The staff where very helpful can not speak to highly of Lorraine who dealt with us.Lorraine explained everything clearly and was very polite and made you feel very relaxed. Will definitely be coming b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service as always. Staff always willing to help and not at all pushy, with a genuine interest in making sure the customer gets looked after. Always pleasant and a vast knowledge about pro... See more
Company replied
Excellent customer service from Liz at The Designer Rooms Ayr. Friendly, knowledgeable and very helpful throughout. She made the whole experience easy and enjoyable across our multiple visits and desp... See more
Company replied
Felt that the assistant could have been more attentive as she was busy talking to a friend when I was waiting to complete my order. She was nice when I had her attention.
Company replied
Company details
- #87 of 399 best companies in Home Furniture Shop
Written by the company
The Designer Rooms is a premium independent furniture company based in the United Kingdom, with a long-standing reputation for delivering some of the most innovative and high-quality furniture in the industry. Established in 2010, we have spent over a decade perfecting our craft, and we take great pride in providing our customers with a seamless furniture buying experience. Our commitment to offering contemporary and cutting-edge furniture at comfortable prices is at the heart of our brand. We believe that furniture is more than just a functional item, it's an extension of one's personality and style. That's why our showrooms boast a vast and diverse range of designer sofas, dining and bedroom furniture, as well as an exceptional selection of accessories, pictures, mirrors, and ornaments. We take great care in curating our range of furniture, ensuring that every piece embodies our commitment to comfort, functionality, and style. Our furniture is designed to help transform any space, no matter how big or small, and to add a touch of elegance and sophistication to your home or office. At The Designer Rooms, we understand that shopping for furniture can be overwhelming, which is why our team of experts is always on hand to help you make the best decisions for your needs. Our showrooms offer a relaxing and welcoming atmosphere, allowing you to browse our products comfortably, with ample space and natural lighting to help you visualise how our furniture will look in your space.
Contact info
Prestwick Road 86, KA8 8JT, Ayr, Scotland, United Kingdom
- 01292 502218
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
EXCELLENT SERVICE
The staff where very helpful can not speak to highly of Lorraine who dealt with us.Lorraine explained everything clearly and was very polite and made you feel very relaxed. Will definitely be coming back to shop again Lorraine is a great asset to your company.
Staff are always pleasant and helpful
Staff are always pleasant and helpful. Delivery was completed as advised.
Staff friendly and experienced
Staff friendly and experienced, I’m always happy with my purchase from designer rooms, beautiful furniture and excellent quality.
Excellent service as always
Excellent service as always. Staff always willing to help and not at all pushy, with a genuine interest in making sure the customer gets looked after.
Always pleasant and a vast knowledge about products in the store. Nothing too much trouble.

Reply from The Designer Rooms - Prestwick Rd
Super friendly helpful staff and I got…
Super friendly helpful staff and I got exactly what I was looking for !
Great friendly staff as always
Ordered 2 lamps
Ordered 2 lamps, and, as promised they arrived in 2 days. Lorraine was most helpful in assisting me to choose the lamps most suitable for my space. I will definitely return to shop some more in the future!
Excellent customer service from Liz at…
Excellent customer service from Liz at The Designer Rooms Ayr. Friendly, knowledgeable and very helpful throughout. She made the whole experience easy and enjoyable across our multiple visits and despite our very fussy orders! Nothing was too much trouble, and her patience and attention to detail were greatly appreciated. A real credit to the team – thank you! 😊🛋️✨

Reply from The Designer Rooms - Prestwick Rd

Reply from The Designer Rooms - Prestwick Rd
I visited the Ayr showroom today and…
I visited the Ayr showroom today and received excellent service from Lorraine and Liz. Both ladies were informative and extremely helpful in assisting me to purchase new sofas. Pricing was very competitive, and the products are all of the highest quality. I will definitely return!

Reply from The Designer Rooms - Prestwick Rd
Happy shopper
The girls in prestwick store are so helpful and the furniture is first class.thanks for today girls. I love my big picture ,and mirror . ❤️❤️

Reply from The Designer Rooms - Prestwick Rd
Myself and my husband went in and…
Myself and my husband went in and purchased outdoor furniture, Lorraine was amazing and very helpful! She is a credit to the company!
Always a lovely welcome when you arrive…
Always a lovely welcome when you arrive in store. Great Customer Service and beautiful furniture and accessories.
Always a great service from staff in…
Always a great service from staff in The Designer Rooms. They are helpful & knowledgeable about products.
Bought a picture today that ive had my eye on for a while, just love it, glad i bought it.
I've bought from the Designer Rooms in…
I've bought from the Designer Rooms in Ayr on a number of occasions recently, coffee tables, corner lamp tables, and lamps, all which are of an excellent quality. The staff are really friendly and very helpful making the visit a pleasurable experience.
Special mention to Lorraine Morrison who has attended to me on my last couple of visits.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







