I ordered and payed £41 for a personalised wallet on the 19th May it arrived today almost a month later !! The personalised message requested is missing and the wallet is not the best quality !! I ha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I ordered and payed £41 for a personalised wallet on the 19th May it arrived today almost a month later !! The personalised message requested is missing and the wallet is not the best quality !! I ha... See more
Company replied
The Bespoke Shop went far beyond what one can expect, to fulfil my needs in terms of changing to the right size & meeting up in person to delivery it during lunch hours. Impressed to say the least.
This brand provide a great shipping care. Despite the distance,we can count on a great involvement and a personalized service from the seller. The product are really among the best tailored qualit... See more
Smooth transaction and a very quick shipping. Will definitely return as a customer.
Premium quality classic menswear and accessories for the modern gentleman. Handmade by skilled artisans in around the world using only the best materials available.
Grönsakstorget 1, 41117, Gothenburg, Sweden
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth transaction and a very quick shipping. Will definitely return as a customer.
The Bespoke Shop has braces that no one else sells. I'm enjoying both pair purchased from The Bespoke Shop. Smooth transaction all around. Thank you!
I ordered and payed £41 for a personalised wallet on the 19th May it arrived today almost a month later !!
The personalised message requested is missing and the wallet is not the best quality !! I have messaged the company without any reply, very poor customer service. Any poor quality item..

Reply from The Bespoke Shop
Excellent customer service, fast shipping, flawless execution. Warm recommendations.
Great experience! The shipping was fast and the quality of the products is unmatched!
Received product in timely manner, items were exactly as pictured. Very pleased with product. Thank you!
The Bespoke Shop went far beyond what one can expect, to fulfil my needs in terms of changing to the right size & meeting up in person to delivery it during lunch hours. Impressed to say the least.
Excellent service, great selection of quality garments with quick shipment. Recommend highly.
Otherwise top notch service but I did not receive a tracking number for my order. Therefore four stars.
This brand provide a great shipping care.
Despite the distance,we can count on a great involvement and a personalized service from the seller.
The product are really among the best tailored quality.
go without any hesitation.
I recommand
Fast delivery, amazing products and really great customer service, will be a pleasure to buy from The Bespoke Shop again!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.