The Edit LDN Reviews 

1,492
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I come back here every few months to ensure that other people are fully aware of these thieves and scammers. They stole thousands of pounds from their own sellers/customers and it seems that nothing... See more

Company replied

Rated 1 out of 5 stars

Top scammers! Refused to pay sellers and stole products! Victoria and Austin were absolute nightmares and promised that I would get paid for MY products that I sent! Thousands of pounds gone and so we... See more

Company replied

Rated 2 out of 5 stars

I ordered with this company. It took over a month and a half to receive the product overall the product quality is nice but customer service and communication is terrible.

Company replied

Rated 5 out of 5 stars

I'll be honest, looking at some of the negative reviews didn't leave me very optimistic. Working in sales, dealing with the general public, i understand the most people are very impatient and anxious... See more

Company details

  1. Online marketplace
  2. Shoe shop
  3. Streetwear store

Written by the company

The Edit LDN - The Home of Limited Edition Clothing and Sneakers. A Global Online Marketplace for Limited Sneakers and Streetwear.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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2.4

All reviews

(1,492)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have not received my item despite…

I have not received my item despite ordering it at the end of November 2023. I contacted Edit ldn several times and was told to wait. Eventually I was told I would receive a refund as my item had still not arrived and Christmas had past. To date I have still not received a refund or the item so I have had to pause my final Klarna payment.

28 November 2023
Rated 1 out of 5 stars

Never recieved my order

Never recieved my order, very difficult to get a responce to emails or your money back, now this company went in to administration... so had to contact the bank to get founds back !

28 November 2023
Rated 1 out of 5 stars

I still have not received my order from…

I still have not received my order from November
I have received an email in early January saying that they are delayed but will be processed in 3days and still nothing a month later
Really bad service -wondering if I have lost my money

28 November 2023
Rated 2 out of 5 stars

Product and price were good

Product and price were good. No returns policy is ridiculous and has me at the £150 Christmas present I bought my wife couldn’t be returned to be exchanged for the slightly bigger size needed

28 November 2023
Rated 1 out of 5 stars

The company has conveniently gone into…

The company has conveniently gone into administration, and as a result, BrandAlley UK has acquired the brand renaming it to "The Edit LDN Limited" and is taking zero responsibility for any previous debt or transactions owed. I am still owed £540 from November 2023.

27 January 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this retailer at all cost

Ordered retro Jordan’s in November 23. Chased and chased but never dispatched let alone received. Chased in Jan and was given a refund. They were my son’s Christmas present and the whole experience was awful. Avoid!

27 November 2023
Rated 1 out of 5 stars

Terrible company

Terrible company, took my money never sent the goods then 2 months later told me they were bankrupt and needed to claim the money through the bank!

27 November 2023

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