Black Swan Shoppe LTD Reviews 

Best online cigar shop around. Website easy to get around, very informative and honest.
My orders all come over to Northern Ireland and I have yet to have anything arrive broken because of the care taken at the shop to protect my purchases.

Fantastic service thank you! Ordered on the thursday morning was dispatched same day & received on Saturday morning (from yorkshire to london). Fairly priced & would defintely use again :)

Ordered a tobacco case very pleased fast delivery

After my order didn't turn up I emailed the team and they sorted it all out within the week. I've bought lots off of Black Swan over the years and will continue to do so. Thanks.

Have always been a pleasure to do business with You.

Dear denizens of the Black Swan Shoppe,

I just wanted to say thank you for the ultra-fast delivery of my precious, precious Cohiba Esplendidos cigar which arrived this morning, almost twenty minutes before I ordered it. Very impressed huzzah!

I'm so glad I found your website, because not only do you know how to spell shoppe correctly, not only does your website inculcate in one a sense of 'fluffiness', no, you also sold me my Esplendidos for quite a sum cheaper than I've found elsewhere, so my thanks for that also.

Have five stars, you deserve them.

I have generally been satisfied and sometimes impressed over several years by the service, range and quality of products. My goto website for smoking products

Excellent service I have ordered my husband's backy from this company for a few years now, he says it's top quality product and this week for some reason I was unable to get online to order so I phoned and my call was answered very quickly even in these bad times and the backy arrived next day Thank you so much

A fast intuitive secure website. Most quality products, at very competitive prices. I've bought the same products (in my case loose pipe tobaccos and corncobs for trying new tobaccos ) from other companies, and the quality and service is definitely better with these guys. A real phone number for contact, decent posting times and options even during these strange pandemic times. Imo, can't go wrong by choosing them first.

Great service, had a problem with an order and it was responded to in minutes and sorted in under 24 hours.

This company provides EXCELLENT service. Whenever I have placed an order, I have received it within 48 hours. Very pleased as I am able to get hold of hard to find products.

Excellent. Efficient, fast service and superb quality items.

As a smoker of Menthol cigarettes I was so please to find menthol filters that I could use to replace ordinary filters. Best ones to fit, I have found, are Wilsons of Sharrow Kingsize Menthol Filter. I have a bit of a hick up with my last delivery but it has worked out well ... This company is efficient, helpful and courteous.

Always give credit where it's due so, beside a great selection, they're a great pleasure to deal with and have a top notch customer service. I highly recommend the Black Swan Shoppe, they really deserve all the returning customers they can get.

Discovered these guys during Lockdown Season 1 and supermarket delivery slots were harder to get than Glastonbury tickets. Excellent prices, quick delivery and a wide range of products. Would highly recommend.

Have been ordering from them for 8 months since my brand of tobacco had disappeared from the major shops. Always prompt delivery and fresh goods. Highly recommend.

I highly recommend Black Swan, they have a great selection at competitive prices, I used them some years ago, this time I ordered a gift for someone but there was a delay with the delivery not the despatching, but they were quick to respond to my enquiry and sorted the issue, excellent service, will definitely use again.

Used these a couple of times now and looks like I'll be using them a lot more in the future. They post out asap and their customer service responds almost immediately to any queries. They also seem to be slightly cheaper than my local tobacconist and OK, I get you have to pay p'n'p but the choice and variety at Black Swan far exceeds what I can get elsewhere.

Definitely best retailer I’ve ever used regardless of the product, always helpful and delivery spot on.

Brilliant Customer Service and Fast Delivery.
Would highly recommend for all your baccy needs.