TheDrinkShop Reviews 

3,853
TrustScore 2.5 out of 5

2.5

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Rated 2 out of 5 stars

I placed an order early in the month, items were in stock so i opted for express 2 day delivery which isn't cheap. After placing the order, and taking payment, i get an email saying delivery... See more

Rated 1 out of 5 stars

No attempted delivery made due to the item being damaged within the courier system. Emailed to hopefully resolve me getting a replacement, no reply. Luckily had paid by PayPal, so managed to... See more

Rated 1 out of 5 stars

Order experience was simple, it’s a shame the delivery experience was not. Placed the order with them and agreed a delivery date, all good. The day of delivery and less than half my order arrives with... See more

Rated 5 out of 5 stars

Had been let down at last minute by another trader on December22nd, so with tales of Christmas non-deliveries dancing in front of me I found The Drink Shop site. They not only stocked the hard to sou... See more

Company details

  1. Off Licence
  2. Wine shop

Written by the company

The Drink Shop has the largest range of drinks from any off-licence in the UK. UK delivery from only £4.99 and £9.95 for next day, plus European deliveries. Continual special offers and competitions. Constantly adding to its stock list, TheDrinkShop.com currently sells a mix of wines, beers and spirits of around 6000 different items. Also for sale is a comprehensive list of bar and cocktail equipment, wine accessories glassware.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

4k reviews

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2.5

All reviews

(3,853)

0 reviews in the last 12 months

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Rated 2 out of 5 stars

Cannot keep promises

They allow you to choose a delivery date. I chose one when I could be at home and they confirmed my choice of date. They then delivered two days early, giving me a few hours' notice, so forcing me to cancel an appointment and hurry home. I spoke to them on the phone to let them know how unhelpful this was and they said their automated system just sends items out as soon as possible. This, of course, is completely at odds with their other automated system that allows you to choose your date and promises you they will abide by it. It's all a bit amateurish.

27 September 2016
Unprompted review
Rated 5 out of 5 stars

Spot on

They have a great selection of gins. An added bonus was the order came a day earlier than expected. Wonderful!

16 December 2015
Unprompted review
Rated 5 out of 5 stars

First class service

Superb service and pricing and delivered on time. The texts telling me an eta for delivery was so helpful. I'll be back!

16 December 2015
Unprompted review
Rated 1 out of 5 stars

V Poor delivery

Ordered last Thursday and its not even picked the following Tuesday. Get a grip, shocking service in this day and age!!!

3 November 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Services & Products

I have placed a number of orders with Drink Shop - usually when my cocktail loving friends ask for something that you can't find anywhere else.

The delivery service is excellent with email updates on orders and text messages prior to delivery. The prices are reasonable and they always have what I'm after, no matter how obscure.

Couldn't ask for more really :)

26 March 2015
Unprompted review
Rated 5 out of 5 stars

Excellent and speedy service

I have been using the Drink Shop for approx 12 months and I can genuinely say that each and every order has been accurate and speedily delivered.

I am a happy customer and will continue using this company.

Thank you!

25 March 2015
Unprompted review
Rated 5 out of 5 stars

Swinging Whisky

Bought my Dad a bottle of Swinging Whisky for his birthday. Delivery good and so was the whisky, Ive now got a swinging Dad!

25 March 2015
Unprompted review
Rated 5 out of 5 stars

Fabulousness in a flash!

So pleased I ordered from the drink shop. I wanted a quirky, good quality vodka for my husband's birthday. I ordered the crystal head vodka and he was thrilled. To be honest it was a replacement for his last bottle of vodka that I 'accidentally' used to make my home made, hand picked, blackcurrant vodka. This one seemed to make up for my 'error' and was here in a flash. Thank you for maintaining married bliss.

2 March 2015
Unprompted review
Rated 5 out of 5 stars

Champagne delivery

I ordered a bottle of champagne for my wife and I, the service is outstanding with full description of the items you are looking at, very easy straight forward ordering and was delivered as and when I was told.
Carn't recomend enough how good the service from this supplier was. Will be recommending this website/service to everyone I know.
Thank you very much and keep up the good work.
Stuart Gilmour

26 February 2015
Unprompted review

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