Thebestintensive Reviews 

49
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional driving instructors for being extremely patient, calm, and incredibly supportive during all the intensive lessons. Many consumers mention that educators create a welcoming atmosphere that significantly reduces anxiety and makes learning enjoyable. Learners consistently highlight that the teaching methods are exceptionally clear, well-structured, and highly effective for passing driving tests on the first try. People also appreciate the flexible scheduling and customized guidance, which helps build confidence behind the wheel and ensures a completely smooth journey. Reviewers emphasize that the comprehensive courses deliver outstanding value, transforming nervous beginners into safe and capable drivers very quickly.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting knowledgeable and patient instructors who help... See more

User experience

Consumers find user experience to be exceptionally positive and rewarding. Reviewers frequently highlight the... See more

Instructions

Users describe positive interactions with instructions, consistently praising the calm demeanor and clarity... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A huge thanks to Tracey for helping me pass first time! I was ready to postpone my test before I found The Best Intensive but after a ten-hour intensive, I went from nervous and nowhere near test-read... See more

Rated 5 out of 5 stars

I recently passed first time having had a 30 hour intensive course with Greg. I was initially sceptical of the perceived intensity of doing a 30 hour course in the span of 4 days. However, I was prove... See more

Rated 5 out of 5 stars

My instructor Colin was incredibly helpful and calm when teaching me and always believed in my ability even when I was unsure, which inevitably helped lead to my passing first try with only one mino... See more

Rated 5 out of 5 stars

I completed a 30 hour intensive with Donnie and cannot recommend him enough. He was extremely patient and kind, and has helped me progress so much in my driving. I went from not being able to drive to... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.7

All reviews

(49)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Just had to right a review for Donnie I…

Just had to right a review for Donnie I was very nervous about driving but Donnie put me at ease straight away and was so patient and calm with instructions which gave me confidence at the start, I really didn’t expect to pass first time but with Donnie’s professional approach I DID IT PASSED FIRST TIME this was back in April and I was so chuffed I’ve forgotten to but a review on trust pilot but here it is thanks Donnie again for you professionalism and kindness and the ability to get me up to standard to pass first time

10 April 2025
Unprompted review
Rated 5 out of 5 stars

I learnt to drive in July with my…

I learnt to drive in July with my instructor Tracey; I’ve felt so confident on the roads since! She really took her time to make me feel comfortable and moved at a fast but very conscious pace to suit my needs. The whole experience was smooth and easy to navigate. I’d recommend anyone looking to learn to book with the best intensive (especially Tracey !!)

16 July 2025
Unprompted review
Rated 5 out of 5 stars

The Best Driving Instructor

Just want to say Big Thank you to Driving Instructor Lilin, she’s been teaching me , very informative, patiently to teach me how to drive. Whenever I had questions to asked her, she would always answer me. Now I have passed my driving test in one go😃. Thank you so much Lilin.

10 August 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Awful.

To start with I was told I was “bad news” and that “instructors wouldn’t touch me with a barge pole”.

Colin had made his unhappiness clear from the start. As I had booked a 15 hours refresher course he dropped me in the deep end driving around Norwich. When I had asked for advise he had told me “your the one driving” or “your the one with the test”. I had also been told by him that theses hours where not actually lessons to teach me but instead just to familiarise myself.

His website shows the lower course of ten hours will include stage one, including controls, moving away, hill starts, and all junctions. I had been told we can’t cover any of this despite having 15 hours rather then the ten.

He hadn’t showed any reassurance or encouragement through the whole thing, his attitude and comment got so bad that we decided to pull over. I had said I couldn’t do it with him acting the way he was. He said he would drop me back.

On the way back he didn’t attempt to reassure me or try and keep me going. I had made it clear I wasn’t happy with his attitude and he had told me it had all been recorded on his camera.

He dropped me off without a mention of future plans, refunds or anything really.

When I contacted him regarding the footage recorded he blocked my number. I emailed him again asking for the footage as I am well within data protection laws to receive as well as asking regarding a refund for the remaining 14 hours. To this he threatened to call the police for harassment.

In short he cut short the lesson, blocked my number and kept my money!!

Avoid at all costs

22 October 2022
Unprompted review
Rated 1 out of 5 stars

What an absolute FRAUD of a company

What an absolute FRAUD of a company. Took my money. Turned up late everyday. Stop replying to emails and calls. Cancelled my tests and now ignoring all messages for a refund. FRAUD FRAUD FRAUD FRAUD FRAUD

15 June 2022
Unprompted review
Rated 1 out of 5 stars

This is possible the worst driving…

This is possible the worst driving company of all time rude and unprofessional when trying to provide a correct email I was abused and had the phone shut down on me I wouldn’t go near them with a barge pole

3 August 2021
Unprompted review

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