a plethora of resources to get us going. A very big thank you.

17 November 2025
The Coaching Academy logo

Reply from The Coaching Academy

Dear Gemma, thank you for taking the time to write a review and offer feedback. We are happy to read you found the training so useful and look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Great institute

Great institute. Provides best possible help to their students

4 April 2025
The Coaching Academy logo

Reply from The Coaching Academy

Dear Ershad, thank you for your kind words and review! We look forward to continuing to support you on your journey to qualifying as a professional coach! Best wishes, TCA Team

Rated 5 out of 5 stars

TCA Excellent course

Excellent course . Highly recommend. Webinars and Accelerator course are of the highest order. Feedback from practical assessments were constructive and timely.Amount of resources on the portal are very useful, relevant and easy to navigate. Group and one 2 one session were very helpful and supportive, keeping you in track and motivated to complete on time. Thoroughly enjoyed this indepth and we'll designed coaching course which fully prepares you for the road to a new career

18 November 2025
The Coaching Academy logo

Reply from The Coaching Academy

Hello, thank you for sharing your wonderful feedback! We are delighted to read how much you enjoyed the course and that you found the training so valuable. Thank you for kind words and recommendation! We wish you every success as you continue on this exciting path! Best wishes, TCA Team

Rated 4 out of 5 stars

DISC certification course

Joining instructions and supporting materials were great for the course. Well facilitated, particularly for online training. Level 1 provides enough detail for immediate application. I really enjoyed the breakout discussions with other participants.

17 November 2025
The Coaching Academy logo

Reply from The Coaching Academy

Dear Gemma, thank you for your review and feedback! We are delighted to read that you found the DISC certification course well-supported, practical, and engaging. It’s great to know the breakout discussions added value to your experience. We appreciate you taking the time to share your thoughts! Best wishes, TCA Team

Rated 4 out of 5 stars

The Group Coaching CPD was very well…

The Group Coaching CPD was very well structured and informative. The multiple breakout rooms was great practice and it was an overall well formed demonstration of a group coaching.

17 November 2025
The Coaching Academy logo

Reply from The Coaching Academy

Dear Sally, thank you for your review and feedback! We are delighted to know you found the training well-structured and informative, and that the breakout rooms provided valuable practice. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Spot on andExcellent

Excellent training

10 November 2025
The Coaching Academy logo

Reply from The Coaching Academy

Dear Carolyne, thank you for your kind words and feedback! We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars
The Coaching Academy logo

Reply from The Coaching Academy

Dear Joan, thank you for taking the time to share your experience. We are happy to read that your journey with us has been a rewarding one, even if it took longer than expected. It’s wonderful to know that the ongoing support you received made a positive difference along the way. Congratulations on your perseverance and commitment! We are delighted to have been part of your development and look forward to hearing of your future successes! Best wishes, TCA Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look