The Fan Cave Memorabilia Reviews 

535
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and authentic nature of the signed memorabilia, noting that items always match their descriptions perfectly. People also note the secure packaging that ensures delicate products arrive in pristine condition, ready to be displayed with pride. Additionally, consumers deeply appreciate the friendly staff and prompt delivery service, describing the overall ordering process as completely smooth and enjoyable. However, some reviewers were not happy with the items received, mentioning unexpected damage on frames, receiving incorrect products, or getting unfamiliar signed pieces.

What people talk about most

Product

Users describe positive interactions with product, highlighting the incredible quality, stunning framing, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the incredible... See more

Delivery service

People report positive experiences with delivery service, highlighting that shipping is exceptionally fast... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Reviewers mention positive feedback about service, frequently highlighting exceptional interactions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having bought many products online from The Fan Cave previously that isn’t this, I can say that the packaging and wrapping of their products is top class. Even for a snooker ball, it was really well w... See more

Rated 5 out of 5 stars

Im always a little skeptical buying things on social media however the fan cave have been exceptional. I've purchased multiple items from a wide range of sports. Firstly the cost has in my opinion bee... See more

Rated 5 out of 5 stars

Great experience. Ordered a present for Christmas but couldn’t see the expected shipping date, emailed Customer Service and received a response the same day. Andrew was amazing and even asked if I n... See more

Rated 5 out of 5 stars

I’ve been a return customer at The Fan Cave Memorabilia for a while now, and every experience has been spot on. Andy has helped me on several occasions, and his customer service is consistently exc... See more


Company details

  1. #3 of 10 best companies in Sports Memorabilia Shop
  2. #89 of 143 best companies in Collectibles Shop
  3. #35 of 68 best companies in Corporate gift supplier
  4. #16 of 48 best companies in Football shop
  5. #192 of 375 best companies in Gift shop
  6. #5 of 7 best companies in Wood frame supplier

About The Fan Cave Memorabilia

Written by the company

View Website
Football Products
Boxing Products
TV & Film Products
Snooker Products
Cricket Products

One of the UKs leading memorabilia companies, working exclusively with the worlds leading star from Football, Boxing, TV and Film.

Why buy from The Fan Cave?

The Fan Cave prides itself on reputation and authenticity. In a modern world where opportunity can lead unscrupulous individuals to sell fake products at auctions and online auction sites, we strive to provide the best authenticity.

How do we acquire our signatures?

We hold private paid signings with a wide array of individuals across the sport, music, TV and film industries. We also work with Football league and Premier league clubs to ensure we can provide the best products.

We do work with a very small amount of trusted memorabilia dealers whose reputation surpasses them to ensure that we can provide a wider range of authentic products. These individuals have the best reputations in the UK and all autographs are gained in person or at private paid signings.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

535 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(535)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service and Memorabillia

The service that is provided by The Fan Cave is some of the best that I have experienced. I purchased my memorabilia from them on 19/07/2025 and from this date, the email communication with Isaac and Faith and the telephone communication with Luke who delivered my order was superb. The care provided by the company in looking after their customers is excellent on top of providing absolute quality pieces of memorabilia. I will definitely be looking at The Fan Cave first for future purchases.

19 July 2025
Unprompted review
Rated 5 out of 5 stars

The best Memorabilia company around!

I have bought 40+ items from the Fan Cave as they are simply the best in the business! Every product is exactly as described; reasonably priced and all come with Certification of Authenticity for your peace of mind.

The products are amazingly displayed, the in-house framing is of the highest standard and the customer service is top notch.

A special mention to the shop staff Faith; Nathan; Isaac; Andrew; Ellie and Sophie who are always so hardworking, friendly, knowledgeable and helpful.

And the framers/warehouse staff Patch; Nicola; Luke; Andy; Kyfer and Abbie who do an amazing job!

Also, Dan the owner is incredibly knowledgeable in this industry and goes above and beyond to make custom orders also possible.

Thanks for everything guys - here’s to 50!

15 August 2025
Unprompted review
Rated 5 out of 5 stars

A Truthful Fancave experience after 10+ orders.

Where to begin, I first bought from the fan cave over a year ago, was extremely happy with my purchase, a few months down the line I started to see them on TikTok, where you can interact and get to know the staff, and their process even better.

Since then I can safely say I have been back and purchased over 10 frames and never once been disappointed with the product, the amazing framing team not only get frames made fast they also do it to an extremely high standard.

Not only that the owner is a down to earth guy, always interacting with customers and even listens to sourcing suggestions, he has personally sourced me items saving me the hassle of not knowing if the item is authentic as the fan cave does nothing less but 100%.

The shop staff are also extremely helpful all the time, always answering questions making sure you’re happy with the custom.

Nathan, Isaac, Faith, Andrew and patch are just a few people who are always answering questions and giving you the best experience possible from a memorabilia company.

If you have any doubts all you need to do is ask the staff, but from me I now only EXCLUSIVELY buy from the fan cave, as they’re trust worthy and give you a 10/10 experience, at fair prices too.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect, always helpful with any questions I ask, and time from ordering to delivering was exceptional as an memorabilia collector, this was my first time using The Fan Cave but certainly won’t be the last!

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company, had a few bits of memorabilia that needed framing and the quality of work was outstanding it was such great work at amazing prices wouldn’t go anywhere else. Found this company on Tik Tok live and the pieces they do makes me want to spend all my money on them. Great work 👍

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I would like to thank Faith and Isaac for helping me start my memorabilia collection with my Tottenham Kulusevski, giving me a great price, and wrapping it live on TikTok as well. I will definitely be back in the future when I am ready to add to my collection.

22 June 2025
Unprompted review
Rated 2 out of 5 stars

Awful communication

Overall the quality of the product was good.
The only downside was online it advertised as shipping week commencing April 7th so I preordered.the item was not shipped during this week at all, I emailed 09/04 and was told they were waiting for a player to sign and that it was going to be shipped by the Friday, this didn’t happen either & emailed 15/04 and then was ignored. Was meant to be a birthday present for my partner which was 20th April so assumed it would’ve arrived in plenty of time but had to end of giving the gift a lot later.
Was finally delivered 24th April.
If I had clear communication that there was delays I would’ve been happier.

22 April 2025

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