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3.8

Great

TrustScore 4 out of 5

2 reviews

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1-star

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Rated 5 out of 5 stars

Been a customer for over 25 years and still loving it

I have been buying from The Body Shop for years and years and I still love there products.
Only thing I am not a fan of is anything that comes across as feministic yes I get it's all about empowerment etc but I do not always agree with a feminists point of view.

30 April 2020
Unprompted review
Rated 5 out of 5 stars

Great To Deal With

Never any problems dealing with this company. Lovely range of products. Always fast and reliable. Will buy through them again

25 February 2015
Unprompted review

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