Our first time visiting The Designer Rooms & won't be our last. Gorgeous range of furniture to suit all tastes. Staff were on hand if required & we didn't feel pressured into making our purchase. C... See more
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Company details
- #86 of 399 best companies in Home Furniture Shop
Written by the company
The Designer Rooms is a premium independent furniture company based in the United Kingdom, with a long-standing reputation for delivering some of the most innovative and high-quality furniture in the industry. Established in 2010, we have spent over a decade perfecting our craft, and we take great pride in providing our customers with a seamless furniture buying experience. Our commitment to offering contemporary and cutting-edge furniture at comfortable prices is at the heart of our brand. We believe that furniture is more than just a functional item, it's an extension of one's personality and style. That's why our showrooms boast a vast and diverse range of designer sofas, dining and bedroom furniture, as well as an exceptional selection of accessories, pictures, mirrors, and ornaments. We take great care in curating our range of furniture, ensuring that every piece embodies our commitment to comfort, functionality, and style. Our furniture is designed to help transform any space, no matter how big or small, and to add a touch of elegance and sophistication to your home or office. At The Designer Rooms, we understand that shopping for furniture can be overwhelming, which is why our team of experts is always on hand to help you make the best decisions for your needs. Our showrooms offer a relaxing and welcoming atmosphere, allowing you to browse our products comfortably, with ample space and natural lighting to help you visualise how our furniture will look in your space.
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Store staff were very helpful and…
Store staff were very helpful and friendly. Lorraine has great product knowledge and was able to answer any queries we had and offered plenty of options to allow us to choose what was right for us. Lorraine is a fantastic sales advisor who looked after us so well. Would not hesitate to deal with her for future purchases.
Great service and products
Shelley in Kilmarnock store was so friendly professional and helpful. Excellent knowledge of products assisted us with our purchase without any hard sell which we are grateful for. She gave us time alone to consider our options. Eagerly awaiting our purchase. Will return!
Staff so helpful and friendly.
Staff so helpful and friendly.
Were given plenty time to browse round store without interruption.
Loved the layout of the store and delighted with my purchases
Smashing new showroom and courteous and…
Smashing new showroom and courteous and informative staff, thanks.
Staff very helpful and easy to deal…
Staff very helpful and easy to deal with.
Great range of goods and high quality. Would have given 5 but that could be after delivery of goods.
Very helpful and nothing being a bother.
Liz was very friendly and helpful when…
Liz was very friendly and helpful when buying our patio set , making it an enjoyable experience, so pleased with our purchase
Lovely knowledgable happy staff
Lovely knowledgable happy staff
Lorraine from Prestwick road Ayr store was lovely so helpful
I ended up purchasing a table and chairs 2 oils and 2 diffusers
Only came in first a Difuser !!
We came home to Kent found out one if diffusers was cracked on opening box. I called the store they were so helpful and apologetic saying to bring back when I’m next up in area
Great customer service
Great customer service and the girls are always smiley, cheery and happy to help. Saira was very helpful and made sure we were happy.
Great experience, staff were so friendly.
Robbie was very helpful and friendly, giving us lots of different options and setting out all the prices for us. We had a few different decisions to make but he made it very easy for us and the whole experience in your shop was great!
Very helpful staff.
Very helpful staff.. Excellent choice. Good quality .
These things make me return again and again.
The staff are always helpful and…
The staff are always helpful and friendly and offer good advice and guidance to help with your decision
Five start service
Alison was so approachable and incredibly helpful when I was looking for somewhere quiet to breastfeed my son, who was feeling stressed and upset. She kindly offered me a sofa where I could sit comfortably, which I really appreciated. Once I was finished, she also took the time to help me choose and purchase some diffuser oils. Her kindness, patience, and excellent customer service made such a difference to our visit. Thank you, Alison!
Very good customer support to our…
Very good customer support to our needs. Friendly, knowledgeable, prompt.
Our experience in the breahead showroom…
Our experience in the breahead showroom was an absolute pleasure.
Saira was very patient,knowledgable & extremely helpful.
She is an absolute asset to your company.
Lovely salesman was very patient while…
Lovely salesman was very patient while I chopped and changed my mind about the lamp I wanted
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