Luke and Richard delivered our 2 new sofas this morning.They were five minutes early, and offered unnecessary apologies! They were brilliant, the dog loved them, and they were really efficient and car... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm really pleased with the sofa, much better build quality and fabric than another that I bought from a different firm earlier last year..wish I'd waited and bought both from here. The English Sofa C... See more
Company replied
I couldn’t be happier with my sofa! I was unsure about ordering something online without seeing it so I called and spoke with Nathan who helped me through the whole process and made it so simple for m... See more
Company replied
Experience was great from start to finish.. We visited the showroom, Nathan assisted us to narrow our choices then once we knew the sofa we wanted he went through the options.. There was no pressur... See more
Company replied
Company details
Information provided by various external sources
Based in Manchester, The English Sofa Company is a true UK manufacturer of quality leather sofas and fabric sofas. Manufacturing onsite enables us to control all aspects of the furniture from the hardwood frames through to final finishing.
Contact info
Ford Lane, M6 6PD, Manchester, United Kingdom
- 0161 736 5733
- sales@theenglishsofacompany.co.uk
- www.theenglishsofacompany.co.uk
4.7
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from The English Sofa Company
Thank you, Cindy. Delighted to know you're happy with your new sofa and the delivery process.
No problems from start to finish
No problems from start to finish. Delivery men were very helpful.
11 July 2025
Unprompted review
Reply from The English Sofa Company
Thanks, Duncan. Great to hear everything went smoothly and the delivery team took good care of you.
Swatch’s came very quickly and email…
Swatch’s came very quickly and email comms very efficient. Wouldn’t hesitate to deal with again.
1 July 2025
Unprompted review
Reply from The English Sofa Company
Thank you for the kind feedback. We're pleased to hear the swatches arrived quickly and that communication has been smooth. We'd be happy to assist you again anytime.
Happy customer
We recently bought a two and three seater leather sofa and as I was a little concerned about buying an expensive item on line without seeing it I didn’t have to be, it was so easy from start to finish, no problems. Nathan in orders was very helpful. We received it last week and it’s just what I wanted and the craftsmanship is beautiful, would definitely recommend. Thanks to everyone involved. Mrs Stockings
2 July 2025
Unprompted review
Reply from The English Sofa Company
Thank you, Mrs Stockings. We're so pleased to hear that your experience was smooth and that the sofas are exactly what you were hoping for. It's great to know Nathan and the team helped put your mind at ease. We really appreciate the recommendation!
Very good and informative website
Very good and informative website, samples sent promptly with a brochure. Samples show that they are of a high quality. There is lots of choice of colours and different materials - I was looking a the leather sofas.
16 June 2025
Unprompted review
Reply from The English Sofa Company
Thanks, Sarah! We’re glad you found the website helpful and the samples useful for seeing the quality firsthand. It’s great to know you’re considering our leather range — let us know if there’s anything you need along the way.
Great quality samples received promptly.
27 June 2025
Unprompted review
Reply from The English Sofa Company
Thanks, Alli! We’re pleased to hear the samples arrived quickly and met your expectations. Let us know if you need any more help choosing your perfect piece.
Great samples will be ordering.
18 June 2025
Unprompted review
Reply from The English Sofa Company
Thanks, Nicholas! Great to hear the samples helped—looking forward to your order. Let us know if you have any questions in the meantime.
5 star experience
I actually visited the store in Manchester to take a look at the sofa I had seen online, staff were so helpful, Nathan was very patient with me. On day of delivery communication was excellent, the delivery men were very helpful and professional, they took great care to protect flooring and door. Can highly recommend
18 June 2025
Unprompted review
Reply from The English Sofa Company
Thank you, Alison! We're so pleased you made the trip to our showroom and that Nathan and the delivery team made the whole experience a smooth one. It’s great to hear everything met your expectations – we really appreciate the recommendation!
Excellent Service and Great Sofas
Really pleased with the service from start to finish. The staff in the showroom were friendly, knowledgeable, and really helpful without being pushy. Communication via email was clear and timely – any questions I had were answered quickly.
Delivery was fast and everything arrived as promised. We bought three sofas in total and are absolutely delighted with them – great quality and very comfortable. Would happily recommend and use again!
24 June 2025
Unprompted review
Reply from The English Sofa Company
Hi Andy, thank you for your kind words. It’s fantastic to hear you had such a positive experience both in the showroom and throughout the process. We're so pleased you're delighted with your new sofas – three is quite the set! We really appreciate the recommendation and would be glad to help again anytime.
Chesterfield furniture delivery
Both of the delivery drivers were very polite, very enthusiastic, and very helpful
Even though they had to carry the furniture all the way to the rear of the house
They positioned the furniture exactly where I wanted it and cleared away all the packaging
20 June 2025
Unprompted review
Reply from The English Sofa Company
Thanks for your lovely comments, Philip. We’re really pleased the delivery went smoothly and the team made sure everything was set up just how you wanted it. We’ll be sure to pass on your kind words.
Like and Richard run a tight ship
Like and Richard run a tight ship. Great delivery company and really helpful 👍
18 June 2025
Unprompted review
Reply from The English Sofa Company
Hi Emma, we’re really pleased to hear the delivery went smoothly and that Luke and Richard were so helpful. We'll be sure to pass that on.
True to my order and very well made
The ordering process was easy and I was able to double-check all the details to be sure I had exactly what I wanted. I was kept informed of progress throughout and the time my sofa delivery was available was spot on. The delivery itself was excellent. My sofa is perfect and true to what I ordered. It is very well made and I expect to be enjoying it for many years to come.
16 June 2025
Unprompted review
Reply from The English Sofa Company
Hi Tracey, we’re really glad everything turned out just as you’d hoped. It’s great to hear the sofa arrived right on time and that you're impressed with the craftsmanship. Thanks for putting your trust in us.
Good company to deal with
Great experience from start to finish.Ordered sofa and chair the quality of the leather and finish is exceptional.Was kept informed of production time and delivery time all along the way,everything that was promised happened on time.special thanks to Nathan,Luke and the delivery team.
13 June 2025
Unprompted review
Reply from The English Sofa Company
Thanks Mr. Owen, really glad to hear you were pleased with the whole process and that everything arrived just as promised. We’ll pass on your thanks to Nathan and the delivery team.
Great end to end experience
The overall experience of shopping online and agent care was great. Responses to queries were quick. Quality of the end product is as per our expectations.
There was a slight delay in our first order , however that was to ensure the quality of the product met their high standards.
Would happily recommend the English Sofa Company to friends and relatives
8 May 2025
Unprompted review
Reply from The English Sofa Company
Thank you, Varkey, for sharing your experience. We're glad the final result met your expectations and appreciate your patience with the slight delay. It’s great to hear you’d recommend us — that means a lot.
The English Sofa company are amazing…
The English Sofa company are amazing simple as that - I literally searched everywhere to find a sofa with the correct dimensions to fit in a modern new build house, and it seems most companies don't take small houses into account but the range at The English Sofa company is so good that all tastes and sizes are catered for. Excellent after sales services too as well a quick turnaround. They always answered my queries in a kind and professional manner and the quality of the final product and attention to detail is second to none. Totally recommend them to anyone who wants quality and great service
1 June 2025
Unprompted review
Reply from The English Sofa Company
Hi Ian, thank you for the glowing review. We're so pleased we could help you find the perfect fit for your home, and that both the product and service met your expectations. It means a lot to know you'd recommend us!
Honest refund policy
Review on behalf of my mum and dad who ordered a sofa online. Unfortunately it was not suitable for their needs (mobility issues) but the company arranged for it to be collected as soon as possible and organised a refund with no issues in line with their honest refund policy. Excellent customer service. You can buy with confidence.
6 June 2025
Unprompted review
Reply from The English Sofa Company
Hi Wendy, thank you for sharing your parents' experience. We're really glad to hear the refund process was smooth and that they felt well looked after. It’s important to us that our customers can buy with confidence, so your feedback means a lot.
Superior material
The sample came by return of post and I was very pleasantly surprised ar the quality and colour of the material. I have used it to compare with other fabrics and the one from The English Sofa Company is far superior to any others. I am looking forward to ordering my sofa as soon as renovations have been completed.
28 May 2025
Unprompted review
Reply from The English Sofa Company
Hi, thank you so much for your kind words. We're really pleased to hear the sample stood out for both quality and colour. Best of luck with the renovations and we’ll be here when you’re ready to place your order!
So far so good.....great customer centricity.....
My selection of samples arrived in rapid time, when they weren't quite the colour I was seeking with a quick call to the team more were despatched arriving the next day!
The leather options are perfect and with the customer service to date I have taken the plunge and ordered......I can't wait for my new sofa to arrive.
Brilliant work by The English Sofa Company Team - please don't stop now!
28 May 2025
Unprompted review
Reply from The English Sofa Company
Hi Sally, thank you for your lovely review. We're so glad the team could help you find the right leather and that you're happy with the service so far. We really appreciate your kind words and can’t wait for you to receive your new sofa!
Quick and Efficient
The English Sofa Company issued all the requested sample, quickly and efficiently, along with a catalogue of sofa options which enabled my to make a quick and easy decision on what to purchase.
20 May 2025
Unprompted review
Reply from The English Sofa Company
Hi Jeremy, thank you for the great feedback. We're so pleased the samples and catalogue helped make your decision an easy one. We look forward to making your new sofa!
I had prompt catalogue with the types…
I had prompt catalogue with the types of leather. I rang up to ask several questions and was given all the answers which were very helpful.
I think we have picked the furniture we like and are now awaiting samples re the colour we want.
19 May 2025
Unprompted review
Reply from The English Sofa Company
Hi Sandy, thank you for the lovely feedback. We're so pleased you found the catalogue and phone support helpful. Hopefully the samples help confirm your choice — we look forward to helping you with your order!
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