The Bee Charm Reviews 

716
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Buyers frequently praise the beautiful sterling silver jewellery and exquisitely detailed charms, noting that they make wonderful, meaningful gifts for special occasions and family members and loved ones. Consumers are also consistently impressed by the exceptionally fast delivery service, careful protective packaging, and very helpful communication throughout the entire online ordering process. However, some people mentioned that the products and packaging did not always match their initial expectations. Reviewers observed that certain charms appeared smaller than shown in the online pictures, and a few individuals received broken presentation boxes upon arrival.

What people talk about most

Product

People report positive experiences with product quality, praising the beautiful designs, detailed beads, and... See more

Quality

Users describe complete satisfaction with quality, highlighting beautiful jewellery and detailed beads that... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the prompt and super fast... See more

Order

Customers consistently note positive experiences with order processes, highlighting how easy it is to find... See more

Service

Consumers find service to be positive and efficient. People frequently mention excellent communication, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They have beautiful jewellery, ordered 2 charms which were delivered very quickly, excellent updates on items ordered & delivery time, arrived on time in a lovely presented little pouch bag, the quali... See more

Company replied

Rated 5 out of 5 stars

Good communication, fast delivery. Ordered dragonfly earrings for granddaughter. They are so pretty that I ordered butterfly ones too. I’m hoping you might get more in stock as I’d like some for mysel... See more

Company replied

Rated 5 out of 5 stars

I ordered the sweet butterfly stud earrings, & have to say was so impressed when they arrived. The quality & overall look of them is absolutely beautiful. My first purchase from the Bee Charm - won... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Beautiful charm, bought it for my partner to give his daughter on her wedding day. So pleased with it. The great reviews are justified. Happy to recommend this company

Company replied


Company details

  1. #123 of 288 best companies in Jewellery shop

Written by the company

At The Bee Charm all our jewellery is solid silver S925 stamped. We stock bracelets, charms, earrings & rings. Already got a bracelet? our Charms fit on most popular brands including Pandora. We stock a large range of unique charms including our Angel range to celebrate the life of a lost loved one, including Mum & Dad, Mum, Dad, Grandad, Grandma, Son, Sister & many more. We have Birthday Charms, for milestone birthdays from 13th to 80th. Also some fabulous Family Charms, Hobby Charms, Animal Charms & whole host of unusual and bespoke charms. We also have over 500 5* reviews on Trustpilot, Google, Facebook & Yell, see what our customers say. Don't see what you want? Please contact us, we may be able to source what you require, through one of our independent jewellers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

716 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(716)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful charms and packaged really…

Beautiful charms and packaged really nicely. Delivery was fast too. The charms were well worth the money which was actually very reasonable. I am addicted to ordering now ❤️

20 March 2025
The Bee Charm logo

Reply from The Bee Charm

Thanks Debs, we really appreciate your feedback and taking the time to review x

Rated 5 out of 5 stars

Beautiful products

Beautiful products! Easy to order and quick delivery. Very happy.

4 March 2025
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Reply from The Bee Charm

Thanks Yas, we really appreciate you taking the time to review x

Rated 5 out of 5 stars

Excellent customer service

Quick delivery. Excellent customer service. I forgot to do the card message and they contacted me to ask what I wanted on the gift card. Very impressed and will use them again.

21 February 2025
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Reply from The Bee Charm

Thanks Oliver, we are always happy to help, we very much appreciate you taking the time to review x

Rated 5 out of 5 stars

Beautiful charms

Beautiful charms. Good packaging. Included really nice gift bags and tags.

18 February 2025
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Reply from The Bee Charm

Thanks Linda, we really appreciate your review x

Rated 5 out of 5 stars

Charm lovely but arrived with stone…

Charm lovely but arrived with stone missing. Customer Service was really responsive and sent out replacement the same day. Replacement charm is beautiful and I’m sure my daughter will love it. Would definitely order again.

18 February 2025
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Reply from The Bee Charm

Thanks Jo, sorry you had cause to complain, thanks for the great review x

Rated 5 out of 5 stars

I was really touched.

I showed an interest in a bee spacer that was due back in stock within the week, so I waited to see when it would arrive. In the meantime, I spotted a bumble bee charm that was slightly bigger. I also had a £5 coupon sent to me for being a regular customer, so I used that. When I received my charm, there was a little note inside telling me to enjoy the little gift enclosed. I was surprised to find the little bee spacer I was looming at inside the little velvet bag. Such lovely touch. It brought a little tear to my eye. This company really knows how to make people happy, & always go above & beyond to help. I totally recommend The Bee Charm. Give them a go, you WON'T be disappointed. ❤️

25 February 2025
Unprompted review
The Bee Charm logo

Reply from The Bee Charm

Thanks for the lovely review Mandi, we were happy to send you a little gift, we very much appreciate your continued support x

Rated 5 out of 5 stars

Beautiful charm

Beautiful charm
Good value for money
Quick delivery

12 February 2025
The Bee Charm logo

Reply from The Bee Charm

Thanks Lisa, we really appreciate you taking the time to review x

Rated 5 out of 5 stars

Excellent pendant

Lovely charm to support breast cancer .

12 February 2025
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Reply from The Bee Charm

Thanks Maureen, we really appreciate you taking the time to review x

Rated 5 out of 5 stars

As described

As described. On time good quality would recommend

27 January 2025
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Reply from The Bee Charm

Thanks Janet, we really appreciate you taking the time to review x

Rated 5 out of 5 stars

Absolutely stunning

I got home from work today to someone special having ordered me the new charm. It is stunning and a good addition to my bracelet and three other charms I have. Thank you

29 January 2025
Unprompted review
The Bee Charm logo

Reply from The Bee Charm

Thanks Anna, we really appreciate your review x

Rated 5 out of 5 stars

I have just lost my dad and mum when…

I have just lost my dad and mum when before and wanted to have something i could wear to remind me of them both. Really am please with it .

16 January 2025
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Reply from The Bee Charm

So sorry for your loss Derek, thank you so much for your lovely review x

Rated 5 out of 5 stars

Ordered the Those We Love Charm

Ordered the Those We Love Charm. It was despatched on time, I was kept up to date of the process of the order no it was delivered on time. The charm is absolutely beautiful, well made and fits a Pandora bracelet. Really, really good value for money and I definitely recommend this seller.

18 January 2025
Unprompted review
The Bee Charm logo

Reply from The Bee Charm

Thank you Sandra, your review is very much appreciated x

Rated 1 out of 5 stars

I was very disappointed with the order…

I was very disappointed with the order it is not a bee because it has no colour on the charm

2 January 2025
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Reply from The Bee Charm

Hi Denise, First of all we are sorry you are disappointed with your order. However, I must address your reason, Buzz is one of our most popular charms, it is made up of clear and yellow zircons, the clear on the wings and the yellow on the body - exactly as it is described on our website. We also take our own pictures of our jewellery, so you get exactly what you ordered. Yet despite this you were not happy with your charm, which is fine, that's how you felt. What I cant understand is why you wouldn't just contact us and ask to return? Giving us a 1 star review is very damaging to our small business and totally unfair. You got exactly what you paid for and it was delivered very soon after you ordered. It has been a week since you received your order and yet you have not contacted us to express your disappointment, our card inside your order asks that you let us know if you are not happy?

Rated 5 out of 5 stars

Very happy

I will be using this company again! My items were packaged and shipped out very quickly! The charms are adorable. For Christmas I bought a bracelet and three charms for my mom to represent my two kids & my sisters dog. I liked it so much I decided I needed one of my own in the future. I had previously shown my mom how cute these charms are and lo and behold SHE ALSO BOUGHT ME a charm bracelet with similar charms from this company. Christmas morning was very special as we realized we bought each other the same gift. I picked this company because they had the cutest koala bear charm I could find. We both are VERY happy.

30 November 2024
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Reply from The Bee Charm

Thanks Jacey, its reviews like yours that make all the hard work worthwhile. We are so pleased you and your Mom love your jewellery and so sweet you bought each other the same gift! Please say Hi to your Mom from us, sending a big Thank You from us to you both, thanks for supporting us from the USA, much appreciated x

Rated 5 out of 5 stars

I love it

I waited so impatiently for my bell charm to arrive. It was caught up in the Christmas congestion. Nasty.
So happy now. Tinkle tinkle from my beautiful shiny, oh so precious little bell. The tinkling serves too distract me from the crushing reality that is my life. Thankyou Bee Charm

31 December 2024
Unprompted review
The Bee Charm logo

Reply from The Bee Charm

Hi Jane, thanks for your lovely review, we loved our Christmas charms too! We appreciate your support x

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