I am a returning client of Paul's and yet again he has provided a superb service from start to finish. He secured a mortgage offer for me within two days - this is your guy if you're looking for excel... See more
Company replied
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Paul is great! As a first-time buyer, he was extremely patient with me and talked me through every step. He’s reliable and made me feel like no question was stupid. I would highly recommend Paul to an... See more
Company replied
I was referred to Tracy Kavanagh from Paul McLean regarding release of equity from a house situated next to a commercial property. Tracy was extremely knowledgable, friendly and gave some very sound a... See more
Company replied
I will rate them excellent due to the great service I obtained from one of the service team leader who use to work in Gloucester. Securing a mortgage offer through him was a walk over. All the servic... See more
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Company details
- #5 of 85 best companies in Mortgage broker
- #2 of 96 best companies in Finance broker
- #2 of 50 best companies in Financial advisor
- #2 of 45 best companies in Home Insurance Agency
- #2 of 171 best companies in Insurance broker
- #3 of 51 best companies in Life Insurance Agency
Written by the company
At The Mortgage Store, we understand that securing a mortgage is one of the most significant financial decisions you’ll ever make. That's why we are dedicated to making the process smooth, easy, and incredibly quick. Our expert team is here to guide you every step of the way, ensuring that you can focus on what truly matters—transforming your new house into a cherished home. With thousands of different mortgage schemes available across the UK, each tailored to meet diverse circumstances and financial situations, navigating through the options can often feel overwhelming. Whether you’re a first-time buyer, looking to remortgage, or seeking to invest in property, we are here to simplify the experience for you. We take the time to understand your unique needs and circumstances, allowing us to provide personalised advice and recommendations that fit your goals. Our commitment to providing exceptional, 5-star service sets us apart in the industry. We pride ourselves on our ability to match clients with the perfect mortgage deals, saving you valuable time and effort. Let us handle the complexities of mortgage sourcing and negotiations, so you can enjoy the excitement of moving into your new home. Choose The Mortgage Store for professional guidance that prioritises your financial well-being. Together, we’ll turn your homeownership dreams into reality.
Contact info
Harley House, 29 Cambray Place, GL50 1JN, Cheltenham, United Kingdom
- 0117 9059985
4.4
Excellent
13 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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I am a returning client of Paul's and…
I am a returning client of Paul's and yet again he has provided a superb service from start to finish. He secured a mortgage offer for me within two days - this is your guy if you're looking for excellent customer service and great advice.
14 February 2025
Unprompted review
Reply from The Mortgage Store - Cheltenham & Gloucestershire
Thank you, Sophie! We're delighted to hear that Paul provided superb service once again and secured a mortgage offer for you within two days. Your continued trust and recommendation mean a lot to us. If you need any further assistance, please don't hesitate to reach out. - The Mortgage Store Team
The best service!
Paul is great! As a first-time buyer, he was extremely patient with me and talked me through every step. He’s reliable and made me feel like no question was stupid. I would highly recommend Paul to anyone looking to find the best mortgage!
11 December 2024
Reply from The Mortgage Store - Cheltenham & Gloucestershire
Thank you so much, Rachel! We're delighted to hear that Paul provided such patient and reliable support throughout your first-time buying experience. Making you feel comfortable and informed is always our goal, and it's great to know Paul delivered that for you. Your recommendation means the world to us—thank you for sharing! - The Mortgage Store Team
Paul McLean - review from Micha :)
Huge thank you to Paul McLean, im a first time buyer and he’s made the process so much easier than I thought it would be, he’s always on hand to answer any questions I have. Any stress I have had he has been there and I can’t fault him 😊
7 March 2022
Unprompted review
Reply from The Mortgage Store - Cheltenham & Gloucestershire
Thank you so much for your kind words! We work hard to meet our clients expectations. We were very pleased to hear your comments. Thank you again for sharing your review with us. - The Mortgage Store Team
Really helpful
Really helpful, efficient and sincere. I am happy with their service and especially Jake Marshall who was our mortgage advisor. Jake was proactive and gave us the right advice to secure the best rate in the market. Highly recommend him.
Many thanks
Ankur
22 February 2022
Unprompted review
Reply from The Mortgage Store - Cheltenham & Gloucestershire
Thank you so much for your kind words! We work hard to meet our clients expectations. We were very pleased to hear your comments. Thank you again for sharing your review with us. - The Mortgage Store Team
Tracy Kavanagh helped me!
I was referred to Tracy Kavanagh from Paul McLean regarding release of equity from a house situated next to a commercial property. Tracy was extremely knowledgable, friendly and gave some very sound advice on the matter. Excellent prompt service throughout. I would definitely recommend using the mortgage store to anyone as they are a great bunch of people who really know their stuff. Many thanks to you Tracy.
23 October 2021
Unprompted review
Reply from The Mortgage Store - Cheltenham & Gloucestershire
Peter, thank you for the kind words. The team will appreciate your feedback. Once again many thanks and best wishes. - The Mortgage Store Team
I was very happy with the process
I was very happy with the process, Dan at the mortgage store kept me updated the entire way and was always happy to answer any questions.
17 June 2021
Reply from The Mortgage Store - Cheltenham & Gloucestershire
Many thanks for the feedback Amy, it's appreciated very much! We are so pleased that you had such a positive experience. Once again many thanks and best wishes. - The Mortgage Store Team
Excellent customer service
I will rate them excellent due to the great service I obtained from one of the service team leader who use to work in Gloucester. Securing a mortgage offer through him was a walk over. All the services he supported me with from start to completion ticked all the boxes just as his words go.
Because of him I will continue to utilise the mortgage Bristol store even though I live in Gloucester. Thanks so much P
28 May 2021
Reply from The Mortgage Store - Cheltenham & Gloucestershire
Thank you so much for your kind words! We work hard to meet our clients expectations. We were very pleased to hear your comments. Thank you again for sharing your review with us. - The Mortgage Store Team
Cannot Recommend Enough
Paul McLean was recommended to me by a friend when purchasing my house and it was definitely one of the better decisions I have made!
Paul was professional, supportive and always available to offer sound and caring advice.
The extra support and services made this stressful period of my life much more manageable and I am very grateful.
I would recommend Paul to anyone!
10 May 2021
Unprompted review
Reply from The Mortgage Store - Cheltenham & Gloucestershire
What a lovely review of Paul, thank you so much for taking the time to do this. Thank you so much for this great 5-star review. - The Mortgage Store Team
Highly recommended
Highly recommended, professional and costumer care level is high. Their service couldn’t be any better.
Many thanks
16 April 2021
Reply from The Mortgage Store - Cheltenham & Gloucestershire
What a lovely review of Paul, thank you so much for taking the time to do this. Thank you so much for this great 5-star review. - The Mortgage Store Team
Great saving with comprehensive cover!
Paul was super friendly, understanding and patient, especially with the plenty of questions I had. Quoted and policy in force within a couple of days. I will be coming back when my other insurances and mortgage are due! Thank you so much Paul!
13 April 2021
Reply from The Mortgage Store - Cheltenham & Gloucestershire
Many thanks for the review Dan, we're very glad you found the service great. We will pass your comments onto Paul, thank you for using us, we look forward to working with you again in the future. - The Mortgage Store Team
Paul McLean has been my mortgage…
Paul McLean has been my mortgage advisor for many years. Excellent communication, great advice and smooth implementation. My whole experience with Paul has been was absolutely flawless over the years and I will certainly be going back to him for advice in the future.
9 April 2021
Reply from The Mortgage Store - Cheltenham & Gloucestershire
Thank you so much for taking the time to write us a 5 star review. We are very pleased that you felt your experience was worthy of this and we hope to be here to help you in the future for any mortgage related queries. - The Mortgage Store Team
The Mortgage Store-Bristol
Huge thank you to Paul McLean,
Great support throughout the process.
He did not only meet but by far exceeded our expectations. Excellent communication, a very good mortgage deal, Our whole experience with Paul McLean was absolutely flawless and we will certainly be going back to him for future needs and we highly recommend to all.
9 April 2021
Reply from The Mortgage Store - Cheltenham & Gloucestershire
Many thanks for the review Kailash, we're very glad you found the service great. We will pass your comments onto Paul , Thank you for using us, we look forward to working with you again in the future. - The Mortgage Store Team
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