The Edit LDN Reviews 

1,492
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I come back here every few months to ensure that other people are fully aware of these thieves and scammers. They stole thousands of pounds from their own sellers/customers and it seems that nothing... See more

Company replied

Rated 1 out of 5 stars

Top scammers! Refused to pay sellers and stole products! Victoria and Austin were absolute nightmares and promised that I would get paid for MY products that I sent! Thousands of pounds gone and so we... See more

Company replied

Rated 2 out of 5 stars

I ordered with this company. It took over a month and a half to receive the product overall the product quality is nice but customer service and communication is terrible.

Company replied

Rated 5 out of 5 stars

I'll be honest, looking at some of the negative reviews didn't leave me very optimistic. Working in sales, dealing with the general public, i understand the most people are very impatient and anxious... See more

Company details

  1. Online marketplace
  2. Shoe shop
  3. Streetwear store

Written by the company

The Edit LDN - The Home of Limited Edition Clothing and Sneakers. A Global Online Marketplace for Limited Sneakers and Streetwear.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

1k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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2.4

All reviews

(1,492)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'll be honest

I'll be honest, looking at some of the negative reviews didn't leave me very optimistic. Working in sales, dealing with the general public, i understand the most people are very impatient and anxious by default.
Boy was i proven wrong ! I ordered pair of travis scott 1s (very high end sneakers) and had them delivered within 5 working days of my order ! I am very happy with my product and anyone purchasing from here remember their timeframe is 'within 10 working days' and it's exactly what it says on the tin, no ifs, ands or buts.

6 August 2024
Unprompted review
Rated 1 out of 5 stars

Steer clear

I’ve only just placed an order and immediately tried to cancel it as I was told I’d be able to via the confirmation email I was sent which states «  If you need to cancel or amend your order - you can do so by contacting our Customer Service team within three hours of placing your order.«  well I contacted customer service with my order # within 10 minutes of placing it stating I wished to cancel and I’ve heard nothing back. This does not bode well. I did not even get an acknowledgment receipt for the message I sent. I would not recommend this company to anyone. Please EDIT LDN I complied, I’d like to cancel my order. Thank you.

27 July 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience in online world wide market places…

This website it is one of the worst experiences to buy from! I believe they are incapable to keep up with the standards that other marketplaces strive. Promising deliveries in up to maximum 10 days, and after this 10 days come back with excuses that the product did not meet their standards. Impossible in my opinion when the product ordered is labeled as brand new. I cannot believe that an world wide icon in the fashion industry like Harrods.where the shopping experience is brought to a superlative measure allows this bunch of nonsense marketplace to associate their names to the brand. The Edit Ldn, in a world that move so fast you need at least try to be competitive. At this moment in time, even after the take over, you are still failing to keep up. Disapointing

26 July 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely useless

Absolutely useless. Ordered sneakers 6 July with a delivery date of ten days. No show. Ridiculous AI contact that kept saying it was on route to the facility. Never again

24 July 2024
Unprompted review
Rated 1 out of 5 stars

Sent a pair of trainers I would class…

Sent a pair of trainers I would class as fakes and then argued they weren’t.

Raised a return via PayPal as they refused, they then agreed to take the trainers back and sent an address too send them too.

They then rejected the trainers when they were delivered and now they are lost in the post.

Good one.

19 July 2024
Unprompted review
Rated 1 out of 5 stars

Do not BUY or SELL with TheEditLdn

Do not BUY or SELL with TheEditLdn. You will either, not receive your item OR you will not receive your funds.

Do not become another victim of their deceitful business.

Please take notice of the many negative reviews. There are many other reputable places where you can buy or sell footwear.

1 July 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Took my money £1700 and never shipped the item and never refunded me. Crooks! Don’t ever buy from them.

26 June 2024
Unprompted review

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