Great prices and very thorough guidance and support. I was able to get a very quick response via email for all my queries - I wanted to know exactly which jump rings I could use on one of their chains... See more
Company replied
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See what reviewers are saying
Curious Gem stocks everything you would need to make beautiful, unique, high class jewellery. They have some stunning gemstone beads and stones for either stringing or setting into your creative desig... See more
Company replied
The sterling silver chain i have received is a most perfect item of the kind i have ever seen. The shopping experience is a great pleasure. Thank you for this, Curious Gem! Will be coming back for mor... See more
Company replied
Great customer care. I'd messed up my order but TCG guided me through the process really helpfully and speedily. They gave me advice on, eg, which jump rings would fit different charms and even direct... See more
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Company details
Written by the company
The Curious Gem provides all the high quality gemstones, jewellery findings, tools and supplies you need to take your jewellery making ambitions to the next level. We have thousands of products to inspire you and top grade gemstone beads are our speciality! We supply customers across the UK and around the world, who know us for our large range of products, expert advice and outstanding customer service.
Contact info
1 Duddingston Yards, EH15 3NT, EDINBURGH, United Kingdom
- 01316616632
- contact@thecuriousgem.co.uk
- www.thecuriousgem.co.uk
4.8
Excellent
208 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great place to buy
Great place to buy items for hobby jewellers like myself, as well as the pros.
Postage is cheaper than most too, which is always good.
14 August 2025
Unprompted review
Reply from The Curious Gem
Hey Jacqui,
Thank you so much for your review! We’re thrilled to hear you’re happy with our range for both hobby jewellers and professionals. It’s great to know our postage hits the mark too, we always try to keep this as affordable as possible.
Best wishes,
The Curious Gem.
So good
So good - great stock, arrives swiftly, great packaging. Am a repeat customer and can’t see why I wouldn’t carry on with this organisation.
7 August 2025
Unprompted review
Reply from The Curious Gem
Good morning,
Thank you for your review! We’re delighted to hear you’re happy with our products, speedy delivery, and packaging – it’s fantastic to have you as a returning customer, and we really appreciate your support!
Best wishes,
The Curious Gem.
Always a great service
Always a great service, with excellent quality items.
11 August 2025
Unprompted review
Reply from The Curious Gem
Hey,
Thank you for taking the time to leave us a five star review, we are delighted to hear you have had great service and are happy with our high quality products.
Best wishes,
The Curious Gem.
A personal touch
I asked for some little gemstones to be sized to a particular setting and they were all perfect 🤩
4 December 2024
Unprompted review
Reply from The Curious Gem
Hi Dawn,
Thank you for your lovely review! We're so happy to hear the gemstones were a perfect fit for your setting, it's a pleasure to to add that personal touch.
Thank you for your continued support.
Best wishes,
The Curious Gem.
Have used The Curious Gem for a number…
Have used The Curious Gem for a number of years and been impressed by the quality of the items purchased and the prompt dispatch of my purchases. Packages securely packed and the boxes have always been reused.
1 August 2025
Unprompted review
Reply from The Curious Gem
Hey Alastair,
Thank you for your great review and orders over the years, we appreciate the support! It's so good to hear you're happy with our quality, dispatch times and eco-friendly packaging. We're so glad to hear you are able to reuse the packaging and support our green team too.
Best wishes,
The Curious Gem
Lovely selection of cubic zirconias
Lovely selection of cubic zirconias, received almost by return! Can’t fault the website or the service.
15 June 2025
Unprompted review
Reply from The Curious Gem
Hey Gill,
Thank you so much for your 5 star review! We’re delighted to hear you’re happy with our selection of cubic zirconias and speedy service – it’s great to know the website works well for you too.
Best wishes,
The Curious Gem.
Curious gems make such lovely charms
Curious gems make such lovely charms. They are very reasonable and very well made. Plenty of designs in both sterling silver and vermeil gold.
A very reliable company, the deliveries are always on time.
14 August 2025
Unprompted review
Reply from The Curious Gem
Hey Rita,
Thank you for taking the time to leave us a review we really appreciate it and your continued support.
We're thrilled to hear you're happy with our charms, range of designs and reliable service.
Best wishes,
The Curious Gem.
Helpful and lovely people!
I usually order by telephone and the people I speak to are always happy to help and friendly. The order always arrives quickly and I appreciate the way they run their business
29 July 2025
Unprompted review
Reply from The Curious Gem
Hi Margaret,
Thank you so much for your lovely review! We’re so pleased to hear you’ve had great experiences ordering by phone and that your orders arrive quickly. It's nice to know you appreciate how we do things here at The Curious Gem – your support really means a lot to us!
Best wishes,
The Curious Gem.
I have ordered from the Curious Gem on…
I have ordered from the Curious Gem on several occasions and have found the products to be of a very high standard. Delivery is fast and the customer service team are helpful and friendly at all times. Nothing is to much.
1 August 2025
Unprompted review
Reply from The Curious Gem
Hi Andrea,
Thank you so much for your kind review! We’re delighted to hear you’re happy with our products, delivery, and customer service. It’s always a pleasure to help, and your support means a lot to us!
Best wishes,
The Curious Gem.
I absolutely loved the items I ordered…
I absolutely loved the items I ordered - small delicate chains and headpins. I really enjoyed using them in my jewellery - they added a little touch of elegance!!
8 August 2025
Unprompted review
Reply from The Curious Gem
Hey Kerry,
Thank you for your great five star review, we love to hear how our products are brought to life in jewellery designs! Our chain selection is really something special.
We appreciate your continued support,
The Curious Gem.
Great Company
I've only had a few experiences with Curious Gem, but all of them have been exceptional. Very helpful team that will do all they can to help you.
16 July 2025
Unprompted review
Reply from The Curious Gem
Hi Mandy,
Thank you for taking the time to leave us a great review. We appreciate your continued support and are delighted to hear your experiences have all been exceptional. We will pass on your review to our superstar team.
Best wishes,
The Curious Gem.
Beautiful products packaged well and…
Beautiful products packaged well and prompt despatch. Thank you.
6 August 2025
Unprompted review
Reply from The Curious Gem
Hey Steph,
Thank you so much for your great five star review! We’re delighted to hear you’re happy with our products, packaging, and prompt dispatch.
Best wishes,
The Curious Gem.
A true gem
Items are terrific quality, packed well, delivered quickly - very happy and will use again
29 July 2025
Unprompted review
Reply from The Curious Gem
Hi Catherine,
Thank you so much for your great review! We’re delighted to hear you’re happy with the quality, packaging, and speedy delivery – we look forward to helping with your next order!
Best wishes,
The Curious Gem.
Very helpful in a request I made for…
Very helpful in a request I made for certain specifics when I purchased some pearls. Great selection of items I will now always check the curious gem before other outlets as they have always had what I needed plus quick dispatch and delivery.
30 June 2025
Unprompted review
Reply from The Curious Gem
Hey!
Thanks for leaving us a great review, we're so glad we were able to help with your request! It's wonderful to know you'll be checking us first for your jewellery-making needs!
Our order fulfillment team are always happy to follow any requests for specific products.
Best wishes,
The Curious Gem.
Great service
Great service. Very helpful staff and a good selection of products.
12 August 2025
Unprompted review
Reply from The Curious Gem
Hey Gillian,
Thank you for taking the time to leave us a five star review! We're delighted to hear your happy with our selection of products and customer service team, we will be sure to pass on your review.
Best wishes,
The Curious Gem.
Great range of products at keen prices
Great range of products at keen prices. I'm always watching the site.
14 August 2025
Unprompted review
Reply from The Curious Gem
Hi Ron,
Thank you for your great five star review! We're delighted you're happy with our range of products and prices.
Our buying team are always looking for something new and sparkly to tempting us with on the new arrivals page!
Best wishes,
The Curious Gem.
Good choice
Good choice of components, charms, and stones.
Always swift service.
Looking forward to meeting them at the jewellery show.
Caroline
Alchemy jewellery.
1 January 2025
Unprompted review
Reply from The Curious Gem
Hey Caroline,
Thank you for taking the time to leave us a review, we really appreciate it and are delighted you're happy with our products and swift service!
We're looking forward to meeting you at the Jewellery Show at the end of the month.
Best wishes,
The Curious Gem.
Wiil definitely be using again
I am new to curious gem and am very happy with my purchases, they are good quality and as expected. The price was very competitive, I will definitely use them again.
28 May 2025
Unprompted review
Reply from The Curious Gem
Hey Seema,
Welcome to The Curious Gem! We're so glad you found us and our supplies have met your expectations. If you have any questions our customer service team who are jewellers themselves are always happy to help over phone, email or live chat.
Best wishes,
The Curious Gem.
I got what I paid for (a Very Fine Bead…
I got what I paid for (a Very Fine Bead Reamer) and was very pleased with the quality of the goods I had received. My order was dispatched quickly and arrived in very good order.
4 August 2025
Unprompted review
Reply from The Curious Gem
Hey Hilary,
Thank you so much for your review! It's great to hear you’re happy with the quality of your bead reamer and that your order arrived quickly and in great condition. Good tools make all the difference, we appreciate your order.
Many thanks,
The Curious Gem.
Trusted supplier
A very reputable supplier of quality findings is important for a business. Easy to use Website, wide range of products at reasonable prices, with quick turnaround. Thank you
9 August 2025
Unprompted review
Reply from The Curious Gem
Hey Paul,
Thank you for taking the time to leave us a review. We really appreciate it, and are delighted to hear you are happy with our supplies, prices and speedy processing.
It's a pleasure to support your business!
Best wishes,
The Curious Gem.
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