I was just about to put an order in for some wine making supplies as this is the time of the year for wine making. Firstly their website does not pick up on key words. When I finally found what I w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order on 26 Dec (bank holiday) 27 Dec (bank holiday) 29 Dec email saying delivery today between 1 & 2 pm 29 Dec delivered (20 mins late). Golly, I've had some issues with deliveries this Ch... See more
Company replied
After browsing the many homebrew shops online this one has got to be the best one there is. The selection of products available is astounding and even if an item is out of stock it seems to get repl... See more
Until recently I'd had great service from these guys. Sadly, I won't be using them again. Their delivery agent failed to follow my 'leave in a safe place' instructions, instead leaving the rather expe... See more
Company replied
Company details
Written by the company
Home Brew is what we do, we have all your home brewing supplies, we have homebrew kits and brewing equipment here at the homebrew shop
Contact info
Unit 3 Hawley Lane Business Park, 108 Hawley Lane , GU14 8JE, Farnborough, United Kingdom
- 01252 338045
- sales@the-home-brew-shop.co.uk
- www.the-home-brew-shop.co.uk
2.4
Poor
90 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best "biy" store around.
Good selection on offer but unfortunately one of my choices is not on the online shop so I have to ring the to place my order, but blink and it has arrived. Exceptionally well packed and in record time!
24 February 2011
Unprompted review
Reply from The Home Brew Shop
Thanks,
Sorry to hear that, please let us know what is missing from the site and we will add it for next time you order, with around 1900 lines we do miss one or two
Adrian
Fast and efficient service
Competent prices, never been let down on items ordered!
24 February 2011
Unprompted review
Goods arrived fine
The airlocks and grommets arrived fine, although
took three weeks due to royal mail new system/snow.?
Seems like a reliable company I would use again.
24 February 2011
Unprompted review
Great, speedy service.
Ordered a Christmas present and it arrived in good time and was exactly what I wanted.
21 February 2011
Unprompted review
I am very satisfied with the company.
I am stisfied with both the service and response time. The range of products is good and the prices are competitive. It takes a short time from ordering until I receive the goods. I'm going to continue shopping at the company.
21 February 2011
Unprompted review
Spot on!
I visited shortly after receiving my order and thanked the staff personally whilst taking away a lot of useful advice. Definitely on my "Favourites Bar"
21 February 2011
Unprompted review
Excellent in every way
Excellent product, service and communication. They uprate their suppliers as necessary. Buy with confidence from this shop.
21 February 2011
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.