Canvas Factory Reviews 

Brilliant to work with to get the right result

Excellent printing, careful packaging, fast turnaround.

Purchased 3 75x75 cm canvases. Very easy to upload photos and choose how borders should be treated.
Warned that resolution mat be too low but canvases turned out well for my purpose. Supplied very quickly. Great service.

Great quality, ease user experience, fantastic value: thank you!

The service was amazing and the product, exceptional

The website was frustrating but the staff were very helpful.
Very happy with the quality and finish of my framed canvas.

I never received my order as the courier lost it. After much toing and froing with "customer service" I got a refund. My suggestion to Canvas Factory is to not use Couriers Please. This is not the first time they have lost an order of mine.

Great communication and great product

Delivered as ordered ..slight delay but product was fine .

Process was a little slow on the checking and I didn't like the use of AI it was too obvious and actually changed the branding on a guitar! The quality of the products was good and the packaging excellent and the speed of delivery very good, just made it in time!!

I found the Canvas Factory easy to deal with and i was glad to pay the extra for expert editing assistance. The final outcome was fantastic.

Impressed, great quality will be using again very soon

I was looked after really well when I had an issue with my canvas .the canvas was redone and sent out again. However the issue wasn't completely fixed with 2nd canvas print. Canvas wasn't stretched tight enough over the frame. I think the problem is caused because the length of frame is 1 2 metres abd there is no cross bar on frame to add strength.

The canvas was beautiful and is the fourth one that I have purchased, I would purchase again.

The canvas arrived in good time but was loose or saggy on the frame. I reported this through email. Canvas factory asked for photos for proof which I provided . I also provided my mobile phone number. I received an email reply asking for more photos or a video. Now I was getting frustrated. This was the 7th product I have ordered from the company and have never complained before. Why aren't they calling me? Much easier to talk than email. Had to place a ruler across the print to prove how saggy the canvas was. They have agreed to reprint and try again. But why the disbelief and burden of proof on me? Why no phone call? So not happy.

Still haven't received an update on when I will be getting my product. I ordered and paid in full 1 month ago. I received an email advising they would have frames back in stock in about 10days from order date - I had to follow them up for an update and just got told "we'll let you know". I am extremely disappointed and frustrated, particularly in the lack of communication.

I'm amazed at how the picture turned out...absolutely satisfied.

Easy process, fast delivery, quality product.

Very clear & colourful print. No delays in delivery

Our print was a gift and they loved it! It looks so good. I was worried about getting it delivered in time but ended up being delivered quicker than expected. Thankyou for the great service and awesome print!