I’ve made several orders over the past two years and never had a problem. When calling to ask about back order items, the chap on the phone was really friendly and helpful, the expectations were clear... See more
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The #1 Miniatures Shop as rated on Trustpilot! **Independent friendly local gaming store!** **Great discount on products!** **FREE shipping available!** **Tracked UK delivery as standard!** **Same day dispatch on in-stock orders! (placed before cut-off)** **Live stock levels and stock allocated to your orders for peace of mind!** **Excellent customer service by phone, email or in person!** **Honest advice when you have a decision to make!** **Thousands of products stocked from the best manufacturers!** **No quibble refund/return policy**
Contact info
35 Walker Street, S3 8GZ, Sheffield, United Kingdom
- 01142752172
- custserv@the-outpost.co.uk
- www.the-outpost.co.uk
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As always a fantastic service
As always a fantastic service from the team at The Outpost, kept informed all along the way on expected delivery and everything arrived on time.
Thank you!
Great products and great service
Nice personal touches!
Had never heard of The Outpost before (I'm a southerner) but they had exactly what I was after in stock. Made my first order for a Xmas gift for a relative. Next day (or so) I had a personal email from the team thanking me for the purchase and providing me with the tracking info, this was a very nice personal touch. Parcel arrived bang on time (if not early!) and was incredibly well packed and with some extra little goodies inside. I would 100% consider ordering my hobby bits from The Outpost after such a great experience. Thank you so much
Some of my order was out stock
Some of my order was out stock, Sasha kept me updated frequently so I knew what was happened. The whole experience was brilliant thanks very much.
Would Recommend
Ordering was easy, communication excellent and delivered in good time.
Awesome service and great prices
Awesome service and great prices, always available for help and support
Great as always
Great as always. Excellent communication with regards to order updates and delivery details.
Adam
Just how shopping should be!
Website is easy to navigate with a great range of products. Regular communications were sent about the status of the order and it arrived safely and well packed.
You are spoilt for choice
You are spoilt for choice at The Outpost.
Great selection and great customer service. It was really easy to navigate the website and place an order. Once my item was dispatched I received a dispatch email and an email from the Customer Service Team which I thought was a really nice touch. Also a very quick delivery time. We can't wait to make the journey to visit the shop and see the gaming area. Shout out to their Instagram because without it I would have missed out on good deals and good customer service.
Fantastic Product Selection
There was a product I ordered that was actually out of stock and they reached out very quickly and resolved the issue. The website has a very large selection and I am overall very happy. My only gripe is not using Royal Mail for delivery as DPD are awful.
Great service quick delivery.
Great service quick delivery.
Fantasic customer service
Have used this a few times now and…
Have used this a few times now and honestly can't fault the service, delivery and updates.
Keep up the great work
Great all around
Recently used the Reload! service. Was easy to understand and they gave me a fair price and paid promptly. I had some issues with royal mail getting my parcel to them and they were patient and helpful the whole way through the process. 5/5
Could not have been better
Could not have been better. Incredible helpful, lovely people who I'll be using a lot more going forward. Excellent service.
Quick delivery and exactly as described
My order was delivered quickly and as described. I'm always happy when I've ordered from them as my orders always get delivered as quickly as possible.
Wonderful Friendly Local Gaming Store
Wonderful Friendly Local Gaming Store - great communications - told me when things were due to be shipped and arrived quickly and when they said it would.
Order arrived very quickly and…
Order arrived very quickly and packaging was very secure.
Never had a problem - recommend!
I’ve made several orders over the past two years and never had a problem. When calling to ask about back order items, the chap on the phone was really friendly and helpful, the expectations were clearly laid out. Packaging of items is also great, foam peanuts to protect items and paints are bagged, just incase.
Excellent customer service
Excellent customer service. Contacted me with the royal mail link to track my delivery when confirming dispatch
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