The Airgun Centre Reviews 

389
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, welcoming, and highly knowledgeable staff for providing patient guidance, expert advice, and exceptional support during all purchases. Buyers note that staff members take ample time to answer every question thoroughly without ever rushing anyone. Consumers also highlight the outstanding quality of the air rifles, highly efficient delivery services, and the incredible peace of mind provided by lifetime warranties. People deeply appreciate the well-organized physical store layout, the impressive selection of accessories, and the remarkably smooth online shopping experience. Reviewers emphasize that visiting the shop or ordering online consistently exceeds expectations and delivers reliable results.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting friendly and knowledgeable service. Reviewers... See more

Service

Reviewers mention positive feedback about service, highlighting staff who are friendly, knowledgeable, and... See more

Product

Customers had positive experiences with product, expressing great satisfaction with their air rifles and... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting helpful, reliable, and professional... See more

User experience

Reviewers highlight positive aspects of user experience, noting that staff members are exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great shop, excellent stock, Staff are super friendly, extremely helpful. Took 2 rifles back today for small leaks after 5 years since purchasing & was fixed whilst waiting. Top staff especially B... See more

Rated 5 out of 5 stars

I’ve used airgun Cente for years because they are so helpful and have the unique lifetime guarantee. Went in today with a leaking seal on an old weihrauch, Justin repaired it while I waited fantas... See more

Rated 5 out of 5 stars

Clean and simple to use web site. My order was efficiently processed and all communication (via email) was conducted in a timely fashion with all questions being answered to the full. The staff were o... See more

Rated 5 out of 5 stars

I bought my first ever air rifle, a Theoben Scirocco Dlx, from the Airgun Centre back in 1984, and despite moving to Kent, I've always used them, and always will. I've had a couple of issues with r... See more


Company details

Information provided by various external sources

The Airgun Centre are a specialist air rifle shop in Essex that has over 40 years' experience in the airgun industry. Every air rifle for sale on The Airgun Centre website and in-store comes backed with a unique lifetime guarantee, which means if you have any issues with your gun after purchase, you can bring it into the shop and get it fixed free of charged for as long as you're the original owner. There's a huge selection of air rifles, air pistols, scopes, accessories and more to be viewed on The Airgun Centre website and in their Rayleigh based air rifle shop. The Airgun Centre are official stockists of Air Arms, BSA, Daystate, Weihrauch, FX Air Guns, Crosman, Gamo, Kral, Sig Sauer and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

389 reviews

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4.8

All reviews

(389)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional easy to deal with

I was purchasing a Weinracht H W 110 KT. For my husband as a surprise birthday present in August. I had ordered .1 77 then found it was. 22 needed. This was back in May.I rang as it happened they were waiting for wolfman to collect for delivery they were so good that they rushed and exchanged it as he was coming. I. am so pleased with their service and customer care. Very professional. Would definitely recommend. Very pleased with service.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Great stock of air guns

Great stock of air guns . Minimum hassle ordering.
Having been messed about by other companies and made to jump through hoops before they would take my order the Air Gun Centre was like a breath of fresh air. Not the cheapest but well worth the extra for the lifetime repairs/service warranty.
Most highly recommended!

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Thanks lads for looking after me as…

Thanks lads for looking after me as always they are the best I would never go anywhere else and I’m from Hertfordshire,everything from beginners to the advanced air gunners they really are fantastic thanks Ben,and team,

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I had a great experience buying my Kral NP-02 here. From the helpful advice I received initially to the excellent after-sales support, they really looked after me. Highly recommended – they'll be my go-to for future purchases.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service from the Airgun…

Brilliant service from the Airgun Centre. I hadn't been to this place for nearly 40 years !!!! (when field-target shooting had only just become a "thing").
Anyway there's nothing better than a problem to show just how good you really are - I bought a top-end rifle from them and after 2 weeks it developed a problem, requiring it to be returned to the manufacturer - The team at The Airgun Centre just didn't quibble whatsoever and simply exchanged it for another brand new rifle they had in stock. They've got everything you need to the shelf (including stuff you didn't know you needed !!! :-)) and are extremely knowledgeable and helpful.
I also have to add to that the original scope I wanted was out of stock when I bought the rifle and so they had already upgraded it for me at no extra cost !!!
Note I haven't divulged the name and model of the rifle that developed a fault as that wouldn't be fair as it's the Airgun Centre that I'm reviewing here, and I'm sure the problem is far from common.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

So I visited the airgun centre after ordering a new rifle

So I visited the airgun centre after ordering my new rifle ..what can I say apart from bloody awesome .proffessional, funny, attentive not only did the guys explain my rifle. Etc but Dan also threw in a hard case for free and a pack of targets .I would highly recommend these guys for your airgun needs ..this is my new go to.place for my shooting needs ..well done guys

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Omfg what a fantastic outfit Kai sales…

Omfg what a fantastic outfit Kai sales person extremely knowledgeable about all aspects of the pcp range and scopes (shame his leaving to pastures greener ) kitted my son out fill set up explaining every last detail
We have now had a few trips to these guys I bought a Hik micro 4 k yet again Kai excelled at all aspects today my r 10 shit itself bought it to ben (gun tech guy) and yet again yes mate no problem go have breakfast and come back
This is not normal a guy to repair a gun 1 week before Xmas when really busy but ben went the extra mile thanks all the staff brilliant

19 December 2024
Unprompted review
Rated 5 out of 5 stars

SUPERB SERVICE

Absolutely brilliant service from Justin. There was a slight mix up in relation to my gun being delivered but a phone call to JUSTIN resolved the matter within minutes. Customer service is the best I’ve had with any company and although I did not ask or seek any compensation, he insisted on paying the RFD transfer fee!
The S510R package is fantastic, picked it up yesterday and I can’t recommend THE AIRGUN CENTRE highly enough. Really pleasant to deal with, nothing too much trouble and just a great experience.
If you are thinking about getting a rifle, I would recommend them in an instant.
I will definitely be using them for my future purchases. Thank you!!

18 December 2024
Unprompted review
Rated 5 out of 5 stars

🔝 Draw Store

I’ve just purchased 1 more gun to my collection, this one is the BSA CLX ultra, what a stunning looking piece,I’ve been looking for the walnut stock, but that doesn’t come around often,I was well surprised on the beach stock-every time I buy from the store,I’ve never been disappointed,from start to finish,it’s a pleasure to buy from the AirGun Centre,they are a top draw store to go too 👍👍

8 December 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

I recently had my air rifle repaired by The Air Gun Centre under their "Lifetime Warranty", something they have done a number of times for me over the years. I can't applaud The Air Gun Centre enough for their outstanding customer service. They are always bright and approachable and their after sales work is second to none. My air rifle had to be sent to the manufacturer for repair and it didn't seem to be any trouble to the guys at The Air Gun Centre. My air rifle was returned fully serviced and repaired with new parts. It feels like a new gun and I only paid the courier costs. Justin was the member of staff who dealt with me and he was brilliant. I THOROUGHLY recommend The Air Gun Centre as they are OUTSTANDING in my view. Thank you to ALL at The Air Gun Centre.

23 November 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Experience at 'The Airgun Centre'

Been in store again today and met Ben who is one of the nicest and most helpful blokes regarding anything Airgun!, the help and service i received was 2nd to none and i really cannot recommend 'The Airgun Centre' and staff member Ben enough, go see for yourself (also ask Ben to show you his 'signature' Daystate custom rifle, all his own design and its mega!), Cheers 'The Airgun Centre' !!

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, knowledgeable staff who helped me find the right gun for me and also told me how to 0 it myself. Also was very happy to answer any questions I had as I’m new to the sport. With a life time warranty I Would highly recommend

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Weihrauch HW97K from the AGC.

Ordered a Weihrauch HW97K on the 4th November and it was delivered early on the morning of 9th.
Communication was prompt and accurate by AGC and The Wolfman. Delivery was arranged prior to delivery and was spot on the time discussed. Rifle comes with a lifetime guarantee which gives me peace of mind for the future and on reading posts/reviews about the AGC the guarantee appears to be honoured without question. I am totally satisfied with the service from the AGC. Well Done!

9 November 2024
Unprompted review
Rated 2 out of 5 stars

Terrible customer service

Bought a new air rifle and kit, waited around in the store for pick up whilst they went through all the gun, how to re gas it etc with other customers. Then it's my turn I get it dumped on the counter in cardboard box and cheap looking case. It's not even removed from the bag to show me. Then when I asked about purchasing hard case I was looked at as though I couldn't afford it. Nice gun, shame about the service. Had I not pre ordered online I would have left and purchased elsewhere.

9 November 2024
Unprompted review

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