The Mortgage Store - Salford Quays Reviews 11

TrustScore 4.5 out of 5

4.4

MediaCity, M.01 Tomorrow Building, M50 2AB Salford, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My partner and I have have been working with Shadi since two of my colleagues recommended him separately, and he has been an absolute god send. We're both first time buyers so had a million and one q... See more

Company replied

Rated 5 out of 5 stars

Moving house is incredibly stressful and having Shadi on our side helping us not only through securing a mortgage but the entire process was a game changer. Shadi goes above and beyond to help his cli... See more

Company replied

Rated 5 out of 5 stars

Shadi is amazing at what he does! Secured us a great deal and nothing is ever too much trouble for him. Even when I messaged him at 10pm at night when something popped into my head and said feel free... See more

Company replied

Rated 5 out of 5 stars

Shadi guided us through the process with absolute patience and kindness. No question was too silly, and he explained everything to us. He made a quite stressful process (selling and buying a house), t... See more

Company replied


Company details

  1. #5 of 85 best companies in Mortgage broker
  2. #2 of 96 best companies in Finance broker
  3. #2 of 50 best companies in Financial advisor
  4. #2 of 45 best companies in Home Insurance Agency
  5. #2 of 171 best companies in Insurance broker
  6. #3 of 51 best companies in Life Insurance Agency

Written by the company

At The Mortgage Store, we understand that securing a mortgage is one of the most significant financial decisions you’ll ever make. That's why we are dedicated to making the process smooth, easy, and incredibly quick. Our expert team is here to guide you every step of the way, ensuring that you can focus on what truly matters—transforming your new house into a cherished home. With thousands of different mortgage schemes available across the UK, each tailored to meet diverse circumstances and financial situations, navigating through the options can often feel overwhelming. Whether you’re a first-time buyer, looking to remortgage, or seeking to invest in property, we are here to simplify the experience for you. We take the time to understand your unique needs and circumstances, allowing us to provide personalised advice and recommendations that fit your goals. Our commitment to providing exceptional, 5-star service sets us apart in the industry. We pride ourselves on our ability to match clients with the perfect mortgage deals, saving you valuable time and effort. Let us handle the complexities of mortgage sourcing and negotiations, so you can enjoy the excitement of moving into your new home. Choose The Mortgage Store for professional guidance that prioritises your financial well-being. Together, we’ll turn your homeownership dreams into reality.


Contact info

  • MediaCity, M.01 Tomorrow Building, M50 2AB, Salford, England, United Kingdom

  • 07388 609951

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

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Rated 5 out of 5 stars

11/10 service!

My partner and I have have been working with Shadi since two of my colleagues recommended him separately, and he has been an absolute god send. We're both first time buyers so had a million and one questions throughout the process and Shadi has honestly been the most approachable, knowledgable and efficient mortgage advisor we could have wished for!
He has been with us every step of the way, even when we had viewings on a weekend he was more than happy to jump on a call and talk us through our options, never ever leaving us hanging or feeling like we didn't know what our next steps would be. He has also been super helpful in communicating between us, our estate agent and our solicitor. I'd recommend him in a heartbeat, and will no doubt use him for anything else mortgage related in the future.

31 March 2026
Unprompted review
The Mortgage Store - Salford Quays logo

Reply from The Mortgage Store - Salford Quays

Lisa, thank you so much for sharing such a thoughtful and heartfelt review — it truly means a great deal to us.

We’re absolutely delighted to hear how positive your first‑time buyer journey has been with Shadi. Navigating the process for the first time naturally comes with a million questions, and it’s wonderful to know that his approachable, knowledgeable, and efficient support made everything so much easier and clearer for both of you.

It’s fantastic to hear how committed he was — joining weekend calls during viewings, guiding you through every option, and making sure you always knew your next steps. That level of dedication is exactly what we strive to deliver, and it’s amazing to know he was able to reassure and support you throughout. His help in communicating with your estate agent and solicitor can make such a difference, and we’re so glad that proved valuable too.

Your recommendation means the world to us, and we’re truly grateful for your trust. Thank you again for your kind words — we’ll always be here whenever you need support in the future. – The Mortgage Store Team

Rated 5 out of 5 stars

We recently worOutstanding Support and Expertise from Shadi Throughout Our Mortgage Processked with Shadi as our…

We recently worked with Shadi as our mortgage advisor and couldn't be happier with the service we received. From start to finish, Shadi was incredibly involved in every step of the process, ensuring we understood all our options and felt supported throughout.

What really impressed us was how quickly Shadi responded to our questions - no matter how many queries we had, he always got back to us promptly with clear and helpful answers. His dedication and attention to detail made a real difference.

1 November 2025
Unprompted review
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Reply from The Mortgage Store - Salford Quays

Thank you so much, Ivaylo! We’re thrilled to hear about your positive experience with Shadi — he truly goes above and beyond to make sure everything runs smoothly and clients feel fully supported throughout the process. We’ll be sure to share your kind words with him! – The Mortgage Store Team

Rated 5 out of 5 stars

Shadi is amazing!

Shadi is amazing at what he does! Secured us a great deal and nothing is ever too much trouble for him. Even when I messaged him at 10pm at night when something popped into my head and said feel free to respond tomorrow, he still responded straight away! He also doesn’t put any pressure on you like some mortgage advisors do. Highly recommend him to help you find a great mortgage deal! Thanks for everything - Steph and Jonny.

29 October 2025
Unprompted review
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Reply from The Mortgage Store - Salford Quays

Thank you, Steph and Jonny! We’re so glad to hear how happy you were with Shadi’s support — he really does go above and beyond for his clients! It’s great to know he made the process smooth and pressure-free while securing you a great deal. – The Mortgage Store Team

Rated 5 out of 5 stars

Moving house is incredibly stressful…

Moving house is incredibly stressful and having Shadi on our side helping us not only through securing a mortgage but the entire process was a game changer. Shadi goes above and beyond to help his clients and we are so grateful that we had his support. He is professional, approachable and I will definitely be using him again. I’ve recommended him to all of my friends and family. All of them have been equally impressed with his service.

25 October 2025
Unprompted review
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Reply from The Mortgage Store - Salford Quays

Thank you so much, Megan! We’re thrilled to hear that Shadi made such a difference in your home-moving journey. His dedication and care for clients really do shine through, and it’s wonderful to know he helped make the process smoother for you. We truly appreciate your kind words and recommendations — it means a lot to the whole team. – The Mortgage Store Team

Rated 5 out of 5 stars

Excellent Service

I highly recommend The Mortgage Store. Shadi was fantastic with our account - he kept us up to date at every stage, and was always on hand to answer any questions we had. The service was absolutely seemless and made the process of re-mortgaging stress-free. We would use them again.

3 June 2024
Unprompted review
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Reply from The Mortgage Store - Salford Quays

Thank you Suzanne for your glowing recommendation and for highlighting Shadi’s exceptional service. We’re overjoyed to know that his dedication to keeping you informed and his readiness to assist made your remortgaging process seamless and stress-free. Your satisfaction is our top priority, and we’re here to ensure that every experience is as smooth as yours was. We eagerly await the opportunity to serve you again. - The Mortgage Store Team

Rated 5 out of 5 stars

Shadi's assistance in securing a…

Shadi's assistance in securing a mortgage recently has been absolutely outstanding. He consistently engaged with us throughout the buying process and frequently reached out to our lender, to ensure we secured the best possible mortgage rate for our purchase. We had many questions when purchasing our property but every time we approached Shadi he was friendly, prompt and knowledgeable. We will 100% be approaching him again when re-mortgage in a few years time.

28 February 2024
Unprompted review
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Reply from The Mortgage Store - Salford Quays

Thank you Oliver! It's wonderful to hear about your positive experience with Shadi! We're thrilled that he was able to provide you with outstanding assistance in securing your mortgage. We strive to ensure that our clients receive the best possible service, and it's great to know that Shadi's engagement, promptness, and expertise made such a difference for you. - The Mortgage Store Team

Rated 5 out of 5 stars

I needed specialist assistance as a…

I needed specialist assistance as a contractor. Shadi was really efficient, knowledgeable of the market and able to assist in a speedy manner

19 December 2023
Unprompted review
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Reply from The Mortgage Store - Salford Quays

Thank you Dave for sharing your experience! We're pleased to hear that Shadi provided you with specialist assistance as a contractor. It's fantastic that he demonstrated efficiency, market knowledge, and a speedy approach to meet your needs. - The Mortgage Store Team

Rated 5 out of 5 stars

I have previously worked with Shadi who…

I have previously worked with Shadi who was amazing throughout the whole process. He was really helpful, happy to answer all questions and made me feel really at ease. I will definitely be using him again in future!

24 May 2023
Unprompted review
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Reply from The Mortgage Store - Salford Quays

What a delightful review Laura! Thank you so much for taking the time to leave Shadi a review, he really appreciates it! We look forward to helping you again in the future! - The Mortgage Store Team

Rated 5 out of 5 stars

Shadi took away the stress of remortgaging!

Shadi has been exceptional from start to finish on our complex mortgage situation simultaneously helping us buy our new home whilst remortgaging our old home to a buy to let.

He clearly explained the process, provided regular updates and even successfully challenged the banks when they were asking for more information than they needed, making our lives easier!

All in all, Shadi’s excellent customer service skills and ability to get the job done means I won’t be thinking twice when I need to remortgage in the future! He takes away all the hassle so i dont have to deal with it and for that, he’s worth every penny!

Thank you

22 May 2023
Unprompted review
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Reply from The Mortgage Store - Salford Quays

Thank you for taking the time to leave Shadi a review! We have passed this on to him and he is delighted. We look forward to helping you again in the future! - The Mortgage Store Team

Rated 5 out of 5 stars

No Difficulty, No Problems

Nothing at all was too much trouble. Shadi is a true professional in every sense of the word. Helped me out when nobody else seemed able and got me a fantastic deal.

When I need advice, this man is the one I go to. When you need advice, this man is the one I recommend.

31 May 2022
Unprompted review
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Reply from The Mortgage Store - Salford Quays

What a delightful review Anthony! Thank you so much for taking the time to leave Shadi a review, he really appreciates it! We look forward to helping you again in the future! - The Mortgage Store Team

Rated 5 out of 5 stars

Shadi guided us through the process…

Shadi guided us through the process with absolute patience and kindness. No question was too silly, and he explained everything to us. He made a quite stressful process (selling and buying a house), that little bit easier. Knowing the mortgage stuff was in his hands. Could not recommend higher.

1 September 2022
Unprompted review
The Mortgage Store - Salford Quays logo

Reply from The Mortgage Store - Salford Quays

Thank you so much Matt for taking the time to leave Shadi a review! He really appreciates it. We look forward to helping you again in the future! - The Mortgage Store Team

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