Arrived on time, I unfortunately ordered wrong size but no problem for company offered me a replacement, sending back made easy via RM pick up. Devastated that didn't have size I needed (shows how po... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love The Adorable Pooch Co! The quality is always amazing and the products are a piece of art! Kayla hand draws it all herself! The customer service is always great and it's my favourite harness com... See more
Company replied
Delivery was very quick, the items were all beautifully wrapped in the box . The harnesses are great we love the fit on both our dachshund and a cocker spaniel, they are soft and comfortable, the coll... See more
Company replied
The quality of the products is simply devine, the customer service is second ro none, they treat you like royalty and the delivery is SO fast I can't collect it faster and I live near the store. Abso... See more
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Company details
- #40 of 257 best companies in Pet shop
Written by the company
Stylish, classy and comfortable premium dog walking accessories for all dogs. Harnesses, collars, leads and much more! Designed in the UK.
Contact info
Unit A3, Southgate, BA11 2RY, Frome, United Kingdom
- info@adorablepoochco.com
- www.theadorablepoochcompany.co.uk
4.9
Excellent
338 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Pawfect clothes for hoomans!
Pawfect human apparel that washes well and is made of good fabric. Love all the boops and sausage dogs!
24 July 2023
Reply from The aDoraBle Pooch Company
Hi Amy, thank you for writing us such a lovely review. We are so pleased to hear you are pleased with the sustainability of our products and the overall quality. Thanks, Team AP.
Lovely harness thank you
24 July 2023
Reply from The aDoraBle Pooch Company
Hi Amanda, thank you for your lovely review, we are glad you are happy with the harness! Thanks, Team AP.
Beautifully designed harnesses
The harness I order for my dog looks beautiful and it’s well designed (the handle, the two lead clips). Most importantly though, it’s comfortable for my dog as it’s well padded and completely adjustable (around the chest and neck). Hopefully it lasts a long time and washes well too! Would definitely purchase from the aDoraBle Pooch Co again.
23 July 2023
Reply from The aDoraBle Pooch Company
Hi Beth, thank you for your lovely review. We are so pleased to hear you are satisfied with the structure and form of our products. Thanks again, Team AP.
Beautiful products.
I have three harnesses as well as collars and a dog blanket, bag and a picnic blanket. I couldn't be happier. Beautiful products, fantastic range and quality. All coming with amazing customer service 👏. Wonderful company, well done.
23 July 2023
Reply from The aDoraBle Pooch Company
Hi Clare, thank you for your lovely review, we are glad you are happy with the products! Thanks, Team AP.
Reply from The aDoraBle Pooch Company
Hi Sue, thank you so much for taking the time to review your experience with us. We really appreciate you letting us know. Thanks again, Team AP.
Harness is beautiful
Harness is beautiful on my wee Jack Russell, it has lovely Autumnal colours, setting her up for Autumn. Will be shopping again
23 July 2023
Reply from The aDoraBle Pooch Company
Hi Leah, thank you for your lovely review, we are glad you are happy with your autumnal products! Thanks, Team AP.
Great quality
Everything I received was great! Amazing quality and really affordable, and I came really quickly too!
I do wish the XS collars and harnesses were a little bit smaller though- bought the smallest option for my Dachshund puppy and they’re still huge on him (my fault- I measured him, saw it would be too big and ordered anyway!)! I’m sure he will grow into them though, and plenty of room for him to do so!
23 July 2023
Reply from The aDoraBle Pooch Company
Hi Amy, thank you for your lovely review, we are glad you are happy with the products! Thanks, Team AP.
Amazing!
I have ordered from adorable pooch many times now, every time I order the products are amazing with exceptional quality for my dogs, the customer service is first class and i have recently just ordered some human apparel and the quality is brilliant. When ordering from AP i feel like a valued customer and that Brad and Kayla will do anything to help. Most small businesses will do what they can but these guys go beyond!
25 July 2023
Unprompted review
Reply from The aDoraBle Pooch Company
Hi Jessica, thank you for your lovely review. We value our returning customers so much. Thank you for being so loyal to us. Thanks, Team AP.
What a credit to small businesses this is
What a credit to small businesses this business is. I ordered from them for the first time a couple of sale items and a collar. On delivery in the beautifully packaged box was two items the third was sadly missing. I emailed immediately with a photo and got a response straight away which is unheard if these days. The treat bag I had ordered was no longer in stock but they will send a replacement at no extra cost so although I haven’t received it yet if it’s as lovely as the other two items I will be pleased.
The little poo bag holder was so well made. The collar is one of the nicest I have had beautiful print just right for my fox terrier on her holiday. I will be back as they have a new collection out in early August and my puppy needs a holiday collar. Thank you for the fantastic service
14 July 2023
Unprompted review
Reply from The aDoraBle Pooch Company
Hello, this review has made our day. Thank you so much for taking the time to write this, it means so much. We are so happy to hear you are happy with the experience from start to finish. Thank you again, Team AP.
Fantastic harness, collar & seat belt clip!
So easy to order, great delivery! I order a dachshund print harness and seat belt clip and got a free collar to with the offer they had on! The harness is perfect, adjustable points to get a good fit. This I struggle with owning a dachshund, but this fits great! Good quality, easy to wash … just love it! The seat belt clip is great too, slightly longer than the one we have at present so will be better when Teddy🐶 is in his Travelling Pooch car seat. Love the collar too! Delighted with purchases … thank you so much The Adorable pooch co! 💙🐶xxx
19 July 2023
Unprompted review
Reply from The aDoraBle Pooch Company
Hi Angie, thank you for your lovely review, we are glad you are happy with the overall experience and quality of products! Thanks, Team AP.
Very quick delivery
Very quick delivery, packaged with care and the products I order are really good quality and the colours are nice.
6 July 2023
Unprompted review
Reply from The aDoraBle Pooch Company
Hi, thank you for your lovely review, we are glad you are happy with the delivery speed and quality of products! Thanks, Team AP.
Great products and really helpful
27 June 2023
Reply from The aDoraBle Pooch Company
Hi, thank you for your lovely review, we are glad you are happy with the products! Thanks, Team AP.
Absolutely adorable harness
Absolutely adorable harness, my dog loves it, it’s so comfortable I can tell by how my dog reacts when he wears it, he always trying to get off other harness but not this one.
6 July 2023
Unprompted review
Reply from The aDoraBle Pooch Company
Hello, thank you for your lovely review. We really love hearing how much our customers love the products and how well it sits on your pooch. Thanks, Team AP.
Reply from The aDoraBle Pooch Company
Hello Sophie, thank you for your review. We are so pleased to hear you love the quality of our products. Thanks, Team AP.
Lovely quality items and beautiful…
Lovely quality items and beautiful packaging.
Swift delivery 👍
26 June 2023
Reply from The aDoraBle Pooch Company
Hi Hayley, thank you for your lovely review, we are glad you are happy with the products! Thanks, Team AP.
Fantastic company, 100% recommend
Fantastic company. The items are so well made and the customer service is fantastic. I accidently bought the wrong size and contacted the online support, they bent over backwards to help me get the correct size. They were so helpful and friendly. I now understand why they were so highly recommended on the chihuahua group I am on. A++++
7 June 2023
Unprompted review
Reply from The aDoraBle Pooch Company
Hello, thank you for your review. We are so pleased to hear you are satisfied with the customer care you recieved and loved your products from us. Thanks again, Team AP.
Amazing product !!!
29 May 2023
Reply from The aDoraBle Pooch Company
Hi Raii, thank you for your lovely review, we are glad you are happy with the product! Thanks, Team AP.
So helpful
So helpful, kind, understand and reassuring! Couldn’t have wished for a more helpful response to my enquiry. Huge thanks to Brad for being so on it with my replacement harness. My puppy, Nelly, looks great in her English Rose harness and collar ❤️
25 May 2023
Reply from The aDoraBle Pooch Company
Hi Beth, thank you for your lovely review, customer care is so important to us and we are so glad you felt you were listened to quickly and effeciently. It makes us happy to know you are happy with the products also! Thanks, Team AP.
Reply from The aDoraBle Pooch Company
Hi Michelle, thank you for your review. We are so pleased to hear you have had a positive experience with us. Thanks, Team AP.
Gorge harnesses
Absolutely gorgeous harnesses and amazing quality, will definitely be ordering again, thank you!
23 May 2023
Reply from The aDoraBle Pooch Company
Hi Niamh, thank you for your lovely review, we are glad you are happy with the harness! Thanks, Team AP.
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